I blame Disney too
I tend to take the high road in these situations as I know how truly difficult the public can be. My family also truly really loves the interactions we have had with CM's over the years. We go out of our way to be courteous and spread pixie dust when we can.
I was truly disturbed to hear of my BFF's experience with magicbands and the reactions from different cast members. It disturbed and saddened me as both she and I have loved Disney over the years. I am encouraging her to write to Disney.
Make no mistake I would find a manager and then go to guest relations on my way out of the park. I would do this at any business if I was not happy with the treatment that I had received from an employee. Keep in mind, it would have to be pretty out of line to get that kind of reaction from me, because as a rule this is not my nature, nor something I would lightly do. Especially, since I work with the public and know how trying that can be. So the situation, would have to truly warrant this kind of reaction. Yes, I can be a formidable woman when need be and this kind of reaction would have to truly be invited by unacceptable behavior.
There is a line and respect and it is a two way street. I tend to avoid conflict, but sometimes you have to speak up and call it like you see it when someone has crossed a line. I am not a door mat, nor do I think cast members are either.
To me magicbands are an epic failure. When they work they are wonderful, when the do not it seems they are horrid. I hope Disney management is truly seeing the true repercussions of the decisions that they are making. If there system is failing then it is up to them to make it right. JMHO