Cruise cancelations and refunds

[captrob]

What is the cancelation and refund policy for cruises? I can't find it on the my cruise web site. My cruise isn't until Dec so I was hoping for full refund.

 

[Minnie & Daisy]

It should be listed in the cruise contract. If you don't have it and want to cancel, then you should just call DCL and request a cancellation. I think that you should be able to get a full refund this far in advance of your cruise.

 

[Shanti]

What is the cancelation and refund policy for cruises? I can't find it on the my cruise web site. My cruise isn't until Dec so I was hoping for full refund.

You will get a 100% refund this far out. No worries.

I'm assuming you didn't book concierge, btw. Their refund rules are more restrictive.

 

[Minnie & Daisy]

You will get a 100% refund this far out. No worries.

I'm assuming you didn't book concierge, btw. Their refund rules are more restrictive.

It is my understanding that if you cancel a concierge level suite that you forfeit your deposit.

 

[PrincessShmoo]

What is the cancelation and refund policy for cruises? I can't find it on the my cruise web site. My cruise isn't until Dec so I was hoping for full refund.

From the cruise contract:
CRUISE CANCELLATION FEES:
CATEGORIES WITH RESTRICTIONS: Reservations for Inside, Outside or Verandah Categories with Restrictions are NONREFUNDABLE and NONTRANSFERABLE. A 100% cruise cancellation fee applies from time of payment.

Cruises 1 to 4 Nights Where Embark or Debark is U.S. Port (Excluding Suites and Concierge Staterooms)
Days Prior to Vacation Commencement Date/Fee Amount/Standard Sailings/Holiday Sailings*
74-45 days 89-65 days Deposit per Guest
44-30 days 64-43 days 50% of vacation price per Guest
29-15 days 42-15 days 75% of vacation price per Guest
14 days or less 14 days or less 100% of vacation price per Guest
*Holiday Sailings are sailings that include Christmas Day, New Year's Day, Thanksgiving Day (U.S.) or July 4.

Cruises 5 to 9 nights Nights Where Embark or Debark is U.S. Port (Excluding Suites and Concierge Staterooms)
Days Prior to Vacation Commencement Date/Fee Amount/Standard Sailings/Holiday Sailings*
89-56 days 104-75 days Deposit per Guest
55-30 days 74-43 days 50% of vacation price per Guest
29-15 days 42-15 days 75% of vacation price per Guest
14 days or less 14 days or less 100% of vacation price per Guest
*Holiday Sailings are sailings that include Christmas Day, New Year's Day, Thanksgiving Day (U.S.) or July 4.

Cruises of 10 Nights or More and Cruises Less Than 10 Nights Where Embark and Debark is Non-U.S. Port (Excluding Suites and Concierge Staterooms)
Days Prior to Vacation Commencement Date Fee Amount
119-56 days Deposit per Guest
55-30 days 50% of vacation price per Guest
29-15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
Suite and Concierge Staterooms: All Sailings
Days Prior to Vacation Commencement Date Fee Amount
90 days or more Deposit per Guest
89-56 days 50% of vacation price per Guest
55-30 days 75% of vacation price per Guest
29 days or less 100% of vacation price per Guest

https://disneycruise.disney.go.com/contracts-terms-safety/terms-conditions/united-states/

Deposits for Concierge rooms are non-refundable.

 

[wl1117]

Concierge deposits are non-refundable, but they can be moved to another cruise.