Disney just aren't contacting me?

[Kittina]

Though once again I get zero response from randy, emailed twice ten days ago now...sigh...am I just impatient.

Obviously I totally get there will be a break now til new year but still!!

 

[AmandaM84]

I'm getting really stressed out right now and questioning whether I should have gone with Disney!

We decided pretty late that we want to get married with the memories package in late April next year when we are coming over for a holiday from the UK. I contacted Disney via email on the site (form etc) in early November, didn't hear for 2 weeks, so I found the US number and called about 2 weeks ago. I was told someone will call me back within 3 days, after a week I heard nothing so I called again and was told in another 3 days someone will call... Still no call (or email) It's really upsetting me because I can't plan anything until I know they have the dates.

Has anyone else had this problem?

I'm experiencing the same issue. I am trying to book a Wishes wedding for November 2016. I called on December 22 and was told I'd hear from someone in 2 to 3 days. Understandably it was Christmas so I didn't think much but now it's a week later and I'm getting anxious. I'm worried we won't get the location we want since we are under the year mark.

 

[lurkyloo]

Thanks I have spoken to a consultant and am much happier with the response. Far more flexibility. The only worry is that they told me swan brides are not allowed to leave the hotel in their wedding dress?? Really? I thought I could go anywhere but in the parks. I wanted to hire randy for the ceremony then go to boardwalk and gf...they said I can't??

That is not correct. Nobody can stop you from going anywhere you want in your dress except security at the parks.