Davids DVC: Rental reimbursement or rescheduling?

[Amymouse13]

Exactly how I feel, If you are going to return funds, sending an email to the renter saying you canceled, entitles them to cash back,

I also do not like that he has decide to change, as you say, basically all terms that work in his favor, even when it could be to the detriment of that particular owner and renter,

It's cool, I didn't agree to him changing the contract. I'll be sure to supply that to credit card folks when they ask (if).

 

[Grnl706]

How are people finding the contact information for the renter or owner?

I'm a renter and I would love to reach out to the owner just to find out the status of their points or to have a way to let them know I would like to work with them. I don't trust David's or want to wait for them for my June reservation. I know I need to reschedule, I know my dates, I just want to be done. If they can't re-schedule, I would want to try to work something out so we both don't completely lose out. This voucher just does not make sense to me.

If I rent points again, I think I'd much rather work directly with someone. This has been a lot of stress for us, sorry for the mini rant!

 

[DGsAtBLT]

How are people finding the contact information for the renter or owner?

I'm a renter and I would love to reach out to the owner just to find out the status of their points or to have a way to let them know I would like to work with them. I don't trust David's or want to wait for them for my June reservation. I know I need to reschedule, I know my dates, I just want to be done. If they can't re-schedule, I would want to try to work something out so we both don't completely lose out. This voucher just does not make sense to me.

If I rent points again, I think I'd much rather work directly with someone. This has been a lot of stress for us, sorry for the mini rant!

As a renter all we have is the name, and it’s found in the contract you would have been sent upon booking. Only helpful if your owners name is not super common and they are easily found online (like on Facebook).

The owner has all your contact info.

 

[Sammie]

I agree and I think renters who have a contract with Davids should be expressing to them that they are hearing owners want to help and that he is preventing it,

As I have said, I have an August renter and if things are still an issue then, I will work directly with them, regardless of what is request of me at this point

Some renters have expressed that on Facebook, that some owners want to refund to the renter and he is deleting those comments. Most comments that are being left are ones praising them for the voucher option.

 

[Yinn]

How are people finding the contact information for the renter or owner?

I'm a renter and I would love to reach out to the owner just to find out the status of their points or to have a way to let them know I would like to work with them. I don't trust David's or want to wait for them for my June reservation. I know I need to reschedule, I know my dates, I just want to be done. If they can't re-schedule, I would want to try to work something out so we both don't completely lose out. This voucher just does not make sense to me.

If I rent points again, I think I'd much rather work directly with someone. This has been a lot of stress for us, sorry for the mini rant!

Mine found me on the “Rental Agreement” email. It was sent to the both of us and had my email address on it.

My updates:
- I contacted Davids to check if my renters reached out. They said nope sit tight.
- Renters contacted me, told me they sent an email to Davids but haven’t heard back. Asked if they could move the date.
- I informed them, I hadn’t been contacted to rebook and told them I’d be happy to.
- I contacted Davids and offered to rebook or refund my renter if it didn’t work for my UY. They told me to sit tight because they’re working it out with my renter.
- I forwarded the email to my renter, they called BS. They haven’t been contacted.
- I contacted Davids again asking to just cancel and refund. Was told to sit tight....

 

[Amymouse13]

Mine found me on the “Rental Agreement” email. It was sent to the both of us and had my email address on it.

My updates:
- I contacted Davids to check if my renters reached out. They said nope sit tight.
- Renters contacted me, told me they sent an email to Davids but haven’t heard back. Asked if they could move the date.
- I informed them, I hadn’t been contacted to rebook and told them I’d be happy to.
- I contacted Davids and offered to rebook or refund my renter if it didn’t work for my UY. They told me to sit tight because they’re working it out with my renter.
- I forwarded the email to my renter, they called BS. They haven’t been contacted.
- I contacted Davids again asking to just cancel and refund. Was told to sit tight....

Tell me lies tell me sweet little lies...

 

[skatalite]

I've been trying to make sense of everything that's going on as of right now but I'm worried what we know now will change in the future.

We have a 9-night OKW stay booked through David's for late November/early December so we're not feeling the pressure to try to find an alternate option just yet, but my parents are elderly and have pre-existing conditions that are causing them to wonder if we should try to reschedule it for 2021. Hopefully they're happy sitting tight for a few more months to see where the world is at at that time.

 

[Grnl706]

Mine found me on the “Rental Agreement” email. It was sent to the both of us and had my email address on it.

My updates:
- I contacted Davids to check if my renters reached out. They said nope sit tight.
- Renters contacted me, told me they sent an email to Davids but haven’t heard back. Asked if they could move the date.
- I informed them, I hadn’t been contacted to rebook and told them I’d be happy to.
- I contacted Davids and offered to rebook or refund my renter if it didn’t work for my UY. They told me to sit tight because they’re working it out with my renter.
- I forwarded the email to my renter, they called BS. They haven’t been contacted.
- I contacted Davids again asking to just cancel and refund. Was told to sit tight....

It looks like the person that did my reservation either blind Cc'd the owner or didn't include them for mine Worth a shot though, thank you for that. I didn't think to even look.

 

[Grnl706]

As a renter all we have is the name, and it’s found in the contract you would have been sent upon booking. Only helpful if your owners name is not super common and they are easily found online (like on Facebook).

The owner has all your contact info.

Just did a quick search. Someone came up but I have no idea if it is actually the owner or not. I honestly am to the point of just sending a Facebook message and apologizing for being intrusive and see if they are indeed the owner or not.

 

[Marionnette]

Just did a quick search. Someone came up but I have no idea if it is actually the owner or not. I honestly am to the point of just sending a Facebook message and apologizing for being intrusive and see if they are indeed the owner or not.

If they own at one of the WDW resorts, the deed should have been recorded on the Orange County comptroller’s website. The deed may have the owner’s physical address included on their deed. If it matches up with their FB profile, you may have a match.

 

[Galun]

If they own at one of the WDW resorts, the deed should have been recorded on the Orange County comptroller’s website. The deed may have the owner’s physical address included on their deed. If it matches up with their FB profile, you may have a match.

Put the owner‘s name into the grantee search box. If it’s a direct you should find one record, if it’s a resale you should find two. One has disney vacation management as grantor - that’s either the actual deed, or waiving right of first refusal of a resale. The other will have people’s name(s) as grantor - that’s the actual deed of a resale.

The deed should have the address of the owner when they bought. Check that against their Facebook profile, or just google name and address. You can likely find an email.

If you are a renter, be upfront with how you found their contact - tell them you looked up the deed and put it together. I’d think most owners will understand and willing to help if they can. But also realize that some owners bought a long time ago, stopped going when their kids grow up or whatever, and rented out points to pay their maintenance fees. They may have their own issues as well.

As owners we are all aware of what’s happening. At the very least, I think the owner can help you search for availability / possible rebook dates, since you can’t do it as a renter. If both parties can work out a deal and notify David’s, it looks like they will step out as an intermediary and pay out the 30% to the owner. Then it’s a win win win situation - renter rebooked, owner gets 30%, David’s keeps commission. If the owner tells you the points are close to expiration, then you as a renter should just proceed with a chargeback.

https://www.occompt.com/services/records-search/

 

[ziravan]

Just did a quick search. Someone came up but I have no idea if it is actually the owner or not. I honestly am to the point of just sending a Facebook message and apologizing for being intrusive and see if they are indeed the owner or not.

Run the owner’s name through Orange County Comptroller and see if you can use that info to figure out your owners hometown from the deed:

https://www.occompt.com/services/records-search/

 

[Grnl706]

Put the owner‘s name into the grantee search box. If it’s a direct you should find one record, if it’s a resale you should find two. One has disney vacation management as grantor - that’s either the actual deed, or waiving right of first refusal of a resale. The other will have people’s name(s) as grantor - that’s the actual deed.

The deed should have the address of the owner when they bought. Check that against their Facebook profile, or just google name and address. You can likely find an email.

If you are a remeter, be upfront with how you found their contact - tell them you looked up the deed and put it together. I’d think most owners will understand and willing to help if they can. But also realize that some owners bought a long time ago, stopped going when their kids grow up or whatever, and rented out points to pay their maintenance fees. They may have their own issues as well.

https://www.occompt.com/services/records-search/

I cannot thank you all enough for this tip. I need a bit of help understanding, if you don't mind.

Found the owner, and if I am reading this right, someone ELSE is the Grantor as of last July (2 weeks before my rental agreement) and the owner on my reservation is the Grantee. If I'm understanding this right, I think they sold some of their points? Do have even more to worry about?

Also, my owner is in Canada, I'm struggling to find anything.

 

[Galun]

I cannot thank you all enough for this tip. I need a bit of help understanding, if you don't mind.

Found the owner, and if I am reading this right, someone ELSE is the Grantor as of last July (2 weeks before my rental agreement) and the owner on my reservation is the Grantee. If I'm understanding this right, I think they sold some of their points? Do have even more to worry about?

Also, my owner is in Canada, I'm struggling to find anything.

The owner is the grantee. They bought the contract on a resale from the grantor last July. You do not have to worry about the grantor.

you should see another record with Disney vacation management as the grantor, and both the owner and the seller as the grantee. That’s Disney waiving their right of first refusal to both parties.

Even if you can’t find a Facebook profile or email, I guess worse case you can write a letter, and it may get forwarded even if they have moved. Good luck.

 

[poofyo101]

Kind of funny that all this time I was sure that if we rented it had to be through a reputable broker to lessen the risk, and in this scenario it seems like the private renters are for the most part better off.

I have been saying this. Better to find a reputable person to rent from. Way easier to change stuff and be accommodating. The ease of communication is probably the most important factor

 

[CarolynFH]

Mine found me on the “Rental Agreement” email. It was sent to the both of us and had my email address on it.

My updates:
- I contacted Davids to check if my renters reached out. They said nope sit tight.
- Renters contacted me, told me they sent an email to Davids but haven’t heard back. Asked if they could move the date.
- I informed them, I hadn’t been contacted to rebook and told them I’d be happy to.
- I contacted Davids and offered to rebook or refund my renter if it didn’t work for my UY. They told me to sit tight because they’re working it out with my renter.
- I forwarded the email to my renter, they called BS. They haven’t been contacted.
- I contacted Davids again asking to just cancel and refund. Was told to sit tight....

Ha! If I were you, and of course I’m not, I’d rebook the renter and then notify David’s. Per an earlier post (that I’m too lazy to find right now) David will require the renter to agree and will then pay you the missing 30%.

ETA - Found it!
https://www.disboards.com/threads/d...rsement-or-rescheduling.3796922/post-61744203

 

[lovethesun12]

Interesting. First I saw of this..I might have considered renting direct if I knew about it. Anyway, I looked up my owner hoping I might figure out if the use year meant I would have a better chance of changing dates....They have 15 deeds. Living my dream life =)

 

[Marionnette]

Mine found me on the “Rental Agreement” email. It was sent to the both of us and had my email address on it.

My updates:
- I contacted Davids to check if my renters reached out. They said nope sit tight.
- Renters contacted me, told me they sent an email to Davids but haven’t heard back. Asked if they could move the date.
- I informed them, I hadn’t been contacted to rebook and told them I’d be happy to.
- I contacted Davids and offered to rebook or refund my renter if it didn’t work for my UY. They told me to sit tight because they’re working it out with my renter.
- I forwarded the email to my renter, they called BS. They haven’t been contacted.
- I contacted Davids again asking to just cancel and refund. Was told to sit tight....

I honestly don’t understand why David’s is so against owners contacting the renters and ironing out an arrangement that works for both parties. The owners get their points used. The renter gets to reschedule their trip with no negative repercussions and David’s gets to keep their commission with no fear of charge backs or the hassle of issuing another voucher which just complicates accounting. Unless...David’s doesn’t want to pay the balanced owed to the owners so that they can improve their cash flow. This just reaffirms my belief that David’s has no interest in doing what is right by the owners or the renters. David’s is only interested in doing what benefits David’s.

Sorry. But as a small business owner I know the value of making my clients happy, sometimes at the expense of my balance sheet. Because above all else, I know that a happy client will tell 5 people what a wonderful business you run but an unhappy client is going to tell the whole internet what a ******** you are.

 

[StitchesGr8Fan]

We haven’t been impacted by this, but have used David’s in the past on both sides of the fence. I don’t think we will ever use them again after this. Not because I think we are at risk of another extended closure. Simply out of principle. And I think enough people feel the same way that it may put a huge dent in the business, of not ultimately close it all together. I feel bad for the people that work there who aren’t the decision makers.

 

[Amymouse13]

I cannot thank you all enough for this tip. I need a bit of help understanding, if you don't mind.

Found the owner, and if I am reading this right, someone ELSE is the Grantor as of last July (2 weeks before my rental agreement) and the owner on my reservation is the Grantee. If I'm understanding this right, I think they sold some of their points? Do have even more to worry about?

Also, my owner is in Canada, I'm struggling to find anything.

Very cool I found one of my owners, the other's address is some timeshare LLC thing. His name is way too common so shrugs.