I know what you mean! DHS is not exactly known for their great counter service options!

We just returned from our Thanksgiving week trip and ate there twice during our 8 day visit.
On our first day at DHS we had planned to go to Backlot Express, but our 8 year old son (who was upgraded to the adult dining plan and eats way more than what's in a typical kids meal) didn't like anything on the menu other than the chicken nugget kid meal, so we looked for another nearby option.
That option turned out to be ABC Commissary. We had been there on our last trip and were less than wowed, but we were starving and annoyed that our son couldn't find anything at the Backlot Express, so we just settled for it. They seem to have changed their menu a bit, because I looked at the menu from 10/10 listed on the wdwinfo.com web site and the the entree that 3/4 of us chose was not on the menu. It was a cheeseburger that came with 5 fried shrimp on a skewer on top of the burger and fries. Our son got the chicken cordon bleu sandwich without the cordon bleu! (i.e., plain)

We were pretty happy with our choices--it was much better than our last visit!
The other counter service meal at DHS was at Fairfax Fare, which was similar to the offerings at Flame Tree Barbeque at Animal Kingdom--smoked BBQ chicken and ribs. The portions were large and the food was surprisingly tasty! We were pleasantly surprised and will definitely go back there on our next visit to DHS.