Davids DVC: Rental reimbursement or rescheduling?

[Bearval]

As mentioned, the process was a voucher. He has given renters cash back minus a fee in order to Re rent reservations now resorts are open.

I would contact him and say you are willing to cancel and return the funds .on the condition the bulk goes to the renter.

You do have the renters information so I would CC them as part of the email. Worst he says is no and you then decide to stick with it or return and walk away.

I would contact him and the renter and let him know you would be willing to cancel the rental only if the renter was given a full refund and not a voucher and t h at you would not be held liable for anything. This would put him on the spot to do the right thing for everyone involved not just his own best interests.

 

[Dixie1337]

As mentioned, the process was a voucher. He has given renters cash back minus a fee in order to Re rent reservations now resorts are open.

I would contact him and say you are willing to cancel and return the funds .on the condition the bulk goes to the renter.

You do have the renters information so I would CC them as part of the email. Worst he says is no and you then decide to stick with it or return and walk away.

Has any renter actually had their owner cancel on them since the resorts re-opened? I would love to know what the outcome of that was (not just a bunch of speculation but actual first hand experience!)

 

[Sandisw]

Has any renter actually had their owner cancel on them since the resorts re-opened? I would love to know what the outcome of that was (not just a bunch of speculation but actual first hand experience!)

No reports of an owner who has offered that option to the broker. Plenty of owners who have agreed to change names for confirmed reservations for extra funds in order to give the renter some cash back.

I am going to assume that most owners want to keep the cash and not the Points.

 

[starry_solo]

I'm sure that David's would still charge the commission as well. So, he can offer a return of part of the funds, but not all...

 

[Dixie1337]

I'm sure that David's would still charge the commission as well. So, he can offer a return of part of the funds, but not all...

this kind of speculation is exactly what isn’t helpful and just ends up confusing everyone

 

[Sandisw]

this kind of speculation is exactly what isn’t helpful and just ends up confusing everyone

I think the fact that everything he has done, including allowing renters who just don’t want to go to list their reservation...with an owners approval..and receive cash back minus a $3/pt fee and his voucher system, I think it’s clear David’s will not agree to anything that doesn’t include him keeping his fee,

 

[Dixie1337]

I think the fact that everything he has done, including allowing renters who just don’t want to go to list their reservation...with an owners approval..and receive cash back minus a $3/pt fee and his voucher system, I think it’s clear David’s will not agree to anything that doesn’t include him keeping his fee,

you have no idea though and loss of accommodations as a result of an action by the owner is covered in the contract. People read these posts and take them as gospel. People are still claiming the only thing renters can get when reservations are rerented is a voucher. This thread would be way shorter and more useful if people could stick to facts

 

[Sandisw]

you have no idea though and loss of accommodations as a result of an action by the owner is covered in the contract. People read these posts and take them as gospel. People are still claiming the only thing renters can get when reservations are rerented is a voucher. This thread would be way shorter and more useful if people could stick to facts

Based on the number of owners and renters who have posted here with their specific experiences, I would say we pretty much have lots of facts,

You are correct...we have no first hand knowledge of any renter getting all their cash back, except for a charge back....

You are correct that no renter has posted here that they had an owner cancel a reservation they intended to use....more likely because owners are not doing it.

However, there are plenty of posts that have been shared by renters that now that resorts were open they have been given two options...voucher for full amount or cash back minus a $3/restocking fee...if it is re rented And an owner has agreed to allow it, So, I am not sure why you say that only vouchers is being promoted,

But, it is clear that there is overwhelming evidence that everything David’s has done, has involved him keeping his share.

ETA: and as an owner who just finished a contract with him, I feel I do have a good handle of what my options were if my renters had wanted out.

 

[Marionnette]

you have no idea though and loss of accommodations as a result of an action by the owner is covered in the contract. People read these posts and take them as gospel. People are still claiming the only thing renters can get when reservations are rerented is a voucher. This thread would be way shorter and more useful if people could stick to facts

Well, if you can find anywhere that a renter has indicated that David’s gave them a full cash refund, I’d like to see it. Post after post in this thread, on other disboards forum, on David’s own Facebook page and on other DVC message boards, either by owners or by renters, have said virtually the same thing: renters are either getting vouchers or they are given a partial refund if the owner can re-rent the points to another renter. I don’t think that many people across a variety of forums would echo the same responses if there weren’t an element of truth to it.

But you go ahead and believe what you want to believe.

 

[mjr0483]

I don't see how either but I know almost nothing about pay pal. And a short time ago I got an email from David (that was supposed to clarify the confusion of their prior email) that states the Disney closed the resorts because the parks were closed. And that as an owner who picked Disney to make these decision I was responsible for it. David did not go to the impossibility or frustration of purpose but to me the thread was implicit. Now I am wondering how the pay pal works and if David could just charge back the 70% I have. This would be a fine to do on top of the possibility of losing points. The yellow highlight was in the original.

"if DVC cancels the reservation due to the parks being closed we will not be able to send the final 30% unless the points are rented to a new guest.

To further explain why we must hold back the 30% if DVC cancels the reservation.
In referring to the Agreement that you the DVC Owner has made with David’s Vacation Club Rentals for the rental of your points. I would like to draw your attention to paragraph 5(g)

1. The DVC Owner agrees to be responsible for: (1-6 deleted by me)
   1. 
      
   2. 
      
   3. 
      
   4. 
      
   5. 
      
   6. 
      
   7. Honoring all reservations made for which funds (partial or full) have been remitted to DVC Owner

When you purchased your real estate interest with the Disney Vacation Club you gave them full rights to make decisions for you as an association member. The Disney Vacation Club decided on behalf of all association members to close the Resorts. Thus as an associate member you agreed to close the resort.

Your issue is with the association and the person you elected to represent you, not with David’s Vacation Club Rentals nor the guest who paid you funds to have a room at a Disney Vacation Club Resort."

I used David's to rent my points in two small transactions for checking in on 10/24/20 and 11/15.
Why would David's hold the remaining 30% payment? The only reason I see Davids doing this is if he refunded the renter and returned the points to me to recoup.

What happens if the renter doesn't show up for the reservation? What happens to my points?
I guess I have to read up on all the scenarios.
David's hasn't reached out to me as there is still some time before these rentals.

 

[starry_solo]

I used David's to rent my points in two small transactions for checking in on 10/24/20 and 11/15.
Why would David's hold the remaining 30% payment? The only reason I see Davids doing this is if he refunded the renter and returned the points to me to recoup.

What happens if the renter doesn't show up for the reservation? What happens to my points?
I guess I have to read up on all the scenarios.
David's hasn't reached out to me as there is still some time before these rentals.

He holds the remaining portion to make sure that the owner doesn't do anything to cancel the reservation.

If the renter doesn't show up for the reservation, the points are lost. You, as the owner, should get the remaining 30% owed to you on the check-in date.

 

[RachStu]

I used David's to rent my points in two small transactions for checking in on 10/24/20 and 11/15.
Why would David's hold the remaining 30% payment? The only reason I see Davids doing this is if he refunded the renter and returned the points to me to recoup.

What happens if the renter doesn't show up for the reservation? What happens to my points?
I guess I have to read up on all the scenarios.
David's hasn't reached out to me as there is still some time before these rentals.

You won’t receive the 30% if it’s a booking at a resort which is closed. If the resort is open and the renter simply doesn’t go then you still receive your 30%. In that instance your points will be “lost” but you will have been paid for them.

 

[mjr0483]

You won’t receive the 30% if it’s a booking at a resort which is closed. If the resort is open and the renter simply doesn’t go then you still receive your 30%. In that instance your points will be “lost” but you will have been paid for them.

I feel bad about the entire situation. Both of the people he rented points to are US based, so hopefully they still intend to go. Checking my dashboard, both OKW reservations still say booked.
I am decided today I am going 11/1 to 11/8 at a 2 Bedroom at Bonnet Creek.

 

[mjr0483]

Has anyone contacted the renter directly? I know David's said don't do this. It is just in poor taste or against the contract?

 

[Sandisw]

Has anyone contacted the renter directly? I know David's said don't do this. It is just in poor taste or against the contract?

Technically, you probably should not. I just finished a rental with him. I got the 30% day of check in and I assume renters went. It stayed as a reservation on my dashboard until the day after check out.

The problem with contacting them is that if you and the renter decide on something outside your contract, David’s would still need to approve, unless the resorts are closed, and then I think renter and owner may have upper hand.

IMO, if the reservations are at open resorts, I would not initiate any changes.

 

[mjr0483]

Technically, you probably should not. I just finished a rental with him. I got the 30% day of check in and I assume renters went. It stayed as a reservation on my dashboard until the day after check out.

The problem with contacting them is that if you and the renter decide on something outside your contract, David’s would still need to approve, unless the resorts are closed, and then I think renter and owner may have upper hand.

IMO, if the reservations are at open resorts, I would not initiate any changes.

I am not making any changes to the reservations. From reading some of these posts it seems like David's is doing right by some and wrong by others.
I did reach out to David's to check the status of my upcoming rentals. I have the ability to refund the original renter if Davids is going to be slimy about it and offer a voucher. I just want to know so I can make my 10/31 banking deadline.

 

[Sandisw]

I am not making any changes to the reservations. From reading some of these posts it seems like David's is doing right by some and wrong by others.
I did reach out to David's to check the status of my upcoming rentals. I have the ability to refund the original renter if Davids is going to be slimy about it and offer a voucher. I just want to know so I can make my 10/31 banking deadline.

Keep us posted if you get any info different than what has been reported for your renters, assuming they want out!

 

[mjr0483]

Keep us posted if you get any info different than what has been reported for your renters, assuming they want out!

I emailed Davids to see if they had heard anything.
They did respond timely and that both parties are intending to go.
Hopefully all will proceed as planned.

 

[AquaDame]

I emailed Davids to see if they had heard anything.
They did respond timely and that both parties are intending to go.
Hopefully all will proceed as planned.

That is very kind of you!

I reached out as a renter over two weeks ago but the owners have not responded to David's at all, which was surprising. I expected a "no" though I was hopeful, but I guess I don't even get that.

 

[AaronEuth]

Hopefully the mods will allow this as a word of warning for others, even though it was the other point rental website.

If you rented out your points, and ended up returning your funds, make sure to get an email confirmation when they receive and deposit the check. Otherwise, two months later, their records may show that you never returned the money. Luckily between your own bank statements, and confirmation emails between yourself and their accounting, ironically the same supervisor who claims it was not received now, the check was confirmed received and deposited 2 months ago.

Keeping records obviously applies to both major rental agencies, but hopefully the above gives you an idea of the level of disorganization of the rental company.

Edit: received a very polite apology email after I responded with my documentation. All good.