Davids DVC: Rental reimbursement or rescheduling?

[karen4546]

Just checked my days on David's calculator that shows I have to pay $300 more for the same week next year. So, if there is closure next year, I could be paying $300 more in addition to what I have paid and lose it all because of the new contract stating that no refunds. Wow!!!

I figured they would have to raise price/pt. to make u[ for the vouchers they issued. I mean someone has to make up the deficit. In the future, David's could factor in the cost of cancel for any reason insurance (that has NO EXCLUSIONS) to cover their interests. I mean CYOA- right?

 

[cmrdgrs]

I figured they would have to raise price/pt. to make u[ for the vouchers they issued. I mean someone has to make up the deficit. In the future, David's could factor in the cost of cancel for any reason insurance (that has NO EXCLUSIONS) to cover their interests. I mean CYOA- right?

May not be a raise in price -- but, the "season" of travel is probably different -- DVC did make some changes to the 2021 point calendars, maybe that resort was impacted by the changes.

 

[cvjw]

Is there anyway to find out if your reservation was cancelled by Disney or the owner? If I called DVC would they know or would it just say cancelled.

If you can still see your reservation in your my Disney experience account, it hasn’t been canceled. When it disappears from there, it has been cancelled.

DVC will only speak with owners.

 

[cherylmc]

I can't wait for the Netflix documentary series on David's Vacation Club in 2023.

I'm betting on a CNBC episode of "American Greed"

 

[Friendlyadvice2]

I can't wait for the Netflix documentary series on David's Vacation Club in 2023.

I'm betting on a CNBC episode of "American Greed"

Could be, but I think I'm going to go with:

"Davids' Vacation Club, hmmm, I've never heard of them; must just be some old defunct company!"

 

[cmrdgrs]

Just checked my days on David's calculator that shows I have to pay $300 more for the same week next year. So, if there is closure next year, I could be paying $300 more in addition to what I have paid and lose it all because of the new contract stating that no refunds. Wow!!!

This is the reason the voucher is such a bad option. I only get one rebook? WTH? It's the only way he can pay his "supply chain" because his new contract will state that owners get paid no matter what and renters take full risk, even when it's beyond their control.

 

[Sandisw]

Just checked my days on David's calculator that shows I have to pay $300 more for the same week next year. So, if there is closure next year, I could be paying $300 more in addition to what I have paid and lose it all because of the new contract stating that no refunds. Wow!!!

One reason it could be more is because the DVC point charts had some changes in 2021 which raised the number of points needed for certain rooms,..while others went down,

 

[McCrae]

Some recent info that I would rather not disclose suggests that very few owners with canceled reservations are returning the 70%. On the other hand, if renters are successful with their chargebacks, every day that Disney continues to cancel reservations reduces David's chances to remain in business - so you essentially hope for David to go out of business. Can a mechanism be found by which everyone involved (owners, renters, David) shares in the loss?

I think its too late. David’s should have asked all renters if they are willing to be rebooked and ask all owners if they would help rebook their renters. I think a lot more people would have accepted this,

 

[cmrdgrs]

Some recent info that I would rather not disclose suggests that very few owners with canceled reservations are returning the 70%. On the other hand, if renters are successful with their chargebacks, every day that Disney continues to cancel reservations reduces David's chances to remain in business - so you essentially hope for David to go out of business. Can a mechanism be found by which everyone involved (owners, renters, David) shares in the loss?

I'd guess in a lot of cases the money is already spent. Just like David spent his profits. His voucher just added fuel to the fire and enraged owners even more. You can't ask for the money back and then not refund the renter too. That really stoked ire, and I can't say I blame owners. I'd be angry too.

I think its too late. David’s should have asked all renters if they are willing to be rebooked and ask all owners if they would help rebook their renters. I think a lot more people would have accepted this,

IMO, David needed to be willing to do what RedWeek did -- put owners and renters in touch with one another (if the owners were willing). By trying to control all correspondence, he is just a bottleneck to finding a solution, and helping everyone salvage the situation.

So, either this is a software issue that can't be turned around, or an unwillingness, or both. An unprecedented event calls for an unprecedented solution paired with some humbleness would be nice too.

 

[disneypharm]

One reason it could be more is because the DVC point charts had some changes in 2021 which raised the number of points needed for certain rooms,..while others went down,

Yes, I understand, but my point was paying more and be in the same situation later with a new contract with no way to give a refund. Why would I want to put myself in the same situation again.

 

[disneypharm]

IMO, David needed to be willing to do what RedWeek did -- put owners and renters in touch with one another (if the owners were willing). By trying to control all correspondence, he is just a bottleneck to finding a solution, and helping everyone salvage the situation.

Someone mentioned earlier that the reason he didn't do that is to prevent people to find out that they can make their own deals without a broker in the future.

 

[cmrdgrs]

Yes, I understand, but my point was paying more and be in the same situation later with a new contract with no way to give a refund. Why would I want to put myself in the same situation again.

Oh, I totally agree. I posted the same information as Sandisw -- that the increase could be related to the chart changes. Our point is that the increase isn't due to David raising his price.

If I were a renter, hard as it may be, I'd probably walk away if a Credit Card dispute didn't refund me, and then I would never rent again and be sure to tell everyone I know never to rent points. EVER!

 

[cmrdgrs]

Someone mentioned earlier that the reason he didn't do that is to prevent people to find out that they can make their own deals without a broker in the future.

That may be. I think it's too damaging given the circumstances, but he's the multimillionaire, not me, so I'm sure he has his reasons for doing what he is doing and feels confident in his decisions.

 

[Grumpy by Birth]

I can't wait for the Netflix documentary series on David's Vacation Club in 2023.

"DVC King" ?????

 

[mustinjourney]

I would think frustration only occurs when the contracted reservation is canceled by Disney. An owner proactively canceling the reservation in anticipation of a Disney closure would be in breach and, according to the contract terms, liable not just for the 70% downpayment but also all other costs incurred and claimed by the renter (park tickets, dining reservation, airfare, lost wages - the sky is the limit). There is no good reason why any owner would expose themselves to uncapped liability, just to preserve 30% of the points' value (assuming the 70% downpayment is not refunded to David).

why do you think they would be on the hook for all those extra things?

 

[Krandor]

Some recent info that I would rather not disclose suggests that very few owners with canceled reservations are returning the 70%. On the other hand, if renters are successful with their chargebacks, every day that Disney continues to cancel reservations reduces David's chances to remain in business - so you essentially hope for David to go out of business. Can a mechanism be found by which everyone involved (owners, renters, David) shares in the loss?

But David in none of this is volunteering to share in the loss. He's taking losses but only due to it being forced on him. In his mind, the owner should return everything, he keeps his, and the renter gets a crappy voucher that he is hoping can't/doesn't get used so he keeps it all.

 

[cmrdgrs]

But David in none of this is volunteering to share in the loss. He's taking losses but only due to it being forced on him. In his mind, the owner should return everything, he keeps his, and the renter gets a crappy voucher that he is hoping can't/doesn't get used so he keeps it all.

Perfect summary. AND even if owners and renters could work together and work out a deal, David will not allow it.

 

[Dracula]

why do you think they would be on the hook for all those extra things?

Because my intermediary agreement with David says:
7. The DVC Owner further agrees with the Intermediary to make full restitution to the Intermediary and a guest with an active reservation for any and all costs related to a cancellation of that reservation caused by or relating to the failure of the DVC Owner to honour the reservation or otherwise not comply with any obligation or responsibility of the DVC Owner under this agreement including, without limitation, any legal fees, costs and expenses associated with the collection of said costs.
8. The DVC Owner hereby agrees to indemnify Intermediary from and in respect of all losses, costs, damages and claims suffered or incurred by Intermediary as a result of the DVC Owner failing to fulfill any responsibility or comply with any obligation of DVC Owner hereunder.

David's obligations include:
4.f. Paying the DVC Owner for rented points used to secure reservations, at the price agreed with Intermediary, payable 70% after the reservation is made and 100% of the funds for the reservation have been collected by Intermediary from the guest, and the balance at the time of check-in.

 

[banzai75]

I got my voucher email today, did not respond. They have been notified about my chargeback from CC a few days ago. Took Citi nearly a month to contact them and they have until June 14 to respond. Boa biz cc sent forms weeks ago. Has anyone actually accepted the voucher??

Chase was pretty quick in notifying them. Only a couple days.

their offer has since been rescinded


I wanted to follow up with you today as our system generated a Travel Credit email to you a few days ago regarding your stay in April. As you have issued a dispute today on the funds for your reservation, the reservation cannot be worked with until the dispute is resolved. As such, the Travel Credit offer for this reservation has been put on pause.

Should your dispute be decided in our favor, we will work to re-issue you the Travel Credit at that time.

 

[Dracula]

Chase was pretty quick in notifying them. Only a couple days.

their offer has since been rescinded


I wanted to follow up with you today as our system generated a Travel Credit email to you a few days ago regarding your stay in April. As you have issued a dispute today on the funds for your reservation, the reservation cannot be worked with until the dispute is resolved. As such, the Travel Credit offer for this reservation has been put on pause.

Should your dispute be decided in our favor, we will work to re-issue you the Travel Credit at that time.

This is good to know - so filing for a chargeback does not jeopardize the chance of getting a voucher. This makes the chargeback route a no brainer... RIP David