...and then have the CM say a mistake was made and then renege on the deal?
I just called for a 5 day pkg at WL for Aug, received a price from the CM, then confirmed the details of the package: Dates, MYW passes w/PH, DDP for 2 adults, 2 kids, then confirmed the price again. The CM put me on hold and then came back and said the "system" had mispriced the pkg and the offer would be several hundred dollars higher?!?!?!?
I said that I had agreed to the price that he offered me. He said he couldn't sell it at that price. I asked to peak to a supervisor. He reitereated the "I'm sorry but the system mispriced the deal and they couldn't sell it at the first price they quoted me."
I made some analogies about how other retailers would stand behind their first offer regardless of who made the mistake....and how Disney should honorably stand by their first offer.
No way, no how....sorry.
I'm just really peeved at this...thanks for letting me vent.
I just called for a 5 day pkg at WL for Aug, received a price from the CM, then confirmed the details of the package: Dates, MYW passes w/PH, DDP for 2 adults, 2 kids, then confirmed the price again. The CM put me on hold and then came back and said the "system" had mispriced the pkg and the offer would be several hundred dollars higher?!?!?!?
I said that I had agreed to the price that he offered me. He said he couldn't sell it at that price. I asked to peak to a supervisor. He reitereated the "I'm sorry but the system mispriced the deal and they couldn't sell it at the first price they quoted me."
I made some analogies about how other retailers would stand behind their first offer regardless of who made the mistake....and how Disney should honorably stand by their first offer.
No way, no how....sorry.
I'm just really peeved at this...thanks for letting me vent.