I think the OP’s post is a perfect example of how everyone’s experience in the parks is different. For those people who wanted merchandise and couldn’t get a spot in the virtual queue, or who mobile ordered their food, only to wait upwards of three hours to receive it, they didn’t have a great day. They have every right to vent to us about their bad day. I do feel Disney dropped the ball by not informing people about when they really planned to open (they could have put it on resort tv or something) so that people could make an informed decision about when they wanted to head out.
I had a great day though. I had purchased the merch I wanted at DS a couple days earlier, and the last piece of merch I want doesn’t get released until November. So I didn’t have to worry about the virtual queue. I had an ADR for a later lunch, so I would be sure of having food at least once during my day in the park. My plan was to enjoy the atmosphere and reminisce about all the trips I’ve experienced there (I have gone at least once a year, every year since the very first). I feel like I got a bonus, because no one was riding attractions, so I got to celebrate by riding my favorites. The only place I experienced any crowding was on Main Street.
My perfect day doesn’t make the OP’s horrible one invalid, or vice versa. We went into the park with different goals and expectations, and this time, circumstances worked in my favor. Next time, they may be in the OP’s favor.
BTW- I am not fond of either of the new fireworks shows, but I will take Enchantment over HarmoniUS any day. Not only does it have no story or heart, but the mashup of songs is really annoying. I miss Illuminations
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