Dis Roundtable = Depressing

[DJ Disney Kid]

Does anyone else feel like the Dis Roundtable host is pretty negative about Disneyworld? I often hear him say how bad the service is, but I just don't see it. I've only started going since 2000 and Im sure he's referring to the service before then, but either way, I still think Disneyworld is way ahead of anyone else in terms of customer service. Customer service isn't always about having someone kiss your butt and go above and beyond their duties. Sometimes its something as little as having your 23 yr old girlfriend wear a tiara and be referred to as Princess. That is what happened on my last trip. My girlfriend saw a bunch of young girls wearing those mini tiaras and said she wanted one ( she wanted to be a princess too ). So we bought her one and as soon as castmembers started seeing her wear it, they started referring to her as princess and asking her if I was her prince, etc. This meant more to me than anything. I think it is absolutely amazing that castmembers at Disney realized that even though she was a grown adult, they could still let her be a princess. I agree that there are going to be issues with customer service at Disneyworld, especially with its size, but I still think its the happiest place on earth. Customer service doesn't even always include a person, customer service is spending $15,000 on a fireworks show ( Wishes ) for your guests because you feel their worth it. Oh well, Im gonna stop ranting.

 

[Hedy]

Honestly, I haven't seen a change. There was one lousy waitress, but that doesn't overshadow the dozens of awesome CM's I met.

 

[bicker]

Since the beginning of time, people have always had a rosier memory of the past than their vision of the present. Beyond that, sometimes things do change over time, but in the case of personal service, that change has affected society as a whole. Disney remains just as much superior to the rest as they've always been, if not more so -- but perhaps the average quality of service in our society has declined significantly.

 

[alldiz]

my first family trip was in may.....
loved it so much...going back monday

not to mention again in jan 07
if it was better before....how could i love it more
unless it was free
kerri

 

[DJ Disney Kid]

Just listened to the latest DIS Roundtable for this week and guess what? The host AGAIN sat there and knocked Disneyworld for their xmas decorations compared to Disneyland, saying that Disneyworld is not going above and beyond anymore. Ugh.

 

[LoraJ]

Well, it is a Roundtable, and I think he's allowed an opinion. Do other people share theirs? I have never listened to it.

Try not to let it bother you. A vacation is what YOU make out of it. Go and have fun!

 

[DJ Disney Kid]

Oh he's definitely allowed an opinion, but I just think its odd that the host of a Disney internet show and website would be so negative. If your not happy with the product, why are you still involving yourself with it, ya know?

 

[Maleficent13]

I don't know who the host is...but I'm wondering if it's the same person who does the "MouseMatters" articles? Does anyone know?

 

[KimStaR]

webmaster pete's the host! by the way i have to say how much i LOVE the roundtable. NO JOKE it is the highlight of my week. every tuesday i put it on and chill out!

all the hosts are great at what they do and i appreciate all the info they get for us and i value their opinions!

i heart the roundtable!!!