Davids DVC: Rental reimbursement or rescheduling?

[Krandor]

And David's doesn't own any hotel rooms so what is the voucher against? What owner's will do business with him after this fiasco? For all the protection he advertised, it was just smoke and mirrors.

and to use the voucher to rent points you have to give david a deposit. Why?

 

[Dracula]

And David's doesn't own any hotel rooms so what is the voucher against? What owner's will do business with him after this fiasco? For all the protection he advertised, it was just smoke and mirrors.

I can't talk about others, but I would keep doing business with David as long as he keeps paying on our contracts. So far on our impacted reservations I offered to re-rent my points with him, and kept the 70%. And re-rental is supposed to take place at the higher 2020 price, $15.50 per point.

 

[Krandor]

I can't talk about others, but I would keep doing business with David as long as he keeps paying on our contracts. So far on our impacted reservations I offered to re-rent my points with him, and kept the 70%. And re-rental is supposed to take place at the higher 2020 price, $15.50 per point.

So you already got your 70% and he's going to re-rent at the higher rate. Are you going to get a new payment of the difference between the old 70% and the higher price 70%?

 

[DGsAtBLT]

There was talk a few pages back about increased prices next year, between David’s own increase and what I’m assuming is point chart changes our reservation is $3000 more next year. It’s a big reservation, but still. Yeah I’m eagerly waiting to use a voucher and hand over $3k more, she says sarcastically.

FWIW that is nowhere near the 50% off rack rates people quote that will keep renters coming. It’s fairly in line with standard Disney discounts. There are certainly some resorts and times of year where renting looks unappealing even without the issues that have come to light.

 

[DGsAtBLT]

About re-renting, this is how the earlier renters were told we could get refunds. I’m not sure if that practice was stopped.

Theoretically that money shouldn’t be going to a voucher but straight to the renter with the extra $1 per point going to the owner.

 

[cmrdgrs]

And David's doesn't own any hotel rooms so what is the voucher against? What owner's will do business with him after this fiasco? For all the protection he advertised, it was just smoke and mirrors.

I think there are a lot of owners and potential renters that will continue to use David's. He controls his FB page and deletes negative reviews, so unless you are on a forum, or know someone impacted, you probably have no clue of the mess going on.

 

[suemom2kay]

I think there are a lot of owners and potential renters that will continue to use David's. He controls his FB page and deletes negative reviews, so unless you are on a forum, or know someone impacted, you probably have no clue of the mess going on.

I think there are a lot of owners and potential renters that will continue to use David's. He controls his FB page and deletes negative reviews, so unless you are on a forum, or know someone impacted, you probably have no clue of the mess going on.

He will have some owners, but word will get out. His BBB reviews will start coming in as well and Another Forum for DVC owners has dropped him as a sponsor. I don't see this ending well for David's. And again, I take big issue on a voucher when he has no ownership of points or hotel rooms. The terms of the voucher allow him to void it at any time. Really sucky if you ask me.

 

[cmrdgrs]

He will have some owners, but word will get out. His BBB reviews will start coming in as well and Another Forum for DVC owners has dropped him as a sponsor. I don't see this ending well for David's. And again, I take big issue on a voucher when he has no ownership of points or hotel rooms. The terms of the voucher allow him to void it at any time. Really sucky if you ask me.

No Question suemom2kay. However, there are plenty of old internet searches out there to point you in the direction of David's just due to his length of time in business. The board that dropped him as a sponsor dropped him and was willing to give up his money to support their board. Not a lot of people willing to do that IMO. He still has it on his website that they endorse him.

Even on this thread we've seen multiple owners still willing to rent through him and not taking issue with his voucher policy. I think your willingness to do this is 100% dependent on whether that individual owner did or did not lose points in this transaction.

For me, I don't rent with brokers, and I have even sent some renters away from me to David because he had a better price. I would never, ever, ever recommend David again, and will be sure to tell anyone and everyone to not use him in the future.

 

[TheWheel]

Any Canadians currently attempting a chargeback? We booked 11 months ago so not sure it is even an option due to how long ago it was booked.

I'm one of the lucky few that actually got a refund out of David's but in March when I contacted Visa to look at my options I was told I would still be able to dispute based on when the trip was to commence as opposed to when I payed.

 

[TheWheel]

Customer cannot do multiple chargebacks - only with the credit card they used for payment to David. Somebody else explained on this thread how such disputes are reviewed and decided - by a low paid, overworked employee at the card issuing bank. Most of David’s renters are in the US, but it does not really matter. As you mentioned, a ruling of the Canadian ministry of transportation that vouchers are an acceptable form of refund for canceled travel, with the provision in the contract that it is subject to Canadian law, should make David’s case in a credit card dispute very strong. I now think most renters may need to do their best with the offered vouchers.

A big caveat is the Department of Transportation statement is not legally binding, really it's more of an "opinion" that is contrary to Canadian law. There is a class action being built on this in Canada with one of the first requests that they remove this statement from their website.

 

[vnovabri]

Well Disney finally canceled my april reservation that was rented out. Although I dont like the idea of refunding the money to Davids rather than the renter, I guess I will return the 70% to wash my hands of this.

I rebooked my non-bankable points for the last 5 days in August (before my UY expires). I will either go for a non-park vacation or try to rent the reservation if things calm down. Davids really doesnt give me any other option and put me in a tough spot.

 

[cmrdgrs]

Well Disney finally canceled my april reservation that was rented out. Although I dont like the idea of refunding the money to Davids rather than the renter, I guess I will return the 70% to wash my hands of this.

I rebooked my non-bankable points for the last 5 days in August (before my UY expires). I will either go for a non-park vacation or try to rent the reservation if things calm down. Davids really doesnt give me any other option and put me in a tough spot.

This is just my opinion, but -- Before you return the money to David -- I would contact him and insist that the money go back to the renter. There isn't any reason he can't give you the name of the renter and you can mail that check back to it's rightful owner. It's complete bull that you give David back money that will never go back to the renter. That renter may need that money, literally, to buy food. It completely irks me that David is standing in the way of returning funds to rightful owners if a DVC member is willing to return the money.

 

[disneykins]

I am not directly affected by this mess, yet. I am an owner and made a booking for Davids for October, hopefully all will be back to normal by then.
One thing I'm not sure of. I thought our DVC contract as owners said we can't take money in exchange for a reservation for someone else. We can gift our points or bank and borrow them. Am I wrong? I've been an owner for 27 years so its been awhile since I read my contract. I only started renting through David's a few years ago and have had a great experience doing that.
People are complaining about Davids lifestyle, yachts, trips, etc. We dont know his back story but why do we begrudge him the good life? I'm sure lots of companies have gone under and the owner has come out of it untouched and his lifestyle goes on, why is this any different?

 

[DisneyBB]

Well Disney finally canceled my april reservation that was rented out. Although I dont like the idea of refunding the money to Davids rather than the renter, I guess I will return the 70% to wash my hands of this.

I rebooked my non-bankable points for the last 5 days in August (before my UY expires). I will either go for a non-park vacation or try to rent the reservation if things calm down. Davids really doesnt give me any other option and put me in a tough spot.

Were your points for this reservation unbankable? If so did David ask for money back even though the points were expiring? This is my fear, I thought we would keep 70% if the points were stressed. And David keeps 30%.

 

[vnovabri]

Were your points for this reservation unbankable? If so did David ask for money back even though the points were expiring? This is my fear, I thought we would keep 70% if the points were stressed. And David keeps 30%.

Yeah, after Disney canceled, I banked what was bankable (due by the end of April) then booked the un-bankable points into the latest reservation I could. That way, if we cant or dont feel comfortable going in Aug we can cancel the reservation in Sep and bank those into RCI at a chance to salvage at least some of those points.

 

[DisneyBB]

Yeah, after Disney canceled, I banked what was bankable (due by the end of April) then booked the un-bankable points into the latest reservation I could. That way, if we cant or dont feel comfortable going in Aug we can cancel the reservation in Sep and bank those into RCI at a chance to salvage at least some of those points.

Sorry just to be clear, as this could be my situation. Did David demanded the money back? Or did you offer it back?

 

[vnovabri]

I have not offered it back yet. They did not demand the money back either, see below. I did ask if I could refund the renter directly a few weeks ago which they basically sent a canned answer that the renter will be getting a travel voucher. I also asked if I could re-rent but they said that they are not doing summer rentals at this time, for obvious reasons, but this does not help me because my points will expire over the summer. So my only option is to take my chance not doing anything (which personally does not feel right) or just return the money and move on.

" We are asking if you would be willing to return the 70% of funds for the XYZ reservation. The funds that are returned will go towards a Travel Credit for the family. This Travel Credit will be in the total amount that the XXX Family paid for their reservation including our commission.

If refunding the money is not feasible, would you be willing to re-rent your returned points? By re-renting your returned points the funds from the new guest will go towards the Travel Credit.

We understand that this is a big request and a situation that we have never encountered. We are hoping that we can all work together to find a viable solution."

Edited to remove name.

 

[vnovabri]

Re-reading it, they do make it sound like they need the money returned to offer the renter the voucher, but I assume that is just poor language and not accurate to the situation. However, if it is accurate then I guess at least returning the money provides something to the renter that I would not otherwise be able to provide.

 

[cmrdgrs]

I am not directly affected by this mess, yet. I am an owner and made a booking for Davids for October, hopefully all will be back to normal by then.
One thing I'm not sure of. I thought our DVC contract as owners said we can't take money in exchange for a reservation for someone else. We can gift our points or bank and borrow them. Am I wrong? I've been an owner for 27 years so its been awhile since I read my contract. I only started renting through David's a few years ago and have had a great experience doing that.
People are complaining about Davids lifestyle, yachts, trips, etc. We dont know his back story but why do we begrudge him the good life? I'm sure lots of companies have gone under and the owner has come out of it untouched and his lifestyle goes on, why is this any different?

I don't personally begrudge anyone who has a good business idea and makes money and/or lives an extravagant lifestyle.

As an owner who rents their points privately, I do begrudge being chastised by David over the years, hearing him tout over and over again that he offers "safety." He offers what owners can't. He's never had a person lose money who has used his services, yadda-yadda-yadda-yadda. Really Mr. Broker? Time to put your money where your mouth is IMO. Oh, but you can't do that because you spent all the money on... yourself? And now you want owners and renters to bail you out on crappy terms?

I begrudge listening to his rhetoric over the years and now he refuses to help owners and renters salvage a bad situation by allowing people to contact one another. Instead he is a bottleneck to the solution and IMO has everyone held hostage under his terms on a product that he doesn't even have any ownership in or money invested in. Owners can't cancel and renters are being forced to accept ridiculous terms of new vouchers.

In the end, based on what I've read and my personal contact with multiple owners, more private owners have made renters "whole" -- brokers are not making anyone "whole" -- not by a long shot.

 

[cmrdgrs]

Re-reading it, they do make it sound like they need the money returned to offer the renter the voucher, but I assume that is just poor language and not accurate to the situation. However, if it is accurate then I guess at least returning the money provides something to the renter that I would not otherwise be able to provide.

How about providing the money back to the renter? That credit may never be able to be used by the family that booked the original travel.