Disabled Disneyland Paris guest now stuck at home due to EasyJet forcing the guest to remove what was an essential battery pack for his wheelchair.

That’s honestly so messed up. Airlines really need better training on what’s essential versus optional for disabled passengers. Can’t imagine being left stuck at home over something that important.
 
I feel for the family. However I also think there may be more to the story than that article covers.

The family may not travel often, but it is very common for those with power wheelchair/devices to have made prior contact with the airline about how their device and battery can fly. It is on the passenger to know their mobility equipment and inform the airline. EasyJet has a page on their website that outlines what types of batteries can be taken into the cabin and that the airline must be informed in advance.
 

That’s honestly so messed up. Airlines really need better training on what’s essential versus optional for disabled passengers. Can’t imagine being left stuck at home over something that important.
On top of that, if EasyJet goes rogue and destroys his battery, I wouldn’t be shocked if the next Disneyland visit this poor kid goes through will be VIRTUAL due to EasyJet’s unacceptable actions.
 
Their planes, their rules!
Instead of being angry at the airline, the quickest way to help this boy is to establish and contribute to a GoFundMe.
 
On top of that, if EasyJet goes rogue and destroys his battery, I wouldn’t be shocked if the next Disneyland visit this poor kid goes through will be VIRTUAL due to EasyJet’s unacceptable actions.
Or possibly worse yet, if the probably lithium battery goes rogue and destroys the plane and everyone in it, that probably wouldn't be good either I'm thinking. How is the plane going to destroy the battery?
 
I saw this story, it is horrifying to think the airline wouldn't just overnight the item for a disabled person to the family the next day. It was obvious this was necessary, it is obvious there was no bad intent and still no person/manager/supervisor with a brain over there was thinking,"Maybe we can just ship this medical equipment and not be jerks," because this bought a ton of negative publicity that could have been avoided with $50 and a box. :rolleyes2
 
I saw this story, it is horrifying to think the airline wouldn't just overnight the item for a disabled person to the family the next day. It was obvious this was necessary, it is obvious there was no bad intent and still no person/manager/supervisor with a brain over there was thinking,"Maybe we can just ship this medical equipment and not be jerks," because this bought a ton of negative publicity that could have been avoided with $50 and a box. :rolleyes2
By “overnight ship” wouldn’t that involve another airline transporting an unlabeled battery that could be unsafe? That’s the whole reason it wasn’t allowed on the family’s plane in the first place.

I understand your point. But why is it the airline’s responsibility? Should they start doing that for all powerchair users? In my experience the airlines all have clearly posted policies about such things.
 












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