Disability Pass?

[catycatcat4]

Hello, can anyone tell me how the disability pass works in disneyland?
I will be traveling with someone in July with someone who already gets the WDW disability pass.

 

[Aladora]

Hello, can anyone tell me how the disability pass works in disneyland?
I will be traveling with someone in July with someone who already gets the WDW disability pass.

It is similar to how it is used at WDW with a few notable differences.

At WDW you go to the attraction to get a return time, at DL you go to kiosks located around each park. You can get a RT for any attraction at either park at all kiosks.

Depending on when they last went to WDW, this point may or may not be different to what they last experienced. The way it is done in WDW is now the same as the way it is done in DL but that change was made in WDW only recently. DL virtually attaches the DAS to your park ticket instead of giving out a paper pass. Everyone who is traveling with the person who gets the pass has to present their tickets at either City Hall or Chamber of Commerce and their tickets are associated with the DAS holder. (The people do not have to be there but their tickets do!) When you go to use the return time, a CM will scan the tickets one at a time and make sure that the DAS holder is riding. Depending on the ride, the tickets may be scanned twice.

Other than those two differences, I think they are handled the same.

We have used the DAS with our son 3 times, so if you have any other questions please feel free to ask! You can also PM me if you prefer.

 

[CassieF]

They will need to go through the process at Disneyland when they get there. They can go to city hall, explain their difficulties and requirements and if they deem it necessary, they will issue the pass by electronically scanning that person's ticket and the rest in the party to link them together. Return times for any attraction can be acquired at various kiosks throughout the park.

Just be aware that depending on what the specifically disabilies are they may or may not help you. Anything physical tends to get the suggestion of renting a wheelchair, regardless of the ailment. I have a friend who is getting chemo and radiation and recently had a tumor remove from her arm. She previously used the DAS (even after the changes) but when she came up for renewal at 60 days they simply told her to rent a wheelchair. She can't push herself, goes once a week or so so it's not feasible to rent an ECV each time, and doesn't want to make her friends push her around in a manual one. They did nothing other than to repeatedly suggest a wheelchair as her only option, even saying that DAS is only for cognitive issues.

 

[Betsy82]

Okay, not to hijack the thread, but...

We haven't been to Disneyland for years. We are east-coasters and are returning this fall. My husband has PTSD (from serving in the Middle East) and can get anxious if he feels "trapped" I guess is the best way of explaining it. Some days he is fine, some hours he is not. I only wish it were consistent. Depending on the line, he can get anxious because he is surrounded by strangers, it's loud, he has no immediate exit (Toy Story Mania at WDW is a huge no-no, for example). He has paranoia still and while we are working on it together, it's definitely still there and very real. Nemo, for example, is never going to be a problem. Open air and easy freedom!

He had a DAS last time. We didn't use it much, only whenever it was obvious he might not be able to handle a line for whatever ride our kids wanted to go on. We utilized the Fastpasses if we could (oh how I remember waiting in line for RSR FPs!) If needed, we go back to our room. Or I took the kids in the standby line alone. I was pregnant last trip so this only worked for certain rides, which again made the DAS very handy!

We haven't finished discussing whether or not he will get one this fall or not. His issues are not consistent. Obviously outside stress contributes. We just don't know.

However, I do know that with these new changes I am nervous.
Meaning if he goes to ask for one and they deny him... It will really embarrass him. I know that is small cookies but I know it will affect his mood and our day. He does not like to tell people about his issues as he feels it makes him less of a man (working on that, too) and I know he will see a denial as someone saying his issues aren't real. 10 years of marriage and I know how he thinks.

I know that no one can say anything for absolute certainty, but you all know much more about the changes than I do. If it's unlikely he'll get a DAS if he goes, I'd just rather avoid it entirely.

Thoughts are greatly appreciated.

 

[lalasmama]

Personally, they never recommended a wheelchair to me... I just can't do stairs, so now I just go to the wheelchair accessible entrance, and they give me my return time when they scan my ticket.

 

[lorijohnhill]

We just got the DAS for my daughter this past weekend. They scanned her ticket but said they did not need ours, so no linking was done. When we went to a ride using a return time they just scanned all of our tickets and sent us in.

 

[Imdboss]

If a person has a disability sticker will that suffice as proof for the need of the pass? My parents are coming with us this time, last time was Nov 2013 so the process has changed since our last experience with them. My mom has muscular dystrophy and will be renting a wheelchair, she can walk but for short distances and can't stand for long periods of time.

 

[nikkislaght]

If a person has a disability sticker will that suffice as proof for the need of the pass? My parents are coming with us this time, last time was Nov 2013 so the process has changed since our last experience with them. My mom has muscular dystrophy and will be renting a wheelchair, she can walk but for short distances and can't stand for long periods of time.

You do not need " proof" of a disability.. you need to explain how D/L Or D/W can help you.. and what kind of accommodations they can make for you..
if its a mobility issue they will suggest an wheelchair. then you dont need to explain anything.. just go to the ride exit or wheelchair entry ,, if there is no line , you will board then,, if there is a long line they will scan all your cards and give you an return time... hope you all have a great time.

oh its better to rent a chair off site.. as you can then use it to get back and forth to your hotel... on site chairs cant leave the parks...

 

[Malcon10t]

If a person has a disability sticker will that suffice as proof for the need of the pass? My parents are coming with us this time, last time was Nov 2013 so the process has changed since our last experience with them. My mom has muscular dystrophy and will be renting a wheelchair, she can walk but for short distances and can't stand for long periods of time.

Since she will be in a wheelchair, you will not need a DAS. The wheelchair will be her DAS. You will go to the CM at the rides, and they will direct you. It works very well now. Some rides are wheelchair accessible. At rides that are not, they will scan your tickets, give you a return time, and it works very well. DCA is wheelchair accessible.

 

[SMD]

If a person has a disability sticker will that suffice as proof for the need of the pass? My parents are coming with us this time, last time was Nov 2013 so the process has changed since our last experience with them. My mom has muscular dystrophy and will be renting a wheelchair, she can walk but for short distances and can't stand for long periods of time.

You don't need the pass to use the HA entrances. They won't accept any documents as proof.

 

[Mousequake]

Okay, not to hijack the thread, but...

We haven't been to Disneyland for years. We are east-coasters and are returning this fall. My husband has PTSD (from serving in the Middle East) and can get anxious if he feels "trapped" I guess is the best way of explaining it. Some days he is fine, some hours he is not. I only wish it were consistent. Depending on the line, he can get anxious because he is surrounded by strangers, it's loud, he has no immediate exit (Toy Story Mania at WDW is a huge no-no, for example). He has paranoia still and while we are working on it together, it's definitely still there and very real. Nemo, for example, is never going to be a problem. Open air and easy freedom!

He had a DAS last time. We didn't use it much, only whenever it was obvious he might not be able to handle a line for whatever ride our kids wanted to go on. We utilized the Fastpasses if we could (oh how I remember waiting in line for RSR FPs!) If needed, we go back to our room. Or I took the kids in the standby line alone. I was pregnant last trip so this only worked for certain rides, which again made the DAS very handy!

We haven't finished discussing whether or not he will get one this fall or not. His issues are not consistent. Obviously outside stress contributes. We just don't know.

However, I do know that with these new changes I am nervous.
Meaning if he goes to ask for one and they deny him... It will really embarrass him. I know that is small cookies but I know it will affect his mood and our day. He does not like to tell people about his issues as he feels it makes him less of a man (working on that, too) and I know he will see a denial as someone saying his issues aren't real. 10 years of marriage and I know how he thinks.

I know that no one can say anything for absolute certainty, but you all know much more about the changes than I do. If it's unlikely he'll get a DAS if he goes, I'd just rather avoid it entirely.

Thoughts are greatly appreciated.

Of course every situation is different, but I can say this:

You husband's issues sound very similar to my daughter's sensory and anxiety issues. She can develop severe panic attacks when she feels trapped, particularly if it's noisy. Some days are better than others, and we only use it as needed. I've explained these issues to Guest Services many times, and have never been denied a DAS.

 

[ADLFAN]

Okay, not to hijack the thread, but...

We haven't been to Disneyland for years. We are east-coasters and are returning this fall. My husband has PTSD (from serving in the Middle East) and can get anxious if he feels "trapped" I guess is the best way of explaining it. Some days he is fine, some hours he is not. I only wish it were consistent. Depending on the line, he can get anxious because he is surrounded by strangers, it's loud, he has no immediate exit (Toy Story Mania at WDW is a huge no-no, for example). He has paranoia still and while we are working on it together, it's definitely still there and very real. Nemo, for example, is never going to be a problem. Open air and easy freedom!

He had a DAS last time. We didn't use it much, only whenever it was obvious he might not be able to handle a line for whatever ride our kids wanted to go on. We utilized the Fastpasses if we could (oh how I remember waiting in line for RSR FPs!) If needed, we go back to our room. Or I took the kids in the standby line alone. I was pregnant last trip so this only worked for certain rides, which again made the DAS very handy!

We haven't finished discussing whether or not he will get one this fall or not. His issues are not consistent. Obviously outside stress contributes. We just don't know.

However, I do know that with these new changes I am nervous.
Meaning if he goes to ask for one and they deny him... It will really embarrass him. I know that is small cookies but I know it will affect his mood and our day. He does not like to tell people about his issues as he feels it makes him less of a man (working on that, too) and I know he will see a denial as someone saying his issues aren't real. 10 years of marriage and I know how he thinks.

I know that no one can say anything for absolute certainty, but you all know much more about the changes than I do. If it's unlikely he'll get a DAS if he goes, I'd just rather avoid it entirely.

Thoughts are greatly appreciated.

This breaks my heart... Thank you to your husband for his service and bravery . I would only assume that his specific issues would be an acceptable use of the pass, especially since they so closely mirror the anxiety symptoms of many autistic children who use it.

If one CM is not helpful, I would completely advise you to try again when there is a shift change. Sometimes people have different ideas about customer service...

The Roger Rabbit ride in Toontown nearly gave me an anxiety attack, it is a tricky hidden line with narrow corridors and the kids were screaming and pounding on the walls! It was the most stressful line experience I have ever had.

Have the best vacation!!

 

[Imdboss]

Ok thanks for the responses. It sounds like nothing has changed as far as my mom's situation at DL goes. She used a wheelchair last time she was there so we are familiar with how that system works.

 

[danny1649]

Since you rquestion as been answered I'm going to close thread. Moderator Danny