Deal of the century!

[gavvy]

I have just done the same.... .they really must be fed up of us on that chat!

 

[HappyPanda]

I have just done the same.... .they really must be fed up of us on that chat!

I'm on chat now too! Well, serves them right for having such good prices!

 

[HappyPanda]

I can definitely sense the frustration in this chat.... oops! Well, I'm happy now and will be booking my eurostar when it's released!


This chat may be monitored or recorded for quality assurance purposes. Please wait for an ebookers Customer Service agent to respond.
My name is Elvira, how may I assist you today?
Helen: Good evening, I spoke to someone yesterday about my booking and was told to come back this evening to get confirmation regarding part of it.
Helen: They had to check with the hotel that the park tickets were included and I was told they should have the answer tonight.
Elvira: Hi, Helen.
Elvira: I will certainly check that for you.
Elvira: One moment while I look into that for you.
Helen: thanks
Elvira: You're welcome.
Elvira: I can see that we have already sent you an email last 2nd of August confirming that this booking includes your Disney entrance tickets.
Helen: Yes, but when I spoke to someone yesterday they said that they weren't sure if that was correct and that they were re-checking with the hotel.
Elvira: It is confirmed that you do have your Disney park entrance tickets. I will send you another confirmation email. You will receive it within 30 minutes.
Helen: Thank you very much.
Elvira: It is confirmed, Helen.
Helen: That's a great help.
Elvira: You're welcome. Confirmation email will be received shortly.

 

[MickeysFavouriteGirl]

I can definitely sense the frustration in this chat.... oops! Well, I'm happy now and will be booking my eurostar when it's released!

This chat may be monitored or recorded for quality assurance purposes. Please wait for an ebookers Customer Service agent to respond.
My name is Elvira, how may I assist you today?
Helen: Good evening, I spoke to someone yesterday about my booking and was told to come back this evening to get confirmation regarding part of it.
Helen: They had to check with the hotel that the park tickets were included and I was told they should have the answer tonight.
Elvira: Hi, Helen.
Elvira: I will certainly check that for you.
Elvira: One moment while I look into that for you.
Helen: thanks
Elvira: You're welcome.
Elvira: I can see that we have already sent you an email last 2nd of August confirming that this booking includes your Disney entrance tickets.
Helen: Yes, but when I spoke to someone yesterday they said that they weren't sure if that was correct and that they were re-checking with the hotel.
Elvira: It is confirmed that you do have your Disney park entrance tickets. I will send you another confirmation email. You will receive it within 30 minutes.
Helen: Thank you very much.
Elvira: It is confirmed, Helen.
Helen: That's a great help.
Elvira: You're welcome. Confirmation email will be received shortly.

Its poor Elvira again lol

Also waiting for eurostar release!

 

[MickeysFavouriteGirl]

Well i havent had an email so i guess my holiday doesn't include tickets. Ah well.

IM DOOMED I TELLS YOU!!!!!!!!!

Have you been on the chat with them?

 

[IndigoCrunch]

Did you request this email or are they sending them out to all who booked?

I asked customer services and on Live chat on Tuesday to confirm it in writing and then they said were investigating, I contacted again today and they said they'd know within 24 hours and received the email confirmation this evening

 

[HappyPanda]

I have my confirmation now!

 

[adr2.8i]

Have you been on the chat with them?

Im afraid not. Im a shy person and my mum told me never to speak to strangers.

 

[adr2.8i]

I told you all that everything will be fine. Cant believe how u all panicked. Just chilax ladies.

 

[HappyPanda]

I told you all that everything will be fine. Cant believe how u all panicked. Just chilax ladies.

 

[MickeysFavouriteGirl]

Im afraid not. Im a shy person and my mum told me never to speak to strangers.

Lol!

 

[adr2.8i]

Hey ive had an idea mickeysfavouritegirl, if we are travelling at the same time and staying at the Santa Fe, can i "hang" around you and book in together seems u have confirmation? I shall buy you a drink as a thank you

 

[MickeysFavouriteGirl]

Hey ive had an idea mickeysfavouritegirl, if we are travelling at the same time and staying at the Santa Fe, can i "hang" around you and book in together seems u have confirmation? I shall buy you a drink as a thank you

Lol, but I can't hang around near someone who is doomed!

 

[adr2.8i]

Lol, but I can't hang around near someone who is doomed!

Lol good point dear. A good point well put. I dont stand a chance. No confirmation and im welsh.

 

[MickeysFavouriteGirl]

I'm also welsh lol, moved away 15 years ago!

 

[adr2.8i]

I'm also welsh lol, moved away 15 years ago!

Wow what a coincidence. Fancy leaving gods country! I dont know :-(. Unforgivable that.

 

[MickeysFavouriteGirl]

Wow what a coincidence. Fancy leaving gods country! I dont know :-(. Unforgivable that.

I know, its awful! We go back often though because all our family still lives in the Valleys!

 

[adr2.8i]

lol i see.

Well i think us Welshies should stick together on our european adventure

 

[HappyPanda]

I'm going for it... I'm doing my ticker!! I've always wanted a double-ticker.

Apologies in advance if this now jinxes it for us all!

 

[adr2.8i]

I'm going for it... I'm doing my ticker!! I've always wanted a double-ticker.

Apologies in advance if this now jinxes it for us all!

oh God thats it we're all doomed! a double ticker!!

i cant believe you have done a ticker for a really dodgy trip! Wheres the sense in that?