The point to argue is not the negative tax figure, but the confirmation stating "Balance Due at arrival: $XXX.XX". There are two sides to every argument (otherwise lawyers wouldn't be in business) and both sides have some very strong points. The fact remains, we paid deposits and have written confirmations stating the balance due, how that balance was calculated was in error, but it was Disney's error.
Sharon, we discussed this in another thread - I am a MI resident but we were going to be vacationing with our relatives from Cape Coral.
So a FL resident booking the rate knowing that it was inaccurate was acting in good faith, but an out-of-state resident booking with the intention of having in-state relatives join them wasn't acting in good faith???