Cruise and Theme Park Operational Updates due to Coronavirus

[Farro]

Thanks again, Farro. I am now on hold with some jazzy music. Wiped the tears off of my keyboard. Much appreciate the phone number!!!!

Let's not thank me just yet! What if they come on and say "oh, you'll have to try a different number..."

 

[Farro]

Did you sign into MDE before loading your cart? I can't get anything to show availability on website?

I am signed in, yes.

 

[Bibbobboo2u]

Let's not thank me just yet! What if they come on and say "oh, you'll have to try a different number..."

I can't....just can't.....totally losing it man - must get it together.......

ETA: now i am almost n orbit on website, too........

 

[Luvears]

Does anyone have a date later than 9/26 in their cart ?

 

[yulilin3]

For online purchases? do you know if room-only will be an option? Thanks!

Idk sorry

 

[Moliphino]

We assume so but there was a post a couple of hours ago where someone said the CM told them Disney had confirmed ME from the airport to the resort, but Disney did not mention the other way around. So the CM is assuming yes but that has not been confirmed.

The Disney Resort Hotels Know Before You Go page has:

Disney’s Magical Express® Service
Complimentary airport transportation via Disney’s Magical Express service will be available for Guests arriving and departing from Orlando International Airport.

 

[Farro]

I'm booked!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[Bibbobboo2u]

Idk sorry

that's ok - I really appreciate all of the help you provide!!!!

 

[Bibbobboo2u]

I'm booked!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

AWESOME!!!!!!!! BY PHONE OR ORLINE?

 

[SierraT]

Check out is working, I’m finally booked. For the love of all that is holy!!!

 

[IceSkatingPrincess]

I did not have to wake up early for a single Disney thing today and it was GLORIOUS.

Thinking of everyone this morning!!! The force is with you!! Seeing that salmon castle will be worth all of this!

 

[MickeyWaffles]

Plexi gets scratched and looks awful pretty quickly, that would be my guess as to why they went with the solid partitions.

Exactly. It will be easier to disinfect the solid partition - very easy for cleaning products to look smeared on plexiglass and also takes longer to make it look nice while cleaning. They can wipe the solid partitions down quickly and frequently without worrying about the cosmetic aspect.

Plexiglass always ends up looking yucky. Kids fingerprints, etc.

 

[Snowysmom]

I have the number Farro gave us on my cell phone and I am on hold with that one. I have the cordless house phone on which I am trying the other numbers once in a while. Luckily I took today off even before all this started. I am a certified lunatic!

 

[Farro]

AWESOME!!!!!!!! BY PHONE OR ORLINE?

Online!!!

 

[alison228]

Packages only today, right? Not stand alone tickets for 2021? We need tickets only so just making sure. Thanks!

omg it's today to book 2021 packages?! i thought it was 6/28!!

 

[Mlchiranky]

Not sure if this has been mentioned but people in other groups are reporting the recording has been updated, saying the phones will not open until 10am to prepare for 2021 package sales

 

[Bibbobboo2u]

I have the number Farro gave us on my cell phone and I am on hold with that one. I have the cordless house phone on which I am trying the other numbers once in a while. Luckily I took today off even before all this started. I am a certified lunatic!

and I am across the hall in that wing with you !!

 

[rteetz]

Does anyone have a date later than 9/26 in their cart ?

You can only book to 9/26 for now.

 

[LSUmiss]

Woohoo! Glitch finally fixed for me for park pass issue. I hadn’t had time to wait on hold for IT so I just kept checking it & it worked today!

 

[jlwise]

I'm booked!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

How did you actually get through? I've been up and calling since 7:00 AM.