The Pepper Market is not an ordinary food court.
The Pepper Market
This is not your typical food court. Rather, there are several hot and cold food stations with individual chefs and servers. You can get breakfast, lunch, dinner and dessert items at The Pepper Market. The following food stations can be found in The Pepper Market: Mexican Kitchen, Wok Kitchen, Soup, Salads, & Sandwiches, Grill Station, Pizza Kitchen, Pasta Kitchen, Children's Kitchen, Beverage Station, and Bakery Counter.
Upon entering the Pepper Market you will be given one meal card/receipt per person. You must keep these cards. DO NOT LOSE your meal card. Once your host seats you they will ask if you need anything to drink and tell you where the beverage station, etc..is. The Pepper Market hosts are NOT waiters. They are there to seat people and make sure their table has cutlery, napkins, etc... They will get drinks if you desire.
What makes this food court/restaurant different is that you go around to the various stations and select food as desired. Once you make a choice the chef at each counter will stamp your card and serve give you your chosen food. Many of the items at the stations are cooked to order. There is flexibility in combining items. This is a great place for someone who only wants a light meal and the rest of their family wants a heavy one. For example: you can grab a side of Spanish rice from the Mexican station and order a steak from the grill station. The combinations are nearly endless. I love the variety and being able to pick and choose at leisure. If I feel like I want another roll in the middle of my meal all I have to do is get up and head to the bakery station with my meal card.
The best thing is you do not pay until you see the cashier after your meal. While you have the card you can get up and retrieve food as often as you want without having to pay first. This is great since other food courts require you to carry money to each cashier every time you want something else. This is a wonderful option for someone that truly wants a casual meal. Alcohol is also available.
Once you have finished dining, collect your menu cards and take them to the cashier. The cashier calculates the total due. There is a ten percent gratuity automatically added to all orders. To me this is well worth the variety, service and flexible meal options. If you are only going in for take out the ten percent will be waived. Just tell the cashier you are only there for take out. Don't forget to tell the cooks you are there for take out so they package your food properly. You can then take the food back to your room or eat at one of the tables outdoors. In the Pepper Market you also receive real cutlery and cloth napkins (Paper ones are available as well) I found the food at the Pepper Market to be of higher quality than your average food court. Portions tend to be larger as well. If you only want to get your mugs refilled ask the host of a refillable mug pass and go to the beverage station. Upon exiting hand the cashier the pass on the way out.
Some people balk at paying a 10% gratuity. Personally the service and options are well worth a ten percent tip. I like that I can talk to the person preparing my food. If I don't want onions on my sandwich I can tell the cook directly instead of having to relay it through a cashier and then hope the chef got the message. No other Disney food court has as much variety. For someone like myself, who gets tired of typical burgers and sandwiches this food court was a blessing. I also found the portions to be larger than that of a typical Disney food court. This is also the only food court where one doesn't have to clean up after themselves. You simply leave your dishes and tray on your table when you exit and a clerk will clear the table. I found this restaurant to be one of the more relaxing ones at Disney. It was a nice change of pace from the endless lines at Theme Park restaurants
CSR. I just got back from there on Friday. It felt so much like a deluxe. My DH even thought we were at a deluxe 
. But he doesn't know nearly as much about Disney as I do 
. I loved the Pepper Market, the food was always tasty 
. The bus service was fine, no problems to report. Our room was great. We were in Cabanas 9b, which is a great location. Short walk to main pool and lobby area. We were really close to the quiet pool, but we like the main pool, since you can refill your mug there. Also the hot tub was huge. This was very nice. I thought it was very romantic as well. My DH and I (we have no kids) just relaxed on a hammock one day and took a nap. This was soooo nice. Hope this helps! 
