We have one more day until the tragic express pics us up. I just thought I would post a review of our week. These are just my opinions. We have 9 nights 10 days booked in 2 standard view rooms in the tower booked with a
travel agent- regular magic your way package.
Check in- went very smooth we got to the resort at 8:30 from one night at the pop quick smooth check in. I did not do online check in.- just preference old school and wanted to make sure our tickets were link correctly.
- we asked for connecting rooms we were told “ nope can’t do that” are you sure I don’t mind even switching tomorrow or later in the trip when someone checks out. “ nope can’t do that”
After a little more conversation it wasn’t that the hotel is booked but the room types don’t exist together. The hotel does not have 2 queen beds with a connecting door only 1 king room /2 queen bed rooms connect. That makes more sense.
- we were in and out in no time at all and off to MK.
We got a text by 10:30 both rooms were ready and room numbers.
Only bump in our road was our luggage did not get transferred over from the pop but a staff member handled it and we had our stuff within 30 minutes.
I had an issue with one of our bags I made the manager aware of it immediately, just something that I thought he needed to know and should know. The next day he called me at Epcot the next day to say he looked into the issue and because I could have been quiet upset but really wasn’t he gave us a credit to use on our room. By know means did I expect or ask for anything at all. I told him he didn’t not have to do that at all. I have to say that every staff member we have encountered has been nothing but nice and overly accommodating.
Cafe Rix - not a bad walk at all from the tower. If you like a cup of coffee at night there is a young girl who works there nights who makes the best ice coffee I have had in a long time!
Dog site -has been packed but we have had no problem finding chairs.
The dreaded tour groups- soccer teams with young boys- too many kids - 1 adult! Insane... how the parents allow it I would freak! As well behaved as young boys in masses could be, lol.
- The cheer group , oh lord teen girls - Nuf said!
- the adults with the groups need to find their manners sorry! The kids were better behaved than the adults. One day in the kids play area Chaperones were kicking a ball around S little kids were playing, in between their legs as they were running around finally I said enough told them they needed to leave.” No understand English!” Ya- read sign 12 and under - leave or a get your tour guide! They understood that! One little kid tripped over their ball.
House keeping - great no issues even gave us extra towels without having to ask.
Buses- dun dun dun..... our only issue all week the buses were jammed packed all week standing room only on every trip.
- springs bus was the worst! 2 days we waited over 40 mins for a bus. We traveled with my mom and a
scooter for get it one night my kids and husband left us behind because there was no room for her. Our total wait that night 1 hr 20 mins for a bus... the driver told us they have 500 in their fleet they come when they can... yup not what u want to hear.
- AK bus Sunday we waited 45 mins for a bus because it was 2 packed we couldn’t get on that was from the driver.
- wait time was always 25-45 mins with out fail.
Overall we loved the resort! The details in the lobby are amazing. The staff - amazing! Parks very crowded! View from our standard room was beautiful
Would we stay again? Yes if I had to stay moderate it would only be in the tower!
What would I change? Add more buses into the rotation