Disney Magic lack of "Pixie dust"

What staterooms have had issues with the leak on the forward stairwell? I have read about some staterooms on deck 6 and lower that have had plumbing issues, but don't recall many reports of rooms affected by the forward leak. What is the leak from-does anyone know?
 
Was your server Sasha from Croatia?

I have been wondering if he remained on The Magic or if he moved to another ship. If so, he is the best ever.
Heard he was training for head server. Before that he was a server in Palo.

Yep, Sasha from Croatia and he was excellent and a hoot!

I agree that it is unacceptable, but disagree that the problem's are not being properly addressed with all respect.
The unfortunate part is that unlike a hotel on land, an area cannot be closed off and the Guest's that were booked to stay in those rooms moved to another hotel should the hotel be fully booked.
In the case of a hotel being part of the vacation, on a ship I agree.

It seem's they are having major plumbing problems, but without cancelling some of the Guest's in those affected area's cruises so they can undertake a proper fix, (and give them a full refund and compensation, or transfer to one of the other ships).
As ship's are running 24/7-365, and maintenance has to happen during a cruise, but it would obviously be unsafe for Guest's to be in those area's that require a total overhaul as it sound's like in this case.

I'm not sure what DCL can do to please the Guest's that have booked stateroom's in a affected area's without cancelling or re-booking their cruise with compensation at a later date.

Ex Techie :)

What staterooms have had issues with the leak on the forward stairwell? I have read about some staterooms on deck 6 and lower that have had plumbing issues, but don't recall many reports of rooms affected by the forward leak. What is the leak from-does anyone know?

The leak is on Deck 10 by Palo and not near any staterooms at all. In fact, it doesn't even affect anyone! It's a blocked off area which you can easily walk past - you can still use the stairwell or the elevators if you desire.
 
The leak is on Deck 10 by Palo and not near any staterooms at all. In fact, it doesn't even affect anyone! It's a blocked off area which you can easily walk past - you can still use the stairwell or the elevators if you desire.

Just to clarify, my post was in general about leak's on the Magic, not specific to the mentioned deck 10 leak :)

Ex Techie :)
 

I think Disney needs to be more proactive with maintenance. If that means a dry dock a year to keep the old ships show ready then so be it. If persistent problems develop between dry docks why keep patching and apologizing for 2 years straight? There were leaks reported soon after the 2010 dry dock and up to today.
 
I don't think a dry dock per year is necessary to keep the Magic class show ready yet, but maybe some repair's or work that were done in the last dry dock, or just the unforeseen failure of plumbing in specific area's due to age, but report's of leaks are on a too regular basis.
Also I'm sure the labor and material cost's will be quite large too!

I agree is it unfortunate and unacceptable, but without withdrawing the ship from service and taking her to a dry dock, cancelling cruises ..........what can they do?

Ex Techie :)
 
I can't comment on the leak issue--seems like they need to be working on it. We were on the EBTA and first Med cruises in May/June. While in port, we saw some maintenance being done in more extensive ways than we'd ever seen before. They would set up barricades on deck 9 to make a small area inaccessible to guests and remove the large plexiglass barriers, then paint and do other work in that area. We also saw the "yellow jumpsuits" on ropes painting the funnels! It was rather amazing to watch them.

Overall, the ship was in fine shape. Sure, we see little things all the time. If you have rust on your balcony, point it out to GS--it will be fixed! We were very pleased with the cleanliness in our room and bathroom. This time it could have passed my mother's white glove test. On some cruises we've found little places like the corner behind the bathroom door needing attention.
 
My wife has lurked on the disboard for a while and found it to be an excellent source of information. Having recently completed the transatlantic crossing, I decided to register to add my opinion to this thread.

The transatlantic crossing was our 2nd Disney cruise, having been on the Wonder in Feb for the Los Angeles to Mexico run. Given that the transatlantic was 14 nights, would include a day at Castaway Cay, and because we had enjoyed ourselves so much in Feb, we decided it was an opportunity we could not pass up.

Like I said, LA to Mexico on the Wonder was great (as were the 2 days we spent in Anaheim in order to visit Disneyland), but the transatlantic was so much better. My wife and I noticed a more relaxed vibe straight away. Now maybe that was due to the fact that the Magic wasn't full, but there didn't seem to the state of manic panic we encountered in Feb when from minute one of stepping onboard, many of our fellow guests seemed to be in a rush - often at the expense of others - to be somewhere.

We travelled with our 3 yr old. In Feb it took her 4 days to get over jet lag and she had a bad experience with Captain Hook in kids club. This time around, she was a little older and a little wiser and to be honest we hardly saw her the 2 weeks we were onboard. She truly had a wonderful time and there were would be tears if we told her she couldn't go back to kids club after her evening meal.

In terms of what I've read on this thread about the behaviour of some people onboard, I never really encountered any rudeness, but I did see some weird things like adults talking to the characters in costume as if they were real. And god forbid I should walk past the Kindle crowd outside Cove and the adult pool with my daughter (or the pool from Cocoon as it came to be known). I even resorted to telling her that we should pretend we were in a library and not say anything. There were also the comments I heard about adults on-board not liking kids. But each to their own. Given what I saw in Feb, I thought the majority of the kids were remarkably well behaved.

Food was great, but by the middle of the 2nd week I was getting bored of eating expensive cuts of steak and having our servers (Hart & Jelena) indulge my every whim, including bringing me various combinations of starters and mains, as well as giant bowls of ice cream with sprinkles! My only gripe about the food was the breakfast on the final day, which was quite frankly a shambles. However, I sympathise with the servers and the chefs who were being hauled through immigration at 5.30 in the morning.

We had a forward inside cabin on the 5th deck and there was a leak directly outside our room. I lost count of the number of times I opened the cabin door to find someone up a ladder directly outside. But do you know what? It didn't bother me in the slightest. Given the comments I've read, it was obviously a problem on a number of decks but it's not as if the crew weren't trying to fix it. On the night we left Madeira I cracked an old fused fracture on the big toe of my left foot, which put pay to my early morning runs and visits to the gym. You may have seen me hobbling around - stocky English bloke with shaven head. It was often easier for me to walk around in my bare feet and on some occasions I would have walk on soggy carpets to get to our cabin.

As for our cabin was roomy and ideal for us and our stateroom host (Gil) really looked after us. My daughter loved the films available. I finally got to see Thor and I could honestly recite the script from Hop word for word if you asked me to.

My only other gripe was being made to go to immigration for 6am, but I suppose there was no other way to do it. On the final morning, after we left our cabin we were waiting on the 5th deck overlooking the atrium and we could see that some people were getting extremely angry as they waited to be let off. I happened to walk past the cinema as the immigration officers were leaving and one of them was tearing a strip out of one of the Disney officers and said that they were reluctantly clearing the ship, but that the 3 groups who hadn't bother to show would be put into a holding area once they disembarked. A few minutes later, someone approached this officer and said he had come for immigration. He was by himself but holding 2 passports and was angrily claiming he had no idea of what the proper procedure was.

Finally, the lanyards. As 'silvers' it was a novelty to hear people saying 'welcome back', but after a few days I would just stuff mine in my bag by the pool or carry my card in my shorts. Nice souvenir to have from a great holiday. However, I did notice that the numbers of pins/badges on the gold and platinum lanyards seemed to increase each day :).
 
You seem to have an issue with calling people names. I find this reply condescending. My name is not silly.

Is that akin to "I'm not jesting and quit calling me Shirley!"?

If you read through this thread you will see that the water issues posted have been about leaks, not rain coming in through the doors or tracked in from the deck. Not all of the recent reports have been about rain water either, some have been about sewer water.

I get it... But as others have addressed the fact that the CMs were always working to address the issue, i won't waste he pixels.
 
Just thought I would post some photos of the leak in the Deck 10 FWD stairwell ... just so you kow exactly what everyone is talking about. It is not there all the time ... only when it rains.

DSCF4679.jpg


and they have to use towels on the stairs in an attempt to soak it up ...

DSCF4680.jpg


and before anyone else says it .. yes, we are really that sad to have taken a photo of this. :rotfl2::rotfl2:
 
I think a lot of us end up taking photos that we normally wouldn't take .... because of our association with the Disboards. LOL :thumbsup2

Just thought I would post some photos of the leak in the Deck 10 FWD stairwell ... just so you kow exactly what everyone is talking about. It is not there all the time ... only when it rains.

DSCF4679.jpg


and they have to use towels on the stairs in an attempt to soak it up ...

DSCF4680.jpg


and before anyone else says it .. yes, we are really that sad to have taken a photo of this. :rotfl2::rotfl2:
 
We will be cruising on the Magic in Feb 12. It will be our first cruise on any ship/line. We are huge Disney people and love, love, love the parks. My kids and DH are more excited about the cruise than I am. I am feeling concerned whether we have made the right choice to go with DCL.

I do think the leak on Deck 10 looks old and needs repair once and for all.:eek:

Please tell me I am not going to regret cruising on the Magic.
 
We will be cruising on the Magic in Feb 12. It will be our first cruise on any ship/line. We are huge Disney people and love, love, love the parks. My kids and DH are more excited about the cruise than I am. I am feeling concerned whether we have made the right choice to go with DCL.

I do think the leak on Deck 10 looks old and needs repair once and for all.:eek:

Please tell me I am not going to regret cruising on the Magic.

You will have the most amazing cruise ever, please don't worry. These issues are rare fortunately.
 
We will be cruising on the Magic in Feb 12. It will be our first cruise on any ship/line. We are huge Disney people and love, love, love the parks. My kids and DH are more excited about the cruise than I am. I am feeling concerned whether we have made the right choice to go with DCL.

I do think the leak on Deck 10 looks old and needs repair once and for all.:eek:

Please tell me I am not going to regret cruising on the Magic.

You will not regret it for one moment .... I would cruise on the Magic again without a moments thought. She is a beautiful ship ( leaks and all :) )
 
We will be cruising on the Magic in Feb 12. It will be our first cruise on any ship/line. We are huge Disney people and love, love, love the parks. My kids and DH are more excited about the cruise than I am. I am feeling concerned whether we have made the right choice to go with DCL.

I do think the leak on Deck 10 looks old and needs repair once and for all.:eek:

Please tell me I am not going to regret cruising on the Magic.

You will have the most amazing cruise ever, please don't worry. These issues are rare fortunately.
 
We will be cruising on the Magic in Feb 12. It will be our first cruise on any ship/line. We are huge Disney people and love, love, love the parks. My kids and DH are more excited about the cruise than I am. I am feeling concerned whether we have made the right choice to go with DCL.

I do think the leak on Deck 10 looks old and needs repair once and for all.:eek:

Please tell me I am not going to regret cruising on the Magic.

You will not regret it! Although I shared our concerns previously with slow kitchen and guest services, we are like many others watching for the 2013 dates in hopes of another transatlantic cruise! No ship will be in mint condition, no matter their age. The sea creates wear and tear on the best of them, and this comes from sailing on four different cruiselines the past ten years.

Oh - and I just had to show the pics to DH - we never saw the leak. We were probably on decks 3, 4, and 9 with our kiddos and the characters :thumbsup2 but did walk barefooted on the deck in the rain one evening on the WBTA - quite the water flow!
 
Thank you for making me feel better. I know we are going to have a great time. So many of our friends that have sailed with DCL have just loved it and have been multiple times. This thread however scared me.

We will be celebrating my DS graduating from HS, :thumbsup2 and my DH and I will be celebrating our 25th wedding anniversary. :love: I am going to trust that it's going to be fantastic! :goodvibes

TTFN
Darlene
 
don't really give a hoot who's wearing a lanyard or not ...


but when Disney Cruise Line charges almost $1000 more than other cruiselines for a similar itinerary my expectations are EXTREMELY high and their service & accomodations should be 10 times better than the competition or it wouldn't make any sense sailing with Disney ...;) Keeping fingers crossed that the extra cost is really worth it...

ITA. Any vacation choice I make I carefully weigh the pros and cons and the money it costs, etc etc etc. If I'm paying extra, I want to get extra. If I don;t get extra, then why am I paying more?

I happily pay more to go to WDW vs Cedar Point because the extra touches and the magic WDW offers is worth it to me. I'm very much a glass half full person and will enjoy myself thoroughly wherever I go....but yes, I would be upset if I paid extra for something, and didn't get it. It wouldn't ruin my trip...but I sure wouldn't want to pay extra again!
 
I don't think a dry dock per year is necessary to keep the Magic class show ready yet, but maybe some repair's or work that were done in the last dry dock, or just the unforeseen failure of plumbing in specific area's due to age, but report's of leaks are on a too regular basis.
Also I'm sure the labor and material cost's will be quite large too!

I agree is it unfortunate and unacceptable, but without withdrawing the ship from service and taking her to a dry dock, cancelling cruises ..........what can they do?

Ex Techie :)

IMO The ship is old and should go to dry dock maybe every 3 years. Its ALL because of money that its NOT done. Soon they will have4 ships, with the very HIGH price you pay they should be better! They need to pay more attention to the two older ships. I have been on 15 other cruises from all different lines at lower prices and never saw or heard of such problems ? This ship is not NEW and they need to spend some money! With two new ships guess the cash flow is low :confused3

This is why I would only do the Dream or Fantasy ! I have been on very large ships and think they are great. If there is a line for the water tube who cares !!!! There is more to a cruise than one thing ! JMO
 

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