We ended up with points we could not use after a resale purchase, so we decided to rent them. I decided to rent thru David's because I liked the "no refunds". I was nervous that if I rented them out myself and someone who didn't understand the rules on
DVC points asked to reschedule or cancel a reservation (which I would have no problem doing if it was possible) and I couldn't help them because of point expiration or availability issues I would feel so bad. I would have a hard time not helping someone but I would also not want to be screwed either. I felt using David's shielded me from that! I thought I would be able to just imagine the wonderful vacation I helped the happy renter have and not worry about it because if a problem had come up for the renter I never would have known about it.
Then this happened! What a crazy situation!
One of our rentals is caught up in this whole mess (it was for March 15th - 17th, I did reschedule them even though I didn't have to since the resort was open but since DVC helped me out by putting my points back into the 2020 UY - I was able to help them out). Thankfully the other one was completed in January. I hope the resort is open for the new dates because I would like to be done with this process! I definitely learned that if I ever find us in the position with points we can't use again and we decide to rent them I will do it myself. I learned that just because I don't have to worry about something doesn't mean I won't. I obviously still felt responsible for the renter being happy. It would have been much easier for me to have been in direct contact with the renter in this circumstance. I don't like the way David's is handling the situation and I worry that if they can't go during the rescheduled time David's is going to request I re-rent to someone else and my original renter will end up with a travel voucher and that would make me sad.
I find this whole thing stressful...and I am not out any money.
Good luck everyone and stay safe!