Davids DVC: Rental reimbursement or rescheduling?

[VeroGuy]

David's is offering the original renter a voucher. David's wants the owner who rented the points and got the points back to rent to a new renter.
David's collects commission again?

Bingo!!

 

[Krandor]

Sorry if already answered - has David’s specified how long the voucher is valid for? Thanks!

24 months or until bankrupcy whichever comes first

 

[VeroGuy]

24 months or until bankrupcy whichever comes first

Sad, but becoming more true by the day IMO.

 

[Cyberc1978]

24 months or until bankrupcy whichever comes first

So true.

Remember the voucher is only worth anything if Davids can find a new owner. With his current behavior that might become increasingly difficult.

 

[Krandor]

Sad, but becoming more true by the day IMO.

Yep. I think they are going to lose a lot of these chargebacks and not have enough new renters/owners to keep things from collapsing.

 

[Krandor]

So true.

Remember the voucher is only worth anything if Davids can find a new owner. With his current behavior that might become increasingly difficult.

Voucher can also be used on cash reservations and given his clause on points reservations needing a deposit "while voucher code is verified" (huh - its' his code what is there to verify) I think I'd use it on a cash reservation if I had one (though I'd be doing a chargeback even before that)

 

[VeroGuy]

Yep. I think they are going to lose a lot of these chargebacks and not have enough new renters/owners to keep things from collapsing.

I have rented through David’s every year for the past 6 years and have had nothing but pleasant experiences, so I truly do mean what I say. I am saddened to see a company I valued as a consumer go down like this. I am pulling for him. But I am not sure the voucher system will work out.

 

[Krandor]

I have rented through David’s every year for the past 6 years and have had nothing but pleasant experiences, so I truly do mean what I say. I am saddened to see a company I valued as a consumer go down like this. I am pulling for him. But I am not sure the voucher system will work out.

I've never used him but I cannot support the actions he has been taking through this thing at all. This may have not been the norm for him and it doesn't sound like it was. However, his current actions are nothing but disguisting IMO. For a company that it sounds like was a good company it certainly is a bad way to go out but at this point he's digging his own grave.

 

[suemom2kay]

Class action lawsuits mostly benefit the attorneys. Call it "just enrichment". Owners may get an additional $1 per point, if lucky. Not worth the aggravation, IMHO. Where would the cash even come from? It has already been established that David runs an asset-light business. I would rather have David remain in business and continue to provide a safe, competitive marketplace for owners and renters.

Clearly it is far from safe.

 

[momincolorado]

Chase was pretty quick in notifying them. Only a couple days.

their offer has since been rescinded


I wanted to follow up with you today as our system generated a Travel Credit email to you a few days ago regarding your stay in April. As you have issued a dispute today on the funds for your reservation, the reservation cannot be worked with until the dispute is resolved. As such, the Travel Credit offer for this reservation has been put on pause.

Should your dispute be decided in our favor, we will work to re-issue you the Travel Credit at that time.

Even better! Nothing to lose then if going the chargeback route first.

 

[LAX]

I have rented through David’s every year for the past 6 years and have had nothing but pleasant experiences, so I truly do mean what I say. I am saddened to see a company I valued as a consumer go down like this. I am pulling for him. But I am not sure the voucher system will work out.

You shouldn't for what have been reportedly done to both the owners and renters. Don't get me wrong, I have had positive experiences with the company in the past. However, at times like this, it definitely should have done more to help out its customers (both owners and renters are customers). So far, it has been all about saving the company's behind. If there is any truth to the extravagant lifestyle he has had over the last couple of years, he definitely could/should have spent some of that funds to put in some "safety measures" so that it can better cope with unforeseen circumstances like this, IMHO.

LAX

 

[banzai75]

If he believes his no refund policy would hold up against chargebacks he wouldn't have issued the voucher system. He is hoping renters will accept the voucher in fear of losing their entire reservation. A promise of something in the future is better than nothing. Renters might not be aware of chargebacks and these forums.

Surprised he is doing this to owners though. If he alienates them, he won't have any supply for future reservations.

I myself was unaware of these forums as a first time renter and had to do a little digging before I ended up here to see peoples opinions on David and what options I might have.

I'm glad I found this forum and appreciate everyone's thoughts and opinions!

 

[suemom2kay]

FWIW, major European airline Ryanair is no longer giving passengers on cancelled flights refunds, they need to accept credit vouchers until "the COVID-19 emergency has passed". Air Canada is doing the same. Can we really expect anything more from David?

Yes we should expect a lot more from David's. The airlines have a product and own billions of dollars worth of aircraft, have bills to pay to the airports, an enormous payroll, etc. On the other hand, David's doesn't own the product. He has to have a small amount of overhead for office space, employees, no product to buy or house.

If an owner is willing to refund the renter (I would be even if my points are distressed) that money should go to the renter. If a renter wants to split the loss 50/50 with the owner, they should be allowed to do that. The 30% should have been retained in escrow for checkin... so even if owner is not willing to refund (I have no idea the legalities of this, I'm a nurse not a lawyer) he still has the 30%. He can give that to the renter and tell the owner, they couldn't checkin so owner doesn't get the 30%.

With all David's scrambling we can only assume that the 30% was not held in escrow and he blew it on yachts and vacations. He sounds like a horrible person.

 

[cmrdgrs]

David's is offering the original renter a voucher. David's wants the owner who rented the points and got the points back to rent to a new renter.
David's collects commission again?

We have a winner! David collects another commission and the person actually doing the work to secure the new reservation gets zero

 

[RanDIZ]

I’m not up to speed with the whole David’s situation, but just started reading some posts. I have a Dec 2020 vacation booked. I used a visa bank card. Just curious what I’ll be dealing with if David’s is not around.

 

[Disaseny]

Voucher can also be used on cash reservations and given his clause on points reservations needing a deposit "while voucher code is verified" (huh - its' his code what is there to verify) I think I'd use it on a cash reservation if I had one (though I'd be doing a chargeback even before that)
[/QUOT

But how does his cash reservation work? If I book a cash reservation directly through Disney i put $200 down for a package or one night deposit and if I need to cancel, at day day 31 , I can and I am not out any money. If Disney would close again due to another flare up in the fall, Disney would give me everything back that I paid. Would I have to pay the value of the trip over my voucher amount right away, therefore giving him more money to pay with? If I would use a voucher, do the same rules apply? Guessing not because 1) he says they have no CASH value, 2) it if closed we are SOL.

 

[EYL]

When the corona dust settles I wonder if Davids is still around if he is how many owners and renters will be using him. His damage control is sort of non existent except for deleting negative comments on this Facebook page.

I go on his FB group page sometimes, see all the praises, and wonder if those poor people know the pros and cons of the travel voucher. I saw one negative comment posted around midnight, and it was gone the next morning. At least allow a meaningful conversation and answer questions so that the public can see it. I rented out my points through Davids for a late-June reservation and, if cancelled, am contemplating just letting the renter know the pros and cons. I am fortunate to be in a position to return all the money back to Davids, but feel really bad that the renters won't be able to ask for a refund. Disney isn't cheap and we could be talking about someone's long-term savings...

 

[Dracula]

I don’t remember seeing this mentioned before, but in Canada it is legal for the airlines to offer credit vouchers instead of cash refunds for canceled flights:

https://www.businesstraveller.com/b...-offer-customers-vouchers-in-lieu-of-refunds/

 

[cmrdgrs]

I don’t remember seeing this mentioned before, but in Canada it is legal for the airlines to offer credit vouchers instead of cash refunds for canceled flights:

https://www.businesstraveller.com/b...-offer-customers-vouchers-in-lieu-of-refunds/

Not sure I understand what that has to do with the price of milk.

 

[Dracula]

Not sure I understand what that has to do with the price of milk.

Airlines, travel agents, hotels - same thing. The point is, if the Canadian Department of Transportation gave guidance that it is OK to issue travel vouchers for canceled travel-related activities, it is possible that David would use this as he argues the credit card disputes. I am really curious how all these chargebacks would turn out, hopefully we’ll hear from his renters.