Disney Visa Compromised

[RedM94]

Just got a call that my account was compromised. They called today to ask about some overseas transactions. They put a block on my card and will overnight a new card. Not a big deal, I was just curious if anyone else had the issue today. Trying to figure out if it is a visa issue or not.

Thanks!

 

[comicguy]

Had that happen about 3 months ago

No charges to me and the sent a new card within 2 business days

 

[hsmamato2]

yup-within the last couple of months it happened....just to this card,no others we have

 

[mantaz]

We had this happen back at the end of March. We were getting ready to head out on vacation. They had us a card the next day. I can say that although our card was compromised that I am happy with how quickly Chase caught it and took care of it!

 

[RedM94]

Let me say that Chase was awesome about the whole mess. They called us this morning about some charges that were not made by us in the UK. They are overnighting new cards to us, so that is a big plus.

I thought maybe if there were a bunch of us who had it happen today, that maybe we could get an idea of how, when and where.

Enjoy your evening everyone!

 

[elgerber]

Didn't happen today but it's happened to us twice. They always catch it immediately and take care of it.

 

[C&Apriputin]

In the past two years, we've had 3 CC compromised (2 in one week) and only one was Chase... They were the best about speed of getting us a replacement!

 

[DonnaL]

My son just had some credit fraud problems......although not compromising a current card. Someone actually had compromised his personal info....SS# and had a fraudulent drivers license with my son's name and address, but, a different operator number on the license. Fortunately, it was discovered quickly by a very astute customer service rep at Neimann Marcus as the person was trying to open an account there using the fraudulent info. However, he had already opened several other accounts in the few days previous and there was already close to $10,000 charged on several other accounts. Neimann Marcus fraud dept. called my son and advised him to contact the credit bureaus to put a fraud flag on his credit info. Fortunately, the very next day the person tried to open another account in a different store and was arrested with my son's fraudulent ID on him. I just can't imagine what would have happened if the Neimann Marcus rep had just denied opening the account there, but, didn't follow through by verifying with my son that it was NOT him trying to open an account. He probably wouldn't have known for several weeks and it could have been an even bigger headache than it currently is for him. Fortunately, since the person was arrested and the fraudulent ID was confiscated it's just a matter of completing paperwork...but still a lot of work.

 

[Karenj2]

Our card got compromised in March - we found out while at WDW. I can't say it was a Chase issue, though, because we use that card 99% of the time, so it had been to LOTS of places.

OTOH, our work CC #s have been compromised a few times, and with those, the culprit (whomever it was), just kept trying numbers until one worked, then went down the line. We realized that quickly, because the work CCs were issued sequentially.

 

[DawnM]

I am on my 4th card since getting a Disney visa.

Dawn

 

[mischief32]

Has happened to me twice with the last year ith my disney visa. They are quick to catch the fraudlent transactions so i still trust the company

 

[mischief32]

Has happened to me twice with the last year ith my disney visa. They are quick to catch the fraudlent transactions so i still trust the company

 

[disneychrista]

There was an alert for my card but the charges were mine. Not sure if it was the amount or the silly lady at the Home Depotnot being able to enter the numbers correctly (her scanner wouldn't work) But they called I confirmed the charges and everything was fine.

 

[poohs4me]

It happened to us this past Friday.

 

[Couchy]

Happened to us when we were in WDW over Christmas. Chase called and asked if we made some overseas internet transactions. We said we had not. They closed out the account and offered to overnight a new card to our hotel. We told them just to mail it to our house since we had another card we could use. NO charges were ever on our bill. Chase was great dealing with it.

 

[jen1977]

It happened to us last Friday....lots of $20 charges to an ITunes account that wasn't ours. This was probably the 6th time in a year or so, and the first time that Chase didn't catch it. They are usually very quick to catch it, close the card, refund the money, and get a new card to us.

 

[Belle & Ariel]

We have had it happen twice to our Chase Disney rewards Visa--both while we were at WDW.
We have Delta and American Airlines cards, Discover, Priority Club Visa--has not happened with them.
We found it when then bill came and both times there were lots of charges for I-Tunes store. Funny thing is both times the charges started a few days after we checked into a Disney hotel and went on every day or so until we got bill and reported them.

 

[DisneyMom5]

Happened to us a couple of years ago. Chase called us. Took care of it immediately, no problem.
I check my cc accounts online frequently!

We've never once had a problem when travelling with the card, they seem to know it's us. LOL
And never had a problem while at WDW either.

All in all, I've been extremely happy with my DV card.

 

[tajz90]

Happened to us a few months ago. The charges copied the recurring payments we make oddly enough. Thankfully Chase was on top of it. Froze account and overnighted new cards.

 

[Swimalie]

For those who have had it happen to your card from an iTunes charge, it was reported several years ago that iTunes is easily hacked. Tech people recommend not having a credit card on there but to buy a gift card and have that on there instead. Also, BJs puts their iTunes cards on sale quite often so you get extra credit that way.