Major pixie dust for us






Finally got off the phone at 10:45.
We (Dsis and Us) are DVC members currently booked on the June 30 Fantasy. We each have booked a Cat 08 Gty that we booked back in October of 2010.
First call was my Dsis to an agent to ask the question while I had an Email out to our TA forwarding the DVC email. TA got the email and called
DCL and got in the que with us. My sister got to an agent first. The agent said Aboslutely we could simply apply our DVC CASH to our existing reservation. We would lose the onboard booking discount and OBC but we could apply the discount and save the money. We would keep the same category we had 08B GTY. I was like well no upgrade to a Verandah but I could save some money. OF COURSE they said our TA had to do the change! So Dsis had to get off the phone with that agent.
My TA gets an agent 10 minutes later. (She was on hold for 50 minutes, Kudos to her!) She gets the agent who says NO we cannot apply the discount. Would have to cancel and rebook causing us to have a penalty and lose all On board credits (both with DCL and our Agent since we are cancelling and making a new reservation). With all penalties we would basically wash but would get a Verandah room.
My TA calls me and tells me she didn't change anything because she could not get us a better deal but if we wanted to cancel she wants us to be happy with the choice we make. My Dsis and I are furious that Disney had two different answers. MY TA says she will call in the Am and give it another try.
We call at 9:57 pm and get in the dang que again. Wait for another 20 minutes and get the most wonderful agent Tabitha! I tell her we got two different answers and if she can help us I will call my TA right now and conference her in! She put me on hold came back and said "get your girl on the phone!" I call my Blessed TA at 10:45 PM and she is thrilled that I got a good agent.
Agent applies the discount no problem, Books us in a CAT 4C!!! Connecting rooms to my Dsis. I get a Credit of 952.00 (2A2C) and Dsis gets 715.00 (2A1C). I can't believe we got almost a $1000 back and we got a Cat 4 room! We did lose the $200 onboard credit but I'll take the $800 net back!
CALL TOMORROW any DVC members if you have a June booking. Do not take no for an answer! Good luck everyone.
The best part is I don't have to keep checking my Ressie every day to see if we have a room!