Disney canceled my Oga's reservations. Anyone else?

[ShelsGoingToDisney]

I just got an email that Disney canceled my reservation for Oga's on 1/6. At the 60-day mark, I made a couple of reservations there for our trip as this is a must-do for us. The email only mentions canceling this one reservation but when I log in all the Oga's reservations I made are gone. Of course, now it's all booked up. Anyone else having this issue? Why would Disney do this?

 

[ocwiebe96]

Yes, I had the same issue with an Oga’s reservation on 1/8 - so frustrating!

 

[ShelsGoingToDisney]

So are they just closing Oga's for some reason?

 

[Westcorkdisfan]

Mine are gone too!!!! No email tho. What’s going on????

 

[millie0312]

Omg I was just coming on to say this! All my Ogas were gone that week and only one email. I was able to re-book every night we had but I’m not pleased- if I hadn’t been quick I would have missed out and even at that I didn’t get the same timing. Wonder if it was a glitch? They didn’t seem to change the hours since the reservations looked like they just released and opened back up for people to grab….

 

[Piglet99645]

I just got an email that Disney canceled my reservation for Oga's on 1/6. At the 60-day mark, I made a couple of reservations there for our trip as this is a must-do for us. The email only mentions canceling this one reservation but when I log in all the Oga's reservations I made are gone. Of course, now it's all booked up. Anyone else having this issue? Why would Disney do this?

Same. But I’m seeing availability most days that week so I booked again.

 

[millie0312]

If they said in the email they are sending an e-gift card for the one cancelled ressie, I would hope since they cancelled multiple, they will be sending one per cancellation. Call it selfish or greedy, but I’m feeling a little miffed about this one

 

[BadPinkTink]

Both of my Ogas reservations has just been cancelled too, and I'm getting the $25 Disney Gift Card eGift too. There must be some issue with Oga's as my reservations were for the end of January.

 

[millie0312]

Same. But I’m seeing availability most days that week so I booked again.

This! Try looking now, or changing your time slightly? We had to change by a few minutes but we’re able to get back in

 

[millie0312]

Also, my app wasn’t letting me reserve. Try online instead if that makes a difference to anyone

 

[BadPinkTink]

Update, I just rebooked for the same time and days, vey confused but I got my reservations back

 

[millie0312]

I am honestly thinking all reservations for some time period were cancelled and they just re-released the times for some glitchy reason? I have been looking for a better breakfast time for Plaza and after this I checked my reservations there and looked to see if any morning Plaza openings came up (as I do multiple times a day) and there was a bunch of morning Oga’s that weren’t there before and hadn’t been open for weeks now. So looks like all day was re-opened and hopefully those that lost it got them back, but likely those that have been stalking times grabbed some so some will be out of luck if they weren’t really fast which is a bummer since they didn’t chose to cancel and give up their time and likely got limited notice or none at all it was cancelled

 

[DharmaLou]

Just got mine canceled for 1/26. Sigh.

 

[ShelsGoingToDisney]

I was able to get new reservations for 1/9 and 1/12, but they aren't anything close to what I had previously. The dates/times I had previously seem to be gone. I have only received one email regarding the 1/6 reservation with an offer of a $25 GC. The others are just gone with no word or offer.

 

[DiznyDiva]

I am thinking they just dropped a lot of Olga's. Those were NOT there for the Feb 9-15 this morning. Now there are tons

 

[BadPinkTink]

Just got mine canceled for 1/26. Sigh.

Go back in and rebook , but be fast, all the cancelled days and times have been added back in.

What about this $25 Gift ecard mentioned in the email, what are peoples thoughts? If it doesn't turn up I'm going to print the email and go to guest services in the park

 

[ShelsGoingToDisney]

Go back in and rebook , but be fast, all the cancelled days and times have been added back in.

What about this $25 Gift ecard mentioned in the email, what are peoples thoughts? If it doesn't turn up I'm going to print the email and go to guest services in the park

I logged in immediately when the email came through and my times were gone. The one that bothers me the most is the latest one on 1/13 which is our last day. We wanted to end our trip with a drink at Ogas. Nothing available at all that night now.

 

[millie0312]

Mine says:


Dear Guest,

We look forward to seeing you soon at the Happiest Place on Earth!

We wanted to notify you as quickly as possible that due to an unforeseen issue, unfortunately, we need to cancel your dining reservation for Oga’s Cantina.

Reservation for 3 on 1/7/2022

Oga's Cantina at the Disneyland Resort

10:30 PM

We sincerely apologize and know this is an inconvenience. We have since resolved this issue and encourage you to visit Disneyland.com or the Disneyland app to check availability and book a new dining reservation, pending availability. To assist you in making other plans, we will be sending you a $25 Disney Gift Card eGift from Disney Gift Card Services you can use during your next visit.

Please note, any other dining reservations you may have made are not impacted and will be visible on the Disneyland app and online.

If you have any questions, please call (714) 300-7805. Thank you for your understanding and patience.

My thoughts- I will be emailing for each cancellation. Sorry, it may sound mean, greedy, etc but that’s what I’m asking for since they only cancelled one per the email and it said nothing else was impacted, which was false. If theyoffered if for one cancellation they should offer it to all. Just my thoughts, they likely won’t care but I’m pushing the issue

 

[BadPinkTink]

My thoughts- I will be emailing for each cancellation. Sorry, it may sound mean, greedy, etc but that’s what I’m asking for since they only cancelled one per the email and it said nothing else was impacted, which was false. If theyoffered if for one cancellation they should offer it to all. Just my thoughts, they likely won’t care but I’m pushing the issue

Thats exactly what mine says too, what email address are you sending to?

 

[ShelsGoingToDisney]

Mine says:


Dear Guest,

We look forward to seeing you soon at the Happiest Place on Earth!

We wanted to notify you as quickly as possible that due to an unforeseen issue, unfortunately, we need to cancel your dining reservation for Oga’s Cantina.

Reservation for 3 on 1/7/2022

Oga's Cantina at the Disneyland Resort

10:30 PM

We sincerely apologize and know this is an inconvenience. We have since resolved this issue and encourage you to visit Disneyland.com or the Disneyland app to check availability and book a new dining reservation, pending availability. To assist you in making other plans, we will be sending you a $25 Disney Gift Card eGift from Disney Gift Card Services you can use during your next visit.

Please note, any other dining reservations you may have made are not impacted and will be visible on the Disneyland app and online.

If you have any questions, please call (714) 300-7805. Thank you for your understanding and patience.

My thoughts- I will be emailing for each cancellation. Sorry, it may sound mean, greedy, etc but that’s what I’m asking for since they only cancelled one per the email and it said nothing else was impacted, which was false. If theyoffered if for one cancellation they should offer it to all. Just my thoughts, they likely won’t care but I’m pushing the issue

Agree. My email is exactly the same but is for 11:25 on 1/6 for 2.