Now, granted, we went 10 years ago so things may have changed, management, food, what-have-you.
The show was ok. A Disney show, enjoyable, but not wow! The food was ok. The service was horrible. We were a table of 2, DD6 and myself. The only time the server paid any attention to us instead of the bigger tables (ie, bigger tips), was twice to bring me alcohol drinks I said from the get go I didn't want, only soda. We had to ask for more food.
It was the one and only time in my life I left without leaving any tip at all and was so peeved I hand delivered a letter to them the next day. Never heard a peep from them except the gal who took my letter said sorry and she'll give to the proper person.
We still refer to it as the Hawaiian poo-ow.

At least I can laugh now, as a single mom w/ a young kid I was

for blowing such a chunk of change. Live and learn!