Decided to use points and cash for a cruise in Feb 08. No problems made the reservation and transferred the points, used my Disney Visa card for 6 months no interest BIG PROBLEM.
I checked with both Chase and member services and they stated 6 months no interest. The bill comes in and the whole balance is on the card. Called Chase Visa, Disney billed under Vacation Club not Cruise line no free interest.
Called Disney and explained that they transferred points to the cruise line and that it should have been billed under cruise line. After 30 minutes and numerous people no one can figure out how to fix the problem.
Called and left message for numerous other in member services never got a call.
Bottom line is the bill is due and I had to pony up the full amount or pay the interest What a rip off.
I checked with both Chase and member services and they stated 6 months no interest. The bill comes in and the whole balance is on the card. Called Chase Visa, Disney billed under Vacation Club not Cruise line no free interest.
Called Disney and explained that they transferred points to the cruise line and that it should have been billed under cruise line. After 30 minutes and numerous people no one can figure out how to fix the problem.
Called and left message for numerous other in member services never got a call.
Bottom line is the bill is due and I had to pony up the full amount or pay the interest What a rip off.