ok I have read everyones emails. so here is all the responses!
1. I was told only the 3rd floor will be open and floors 4,5 and 6 will be closed. so the only savannah view room will be floor 3 that is open. the top floors are being converted to some suites for the cillas they said. I was told that if not enough people moved before our july7th date we willl get walked with NO incentives to a hotel not of our choice. Our plane flight coming from AZ is late late late getting in so that would probably happen to us!
2. The SSR is not the experience I wanted and I had to fight over 3 phone calls not to get booked there. The options were Poly only! WOuld have stayed at others but theywere all booked up!
3. After 3 phone calls and stated that this was 16 days before the trip I wanted something for the inconvienience. It was not about getting a nicer room, just something comparable to the one I had at AKL. A garden view does not have the same spectacular view the savannah did! Yes it is a nicer hotel, but not the hotel I choose when we booked last September! When I said ok we will move to the Poly she then stated that "you will be happier her at the Poly" and I said "kids would have liked the animals better". now mind you I was told it was starting to be a heated conversation with the TA. she states "well you found the SSR unacceptable so at least your getting a better deal now" in an attitude I did not like. at that point I explained to her our first trip to disney was supposed to me an "experience" to remember and not in a condo like atmosphere with a kitchen and washer since I plan to do none of that on my vacation! And then I told her that I am a planner and have the schedule down to a tee and 16 days before with 3 kids under 6 this was a major inconvience and she needs to compensate me wiht something. she said you get a more expensive room at the AKL price. I explained that the room price did not matter and that is not the point. At that point she trew in the fireworks.
4. now my point and I want to say to everyone is that it is not about the price of the room, I want an "experience" a great time and the SSR is not a hotel for the kids. It is not what I intended the trip to be. We planned for so long and if I knew that the Akl would have been doing construction back then we would have picked the villas at WL. I am sorry if every one thinks I am greedy. I am not, just want what I booked for/ "experience and atmosphere"!
5. Now when I check in I want to be able to eat at Ohana's! It is booked that night and we are not getting on a tram to downtown disney etc! we planned to eat at the AKL. Not taking a tram there. I am sure after hearing our story they will find a table for us! That is what I am asking for. And I do not think they could say no after a long flight and a hungry bunch of KIDS!!!
oh and my luggage tags say AKL on them and I have to inform them when I get there that I am not staying there anymore! hope there is no mixup!
6. I am satisfied with the outcome. showed hubby the hotel online last night and he likes it and is happy with it! It was hard to make the decision, but it was a struggle not to stay at SSR. I would have felt irritated about it, money or no money! But I think this worked out for the better and we are now all happy. the girls said they want to learn to dance like lilo and hopefully they will have something fun about that there. Friday morning we have breakfast with lilo and stitch and that should be a blast!!!!
Lori
