srauseo
DIS Veteran
- Joined
- Apr 13, 2009
- Messages
- 673
Just back from our first stay at CSR and we really liked it. We got a text that our room was ready shortly after we landed around 9:30am so that was nice. Went straight to the room and Magic Bands worked no problem. The location seems really central. Bus service was great overall, usually around a 10 minute wait and no standing. The resort is very pretty. There was at least one convention going on but they didn't bother us. Definitely seemed like fewer kids which is what we were looking for on this trip. We stayed in Casitas 4 overlooking the pool. Sure, the rooms (especially the bathrooms) could use an update but I understand that's coming soon. We were very comfortable and mousekeeping was good.
We did have an issue dealing with package delivery. My sister forgot her phone at home so her DH fedexed it to the resort. We got back from the park around 9pm and went to the front desk to retrieve it and were told all packages went to the business center which closed at 5pm and didn't open until 8am at which time we would already be in the Magic Kingdom having breakfast. She called them on my phone from the park the next morning and got them to deliver the package to our room. Then she had to call back to confirm that happened because she didn't want to get back to the resort at 9pm after a day in the parks and find that she still didn't have her package. A text or phone call would have been appreciated to alert us the package was there and where it was being held. I guess she could have called the front desk before her husband shipped the phone to find out how things worked but we've have stuff shipped to hotels before and haven't had this issue.
We did have an issue dealing with package delivery. My sister forgot her phone at home so her DH fedexed it to the resort. We got back from the park around 9pm and went to the front desk to retrieve it and were told all packages went to the business center which closed at 5pm and didn't open until 8am at which time we would already be in the Magic Kingdom having breakfast. She called them on my phone from the park the next morning and got them to deliver the package to our room. Then she had to call back to confirm that happened because she didn't want to get back to the resort at 9pm after a day in the parks and find that she still didn't have her package. A text or phone call would have been appreciated to alert us the package was there and where it was being held. I guess she could have called the front desk before her husband shipped the phone to find out how things worked but we've have stuff shipped to hotels before and haven't had this issue.