DAK what happens if you have dinner dining res and FP+ but parks reaches capacity?

[Ametista]

Hopefully this won't happen but I am assuming they would let us in, right? We don't plan on showing up at the park until 4pm.

 

[Betty Rohrer]

depends on level of closure. most levels that would get you in but not the last or highest level

 

[Ametista]

depends on level of closure. most levels that would get you in but not the last or highest level

So what if it's a res for a character meal with no cancellation within 24 hours? I am assuming they would cancel it for you.

 

[Lavitz]

As long as it's not a phase 4 closure you're fine.

http://www.wdwmagic.com/park-closing-phases.htm

Also as far as I know, you'll still be charged the cancellation fee normally. You can try and have it waived by calling but you'd need to get an exemption.

 

[Betty Rohrer]

So what if it's a res for a character meal with no cancellation within 24 hours? I am assuming they would cancel it for you.

as poster below said you will still be charged the no show fee unless manger waives and that is not for sure

 

[Ametista]

As long as it's not a phase 4 closure you're fine.

http://www.wdwmagic.com/park-closing-phases.htm

Also as far as I know, you'll still be charged the cancellation fee normally. You can try and have it waived by calling but you'd need to get an exemption.

Wow. So many levels of closure! We should be fine I think. Thanks!

 

[SteveMouse]

What day are you planning for? DAK rarely goes to capacity.

 

[Lavitz]

Ya you should be good. MK only gets to a phase 4 a couple of times per year, and I think AK only once a year if that (article I read this on isn't dated so not sure how current it is).

 

[soniam]

Ya you should be good. MK only gets to a phase 4 a couple of times per year, and I think AK only once a year if that (article I read this on isn't dated so not sure how current it is).

I don't even think MK got to phase 4 last year. I don't know if it has even got past phase 1 in the last few years.

 

[Ametista]

What day are you planning for? DAK rarely goes to capacity.

"Does anybody know", not Disney's Animal Kingdom

Sorry, should have realized where I was!

 

[CAS239]

I don't even think MK got to phase 4 last year. I don't know if it has even got past phase 1 in the last few years.

It's definitely reached a couple phases this last New Years and July 4th, but very rare to hit full on phase 4 closure.

 

[DavidNYC]

Has anyone actually posted a story about a time they were charged a no-show fee due to not being able to enter due to park capacity? Yes - per the rules the computer will probably automatically charge the fee when you don't check in. I have yet to see a story of someone who said they were charged a fee in that situation (which arises so rarely) and Disney either not waiving it or the credit card company not reversing it.

 

[Robo]

In short,
I don't think you have anything to worry about, for a number of reasons.

 

[kaytieeldr]

Has anyone actually posted a story about a time they were charged a no-show fee due to not being able to enter due to park capacity? Yes - per the rules the computer will probably automatically charge the fee when you don't check in. I have yet to see a story of someone who said they were charged a fee in that situation (which arises so rarely) and Disney either not waiving it or the credit card company not reversing it.

NOT sure anyone would post such a report, given that both the existence and conditions of the no-show fee are provided to guests reserving ADRs. I'm curious why someone might be expected to share standard operating results?

 

[zaccaglin]

If they do get to level four they've given out QSR vouchersin the past. They include a free meal, drink and desert at another park QSR for everyone in your party.

 

[Lesverts]

I'm weird and love crowds/being part of a group. Would love to experience a Phase 4 closure. I can just imagine being backstage and coordinating everything and the madness it must be.

 

[Robo]

NOT sure anyone would post such a report...

It would be the first time someone has NOT reported something... anything... EVERYTHING!



Heck, the post would probably be titled:
"Official" I was Blocked at the DAK Gates But Had to Pay an ADR Fee Thread

 

[DavidNYC]

NOT sure anyone would post such a report, given that both the existence and conditions of the no-show fee are provided to guests reserving ADRs. I'm curious why someone might be expected to share standard operating results?

Because it is not "standard operating results" until you actually have evidence that it is being enforced that way. It also goes against almost every tenet of customer service which Disney usually cares about. There is a HUGE factual difference between voluntarily not showing up for a reservation and being stopped at the gate when trying to get to your reservation. (And don't give me - you should have been to the park at 8am for your 7pm reservation. You can blame whoever you want - I'm talking about what intelligent people running the system will do - not what they're permitted to do)

The fee in that situation serves absolutely no purpose and provides Disney with almost no financial or other benefit. The purpose was to eliminate people hogging reservations they didn't intend to keep (or just didn't care and figure they'd decide when they're there) leading to a significant no-show rate. First, there will be a miniscule number of people affected by this since you're talking about only a few days during the year this could even happen and a smaller number of people potentially affected by people who have reservations, got turned away. If it does happen, that means it's also a day that the parks are so absolutely packed the restaurants are either already over capacity or won't have any issue filling those few reservations with people in the parks.

I have heard Disney waiving the fee without a moment's pause for people who had 1st night reservations and who's flights were delayed. I'd be shocked if they didn't waive the fee upon request when someone was shut out of a park. You've already got a guest who's probably very upset they've lost a reservation they were looking forward to, can't get into the park they want, and now you're telling me you think they should now charge them a fee for being shut out of the park? Let's get serious. That would be all over the forums if that actually happened to someone. Frankly, I'd be surprised if Disney didn't find a way to have the computer not even charge a fee for reservations occurring during a time when the park is in a stage of closure.

So - yes - the rules allow a fee to be charged. It's possible the computer will automatically charge it. We have no evidence as to whether Disney would enforce it in that exceptionally rare situation but logic suggests you'd be able to get out of it either through Disney or your credit card company (and if a credit card company were willing to reverse the charge - there's almost no chance Disney wouldn't do it themselves first to save them the time of having to deal with the dispute).

 

[kaytieeldr]

It would be the first time someone has NOT reported something... anything... EVERYTHING!



Heck, the post would probably be titled:
"Official" I was Blocked at the DAK Gates But Had to Pay an ADR Fee Thread

We could start that thread on the Restaurants Forum...

Because it is not "standard operating results" until you actually have evidence that it is being enforced that way. It also goes against almost every tenet of customer service which Disney usually cares about. There is a HUGE factual difference between voluntarily not showing up for a reservation and being stopped at the gate when trying to get to your reservation. (And don't give me - you should have been to the park at 8am for your 7pm reservation. You can blame whoever you want - I'm talking about what intelligent people running the system will do - not what they're permitted to do)

It's the policy and should be expected to be enforced. Disney does provide great customer service, but if a park gets to a Stage Four closure, they're not going to make guests leave so that other guests who didn't plan ahead can make their ADRs

 

[MakiraMarlena]

Phase 4 closure, you don't get in, and you're a no-show for your reservation. You would need to call and ask for the no-show fee to be waived. No guarantee they will waive it. Phase 4 is rare.