Have had mine for a year and LOVE LOVE LOVE it......can't say enough about it. When I'm preparing chicken I just use my elbow or forearm to turn on the water. If I have flour on my hands from bread making....just tap it with whatever part of your arm (or your face LOL) that's clean and voila...water. I don't have a lot of traffic going through my kitchen, sometimes my husband will switch it to the different sprayer setting....or if we have company over sometimes they've cut it off completely using the handle. But really I'm the only person that does food prep so it pretty much stays on the same setting, same temp...etc.
It took some time getting used to it....but now I fear I'll get so used to it that I'll start tapping other faucets out of habit LOL
I read a lot of reviews before we purchased it and most of the negative ones I'd read were from an earlier model.....so I felt pretty good about buying it.