@scrappinginontario before I forget! Room 5122 is an accessible roll in shower room. Room 5120 is a tub/shower combo. Room 1440 is a tub shower combo and room 1439 is just a shower.
OK guys here is my review. Please keep in mind that I have stayed at POP before and many other Disney hotels without incident. This trip was different. We just got back on Sunday and POP and the parks were slammed! I've never seen it so busy the last week in August. I suspect
free Dining had something to do with it. We checked in and had rooms in building 5 on the first floor. We loved the renovated rooms!
On the first night my mother was in her room and stepped on a lump on the way to the bathroom. She turned the light on and it was a cockroach (palmetto bug whatever you want to call them). She killed it but it made her want to switch rooms. I talked her out of it and said it could just be a one time thing. The second full day my daughter and I were getting ready to go to Animal Kingdom park opening in our room and she saw a cockroach scurry up into our coffee area. I killed it with a flip flop and flushed it down the toilet. This is when I realized that there were probably cockroaches in building 5 and that it might have an issue. My daughter is 14 and hates bugs so I knew that we would have to switch rooms. Not 10 minutes later she saw another cockroach scurry under the coffee center. I called guest services and arranged for both rooms to be moved. They told us to pack all of our bags and leave them under the windows and that they would send us room texts later in the day when our new rooms were ready and move our luggage to the new rooms. My mother and brother got theirs before us and we just left our essentials bags in their room. I did not receive my room text until 7pm while we were eating at Cape May.
My daughter and I stayed at EPCOT for extra magic hours that night and got back to the resort around midnight. We walked in our room and our luggage was not there. At this point I was not a happy camper. It was late. We were tired. We had been basically roomless all day. I went to the lobby and talked to luggage services. When I walked into the luggage room my suitcases and totes were on a rolling cart just sitting there. I said "These are mine can you help me bring them up." The cast member stated he was busy and only had one guy running luggage up to rooms. I asked if I could just take the cart myself at this point. He said yes and to just leave the cart by the elevators when I was done with it. So at midnight I was rolling a luggage cart up to my room. It was noisy and I felt bad for anyone I might have woken up. He gave us all three fastpasses for Magic Kingdom the next day for my troubles.
Don't get me wrong there were good parts to this trip but this experience has made me cancel our February trip to the Poly and book Vegas instead. We won't be back to Disney for a long time.
Sunday night someone from our Facebook August group said she had cockroaches in her room in building 1 and another stated they had to leave due to bed bugs. Disney resort management needs to get it's act together and fast. Pop is a mess right now. IMO
That is hilarious! Thanks for the heads-up. I'll definitely put "unobstructed view" or something similar as my #1 request.
