We are here at Disney now. We've rented from Apple Strollers before with NO problems. They delivered our double stroller on time and the price was right, BUT.....two things I am very disappointed with. 1. The stroller is solid BLACK, umm it's HOT in Florida and black will just make the kids hotter. 2. The stroller is VERY, VERY used. It looks raggedy and should have been taken out of service some time ago. I'm almost embarrassed to use it in public. I'm most likely going to call them in the morning and see if I can exchange it. No cup holder, no rain cover, no frills.