Current AMEX White Glove

[Otisp]

There are a number of reports floating on the boards of AMEX White Glove upgrades going around. Most seem to involve paying an extra $59 or $120 for various bennies, including $250 shipboard credit. Past deals have required:

1) Full payment on AMEX
2) At least a cat. 7.

If you've recently received a White Glove upgrade, please let us know what your ressies are for and who you had to talk to to get the upgrade.

Thanks!!!!

 

[Coach]

Dear Otisp,
Check out the link below. My TA told me about the AMEX White Glove upgrade. It cost me $149.00 for a family of four. We're going on the 7 day land/sea October 13 of this year. Staying in a CAT. 3 room. It seems like a good deal. The ship board credit alone is worth it.


http://travel.americanexpress.com/t...&cat=4&lmt=1&page=5&bcr=cat&sort=0&tpid=11304

Good luck,
Coach

P.S. The seven day cruise will give you a $350.00 ship board credit.

 

[MrsG]

DH and I booked a 7 day Western and paid completely with AMEX through DCL. I read on a message board that for additional money we could get a shipboard credit, etc. I called DCL and for $57 (billed on our AMEX of course) we will get:
A letter with a request for resv. at Palos for a day of our choice
Collector Pin
$250 shipboard credit
beach bag
8X10 pic at Shutters

PLUS the regular white glove treatment of:
lanyard for pins
10% of non-motor rentals at Castaway Cay
10% off certain merchandise

This is slightly different from the land and sea cruise cited on the above message.

Hope this helps

 

[RIDISNEYLOVERS]

I am sooo confused - what would we get if we have a 7 day land / sea (3 nights at the CR and 4 nights on the Wonder 10/31/02 - 11/07/02) with a cat 5 or 11?

Also, I thought you needed a platinum card to get the $300.00 on-board credit.

Does the Optima Platinum qualify?

Do you get all these things:
$250.00 on-board credit
Beach Bag or chair???
Collector Pins
8X10 picture at Shutters
Advanced ressies at Palo

PLUS white glove treatment while on the land portion

What is the cost? I read it is $54, $57, $59, $120 ... ???

Can someone please clarify all this info for me - BRAIN OVERLOAD!!!

Also, I booked through a TA - What info do I need to give her and does she call DCL now or when it is paid (09/01/02) (Will that be too late?)

Thanks,
Lisa

 

[chmb1]

Coach:

My TA told me that the AMEX add-on you are talking about is only valid for cat. 4 -7. How did you get it for a Cat. 3?

CMB

 

[rgionet]

I have an Amex Platinum Delta Skymiles card so I received the $300 shipboard credit for $59 on the Sept 14th sailing. To get my discount I called DCL directly and had them apply it.

 

[MCazer]

Ok, I just paid for the remainder of my (7 days Magic) cruise For August 3rd with my Amex card (deposit was also made with my Amex Card). I booked through Dreams and also got the Castaway Credit. Can I still get the White Glove Package and their shipboard credit?

Anyone else doing this, please help me out. Can I call Disney Cruise Line directly and ask for this package?

Help! I want to get everything I can, as this is costing me a fortune... oh , we are booked in a category 6 (guaranteed)

Thanks!

 

[MrsG]

DH and I booked a category 5 through DCL and paid for totally with AMEX. I called DCL and for $57 we got a $250 shipboard plus goodies. When I read here about a $300 for AMEX platinum (which ours was) I called DCL back. They said that DCL is not allowed to ask which type of AMEX you have. They said if I wanted to convert to the $300 shipboard credit AMEX package there would be no additional charge but I would have to transfer the registration to AMEX Platinum Travel.

So I called AMEX Platinum Travel (I didn't know who to believe at this point) and they agreed with what DCL said. I would have to transfer the regis to them and for no additional fee we would get the same package but with $300 shipboard credit instead.

HOWEVER, AMEX said that the cruise rate is different under AMEX and the price will probably go up enough to wipeout the extra $50 we would be saving. She said to take the $250 regular AMEX credit and book through AMEX next time. WHEW!

Hope this answers any questions about this nonsense!

 

[RIDISNEYLOVERS]

Well, I called my TA and she is going to call DCL and have them apply it to our stateroom, however, when she called DCL to get general info about this package she got conflicting info from them regarding the $59. I asked this question before because there were so many discrepancies about how much it is. I am waiting for a resonse from my TA regarding this.

Lisa

 

[KenP]

What happens if you, on board, book the onboard repeat cruiser rate (7day) with $200 castaway club credit (Cat 7) and at that time had the reservation transferred back to AMEX Platinum Travel. Do I get the $300 AMEX platinum credit too?

I hesistate to call AMEX or DCL as I suspect they will be confused too

 

[MCazer]

Just to update you guys. And a big thanks to Donna at Dreams for all my email inquiries.

Just to fill you in... I have a category 6 (guarantee) on the Magic Aug 3rd cruise. We cruised last year, so I got the Castaway Credit ($200) for booking within the 120 days.

I paid in full with my American Express Card last week. However, you can't have both the Amex White Glove and the Castaway stateroom credit. So, weighing the options and lots of emails to verify different things, we decided to take the Amex package and pay $59, and get a $250 stateroom credit, the Amex Pin, the Amex Beach Chair Bag, Photo, and Palo reservation. We cancelled the Castaway credit, but will still receive any Castaway gift that they will be giving, and will also get our invite to the Castaway party (with free drinks). So, for a difference of $9 total, I get alot more stuff.

It was worth it for us. Too bad we can't get all the promos out there! LOL

 

[RIDISNEYLOVERS]

Well, I have more info - DCL is still telling my TA that there is NO CHARGE for this package - she has spoken to more than one cm because sometimes one knows something the other doesn't, anyway, that is the word so far.

Also, I was under the impression that I woul dhave to pay this off now (our pay date is 09/01/02) because DCL only gives out so many packages per sailing. My TA said that this AMEX package does not require us to pay this off beforehand, they just have to add this to our package now so they know how we will be paying for it.

There also still seems to be some discrepancies as to what you are actually going to get. Can someone elaborate on this a bit more for me?? Also, how do you make your Palo reservations before you sail??

Also, what are the benefits of the White Glove Treatment while on land? Do you still get the fanny pack? Also what options do you get with the flex feature?

I hope someone can help and answer these questions.

Thanks for your help.
Lisa

 

[MrsG]

DCL said that the instructions on how to make advance Palos resv would be sent out in a letter requesting what day and time we would like. I didn't get the info yet (we sail 7/6) and am not sure if we call it in ahead of time or what. I'll keep you posted.

 

[KennyK]

Before I call my TA, does anyone know if the Amex white glove program is available on the 4 day Wonder cruises. We sail on October 13th, 2002 and will be payiing the cruise by Amex and was wondering if this program was available for us also. We currently have Disney Club on board credit only.


thanks
KennyK

 

[RIDISNEYLOVERS]

MrsG: Thanks for your info and please keep us posted on what to do to make the advance Palo ressies.

KennyK: I believe it is only for 7 day packages whether it be 7 day land/sea or 7 night cruises. I don't think it applies to 4 night cruises or 3 night cruises - if you are doing land and sea and booked your land/sea package separately then you would get another type of AMEX deal while you are on land - as long as you booked a minimum of 3 nights at certain resorts - check the AMEX website as I do not know how to link yet - sorry.

Lisa

 

[Otisp]

AMEX linkies to Land/Sea: http://travel.americanexpress.com/t...bcid=1&vnd=9&page=1&bcr=vnd&sort=0&tpid=11304

and to 7-day:
http://travel.americanexpress.com/t...bcid=1&vnd=9&page=1&bcr=vnd&sort=0&tpid=11524

 

[vacationqueen]

Has anyone gotten any written documentation of what they would be receiving with this American Express package? We leave Saturday and all of have to offer if my word that my travel agent said I have it!!!

 

[RIDISNEYLOVERS]

Ok - my TA called me today and told me a little bit more of what she found out - The $59 is the package difference from what you currently have to the AMEX package. You basically switch your whole ressie over to AMEX, you still get all the benefits, but with extra's. The AMEX $59 is not an "add-on" package. This is the reason why there were so many different prices.

 

[cumickey]

I am still confused (which is easy to do!! ), but I 'd like to know this:

I have already paid our deposit to Costco using Visa. Can I now call Costco and say I want to change things and pay the deposit with AMEX?. Would this lead to a huge mess?, would I still have my original room number and price quote?. I booked end of april time and our cruise is in sept. My dh thinks it's best to leave it!, but I love the onboard credit!, and all the other goodies!. So if anyone can put my mind at peace!!, appreciate it!

TIA

 

[RIDISNEYLOVERS]

cumickey: I agree - this whole this is very confusing. From what my TA has told me and what we are going to do is have our Discover card (the cc that we paid our depsoit with) credited for the $400.00 deposit ($200.00 per adult).

Then we are going to have the $400.00 deposit applied to our AMEX card.

At that time our TA will have DCL state on our ressies that we want the AMEX land/sea package (the $250.00 ship board credit and all the other benefits).

The difference between the packages (for us) is an additional $59.

When our final payment is due (09/01/02) we will put the balance on our AMEX card.

I am assuming (and maybe I shouldn't) that when we get our documents there will be more information regarding how to go about getting our Palo ressies and the other things such as the pins and beach bag/chair?? You are going to be sailing before me so please let me know the scoop on this if you go with the AMEX package.

This is what we are going to do!! My TA said it will not change our original ressies (stateroom on the ship, early dining, early booking savings, etc...)

If I get more info than this I will post it here.

I hope this info is helpful.

Lisa