Delta Reviews?

sablebomb

Mouseketeer
Joined
Dec 28, 2012
Messages
212
Does anyone have any reviews on flying with Delta?
Good or Bad?
This seems to be the common airline I'm seeing with the best deals on Google Flights and Expedia.
 
Flew Delta to Tampa last May for a company retreat. Flights were pretty standard, although we got booked with stops in ATL (there) and LGA (back) which I wouldn’t have chosen (LGA-YYZ gets delayed a lot in bad weather) but I didn’t have a choice.

LGA-YYZ was actually a WestJet flight, btw.

Would I fly them again? Sure.
 
Tons of probs with Delta. Resulted in multiple delays.
Really did not start our trip off well.
Sometimes these things happen but then dealt with their terrible customer service.
Could not recomend them.
 
We liked them. Flew March 2017, YYJ->SEA->MCO. No issues than a 20 min delay due to incoming flight was a few minutes late arriving. Delta Comfort Plus was cheaper than AC Economy. The YYJ->SEA were new(er) aircrafts, much nicer that the ones we normally get on AC going YYJ->YVR.
 

We always fly Delta when travelling to Disney. Love the non stop flights. Out of our last 20 flights, 1 was delayed for 2hrs. Only thing Im not a fan of is the $25 charge per bag.
 
I avoid Delta. When nothing goes wrong it’s fine. But if things go wrong they have zero customer service. And for some reason every time I flew with them my suitcase would come off the carousel missing a wheel, broken handle....

But the worst (for me) was when I arrived on a late evening flight and my luggage didn’t. Because of the lateness of arrival I booked a beach hotel for the night, thought we’d enjoy the beach in the morning then continue on to our destination.

Delta stops delivering luggage after midnight I think it was, (my hotel concierge said that’s ridiculous, every other airline delivers thru the night) so I explained to Delta we were only at this hotel one night and check out is 11am and we were continuing on our trip.

Delta promised they’d put a special rush on my luggage and it would be first delivery. Yeah right. My luggage was finally delivered at 5PM, and I had to pay for late check out to wait that late. Delta customer service? Zero.
 














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