Disney Vacation Club adjusts 2010 Vacation Points charts

[jmtf2004]

Why the assumption that the charts which were posted are incorrect?

In at least one case, the total number of points for a resort changed. From what I understand, and has been stated numerous times here, this is not allowed...it would result in the ownership of the resort changing. I have not got the time (or interest) to go through to check them myself but in another thread someone posted this info. So if this is true, those charts were definitely incorrect....no assumptions required.

 

[Bob Price]

Disney's MAJOR mistake is that this change is being done with too little notice. I agree with those who say that Disney has the fiduciary responsibility to have the DVC units filled 100% each night. In so far as they do not do this, all of us will have a hard time getting reservations for the dates that we want because the demand is not even. We all signed contracts stating that these changes are possible. Many of us expected that Disney would be respectful enough of members to make necessary changes to the point structure with a fair warning, to allow members to adjust their plans. My beef with Disney is not the changes, it is the short notice. I do NOT think Disney stands to gain revenue from this. DVC units CANNOT be empty on a regular basis on weekends. If weekend rooms are empty, then there will more demand for weekdays than there are rooms to meet the demand. IMPLEMENT THE NEW POINT STRUCTURE BEGINNING IN 2011, NOT 2010!

This is very poor communication. I expect more from a company that plans and executes things so well.

 

[lugnut33]

Exactly. I knew what I bought, I read the paperwork. I never complained about weekend points being higher at the time and I knew that that could change. I wasn't "mislead" as I know to read any contract I sign and not believe any hype given by salespeople. No matter what I buy, but especially for something that cost almost $50,000.

Nobody is disputing that DVC is allowed to reallocate points. In the long run, it's probably a good thing. In the short term however, a lot of people are getting screwed and that is a bad thing!!

 

[pakhowe]

Apparently many people were mislead. We did read the contract and asked about the points being changed. We were told the reallocation of points would be to adjust for certain holidays that did not always fall on the same day each year. I have read other posts where people were told the same thing. I understand that the wording of the contract allows more substantial changes, but to state "noone and I mean noone was misled" clearly is not the case. Have another drink of the kool-aid. And as I stated before, we were advised by the salesperson to buy points according to the chart based on season, days of the week and accomadations we would be using. There is no way DVC didn't know they were going to be making this change at the time of my purchase. The fact that they choose to keep their salespeople in the dark is no excuse.

I get that the contract is the contract and we will have to suck it up and accept however this works out. But DVC's sales tactics were absolutely misleading.

 

[Disneypirate85]

On January 21 a version of the 2010 Vacation Point Charts was incorrectly posted. An updated version will be made available within the next week. Members with valid email addresses on record will receive an email when the new charts are available. We apologize for any inconvenience this may have caused.

Copied and pasted right from Members Page. Hope this helps....

 

[twebber55]

I didn't say I didn't understand them being upset. They had an advantage with points that they are now losing. I said I thought the change was fair.

p.s. No one staying Sun-Thurs every volunteered to give me extra points to cover my weekend stays...

but you knew the numbers set up before you bought in

 

[dis-happy]

On January 21 a version of the 2010 Vacation Point Charts was incorrectly posted. An updated version will be made available within the next week. Members with valid email addresses on record will receive an email when the new charts are available. We apologize for any inconvenience this may have caused.

Copied and pasted right from Members Page. Hope this helps....

Yeah, that's what they SAID, after the hue and cry. Actually, the most likely scenario for Sunday is that MS computers will be "down" and no one will be able to make a 2010 ressie yet.

 

[Bob Price]

[I also feel bad for the BLT owners. Good heavens, they changed the chart before one single reservation was made with the original one! AND, they changed it right after they upped the minimum add-on requirement and price. That's just dirty. So much for Disney having great customer service.[/QUOTE]

Sad really - What would Walt do?

 

[twebber55]

But Disney's projection is that someone else will book that weekday that you will now not be using plus, perhaps, a weekend night or 2 that no one is using. Disney's responsibility is not to guarantee the same amount of vacation time to any individual member. Their responsibility is to devise points charts that ensure as close to 100% occupancy as possible, thus keeping the whole DVC points system viable.

im sorry but i dont see it. people who go for the week arent affected by this only us sun-thur groups....again this is only my opinion but just because its legal doesnt make it right and doesnt mean i still dont love DVC...just going to have to adjust my plans and borrow more often or go one less day

 

[wildernessDad]

Why the assumption that the charts which were posted are incorrect? I have full belief that those were supposed to be the new charts. They didn't come into being overnight (my own experience on the member website is evidence that they beta tested several months ago....for one day at least I showed a 170 pt. completed stay as being a 195 pt. stay, which lines up with the new point chart).

DVC says the following.

On January 21 a version of the 2010 Vacation Point Charts was incorrectly posted. An updated version will be made available within the next week.

An updated version...

 

[lugnut33]

On January 21 a version of the 2010 Vacation Point Charts was incorrectly posted. An updated version will be made available within the next week. Members with valid email addresses on record will receive an email when the new charts are available. We apologize for any inconvenience this may have caused.

Copied and pasted right from Members Page. Hope this helps....

LOL, that's been posted about 50 times already. Thanks anyways.

 

[tgropp]

Wow, Just as I purchased an add on of 50 points at VWL, I find this out. Actually this will not affect me much as I usually paid 32 points for a 2BR in Dec and now it is 35 points weekday, but the weekends are cheaper so it will all work out in the end...... if you use weekends. Disney seems to be making lots of changes lately. I am still steamed about the new 90 day dining reservation policy

 

[fers31]

I'm going to let you in on a little secret...the "updated version" will be the same as the one posted.

 

[Sammie]

Poorly executed AND poorly communicated.

And the last time they did that, they promised it would not happen again.

The updated version is going to have to be tweaked some, the points total is not adding up correctly.

 

[lugnut33]

I'm going to let you in on a little secret...the "updated version" will be the same as the one posted.

That really IS the worst kept secret.

 

[jamstew]

While I won't be likely to book weekend trips on points (the weekend is still too expensive) - I won't be paying Disney the extra 500$ per vacation I was paying for an extra weekend stay. Those two nights used to give me enough points for 5 weekday nights and it was worth the $$$$.

Ditto

 

[Bob Price]

Some are saying the notification was inappropriate but I'd somewhat disagree. DVC cannot and should not put these things out there as a trial balloon to see how members will react. They need to make their decisions (within the legal framework), post them and move on. They will re-evaluate those decisions behind the scenes but should not let reaction or sentiment cause the to back away simply for the reason of avoiding the reaction.

Dean, no disrespect, I have been learning from you for months, but I do think the timing of the notification is inappropriate. Some people will be using these points days from now.

 

[Doctor P]

Apparently many people were mislead. We did read the contract and asked about the points being changed. We were told the reallocation of points would be to adjust for certain holidays that did not always fall on the same day each year. I have read other posts where people were told the same thing. I understand that the wording of the contract allows more substantial changes, but to state "noone and I mean noone was misled" clearly is not the case. Have another drink of the kool-aid. And as I stated before, we were advised by the salesperson to buy points according to the chart based on season, days of the week and accomadations we would be using. There is no way DVC didn't know they were going to be making this change at the time of my purchase. The fact that they choose to keep their salespeople in the dark is no excuse.

I get that the contract is the contract and we will have to suck it up and accept however this works out. But DVC's sales tactics were absolutely misleading.

Did you consult a lawyer when you purchased? Did you call quality assurance to go over any contract provisions that were unclear? I'm not sure how to answer such a personal attack given that no verbal statements made by a guide/salesperson have any weight (and the disclosure documents clearly state this). Furthermore, the POS is quite clear about the reallocations that can occur. My suspicion is that many people simply did not read the POS or call quality assurance with any questions they might have had. Buying DVC is like buying any other real estate interest in the sense that you really need to know what you are signing. For some people, this means hiring a lawyer who is well versed in timeshares to review the contract you are signing. People might have deluded themselves or allowed themselves to "drink the kool aid", but no one could possibly have been mislead if they read their contract and asked quality assurance for clarifications. Sorry, but I'm not the one drinking the kool aid here (actually, we might all need something a little stronger in this case, LOL).

 

[Brian Noble]

I get that the contract is the contract and we will have to suck it up and accept however this works out. But DVC's sales tactics were absolutely misleading.

Welcome to the wonderful world of timeshare.

Disney's Guides are better than most, but at the end of the day, they are still timeshare salespeople, no matter how often they try to tell you they are not.

 

[dis-happy]

I'm going to let you in on a little secret...the "updated version" will be the same as the one posted.

Or pretty darn close. My dh does IT conversions for big places (large companies, cities, hospital groups, municipal utilities). At this stage of the game they aren't making radical changes, they are installing the new program and checking to see if balances match (and they NEVER match so they are troubleshooting that too). There isn't time for much else. If (IF!) DVC is trying to fine-tune some of the point spreads at this late date in the game, the most they can hope for is what one person could do at a time (too much of a problem to have several people making changes that could interfere with the code as written). The rest of them are madly looking to see if the charte numbers add up.

They are either going to have to punt with what they have already or back off completely. At least, that is my guess.