I've not been to OKW but I was told that each resort has a set of wheelchairs -- I know BWV did when I took my family a few years ago and my mother had only recently been in a car wreck. Ask as soon as you check in about getting a wheelchair. Even if they're out of them, they might be able to get one from another resort.
As other people have posted, the wheelchairs from the resorts are first come, first serve. They can not be reserved ahead of time and there is no guarantee if they do have one that it will be the correct size or in good condition.
If she is a large 10 yr old (5 feet or taller), she may be OK in an adult wheelchair. If she is shorter, the chair will be too big for her. Also, the resort and park wheelchairs do not have adjustable or elevating footrests.
The rental companies in the disABILITIES FAQs thread (see link in my signature) should be able to help you with a smaller wheelchair and/or elevating footrests. You can also get crutch holders - if you do go to the parks, you probably want to bring the crutches to help her get onto rides. If you find you don't need them, you should be able to store them in First Aid.
You may want to check out whether you can rent a wheelchair and bring it from home. It is possible (no promises) that your insurance will pay for it. That way you would have it for the airport, too. You would be able to bring the wheelchair on the plane without charge and without it counting toward your baggage or carry on allowance. You can keep a wheelchair until you get onto the plane at the gate and it will be loaded there (get a gate check tag from the gate agent before boarding).
If you are using DME, there are wheelchair accessible DME busses.
I broke the two bones of my leg just above my foot; it sounds as though your daughter is (technically) in better shape than that. It's not fun. You might call MS and see if you can a) ask for a ground floor room and b) ask for a handicapped accessible room, assuming those have more room to move around in for the bathroom area.
The space in the bathroom area is exactly the same in the handicapped accessible rooms as it is in the 'regular' rooms. The only difference is that the accessible rooms have a raised seat toilet (which may be a little high for a 10 yr old). The fully accessible rooms also have a roll in shower. The space in the rest of the room is also the same as the 'regular' rooms.
I fyou get a letter from her Dr. and bring it to guest services they will give you a pass to avoid have to stand (in Pain) and they bring you in through a side entrance to each attraction almost like FP.
That is not correct.
There is a card called a Guest Assistance Card (GAC) that is available to help CMs with knowing what sorts of assistance guests with disabilities need.
Because the ADA says that people with disabilities can not be required to provide proof, you don't need a doctor's note to request one. The CMs also don't usually want to look at a doctor's note because they are not usually that helpful in figuring out the needs.
The guest needs to be able to explain their needs to the CM in Guest Relations. In most cases, someone with an
ECV or wheelchair will not need a GAC because the CM can see they need to use an accessible entrance. GACs are more for additional needs besides needing an accessible entrance or for invisible needs. Most of the attractions have "Mainstream Access", which means that the line is accessible. AK and the Studio were built with Mainstream Lines, but MK and Epcot are older and have a few attractions that were not built for accessibility and they were not able to be renovated to be accessible. For those few attractions, there is a handicapped entrance, but you don't need a GAC to use those - they are the accessible entrance, so the CM will route you there.
It is not meant to (and usually doesn't) shorten the wait in line. There is more complete information about Guest Assistance Cards in post #6 of the disABILITIES FAQs thread.
ALSO, the Guest Assistance Card will not usually shorten the DISTANCE you need to walk, so if walking is a problem, you will benefit more from a wheelchair than from a GAC.
Actually, if standing is the problem, they will recommend a wheelchair, they do not have front of the line access for disabilites. Only some attractions at MK can not accomodate wc in the regular queue. At EPCOT, AK, and the Studios you will wait in the regular line, in your wheelchair. I think Spaceship Earth, however, will still load from the exit, but only limited number of wc and mobility impaired guests are allowed on any ride at any time, in case an evacuation is necessary, so you may actually wind up waiting longer than fully ambulatory guests. Especially for wc ride vehicles. There is only one wc vehicle on Nemo, Figment, etc., and you have to wait until it comes around, and if others are also waiting before you. As long as she is able to transfer when she reaches the front of the queue, she will not have to wait the additional time for most rides, but again, given she may need crutches for an evacuaion, they may make her wait for safety reasons.
Under ADA rules, Disney, nor any other entity, can require "proof" of disability, like a Doctors note.
Front of the Line access for disabilities (other than Make-A-Wish) was discontinued years ago.
! Will the characters sign a cast?
