Same thing just happened to me over the weekend. 400 gems for 5,000 magic, completely wasted. I reached out to customer care and they were basically like, 'oh that's too bad, sorry.' I'd still try reaching out to them anyway, maybe you'll get someone more sympathetic. I certainly accept blame for tapping away on the screen too quickly, but it's also not an accident on their part to have the purchase magic screen pop up and be unavoidable, and not have a confirmation once you do click on it. Very frustrating.
I sent a ticket too, but I doubt it will help. I wouldn't even be all that mad if gems got you a reasonable amount of magic. But 100 gems (~$5) for 1,000 magic? That's an utter joke. I feel like they stole $5 from me because of their poor screen layout and game functionality (i.e., no confirmation button).
I do hope you have better luck! But yes, I think that purchase screen is a complete scam. No one in their right mind would spend that many gems on that little magic, for any of the options offered.That's terrible.
No premium character is required.
) Frustrating is an understatement. I've followed all the suggestions too. Running parades, happiness at 99%, staggering quests. I'll give it a while longer, but I'm really tempted to spend the gems now and get it over with.
