Cruise and Theme Park Operational Updates due to Coronavirus

[Randy Miller]

So now I'm picturing waiting in a standby line for FoP for like 3 hours, then waiting for 2 hours for KS, and basically spending the entire day in line for whatever popular attraction I want to go on. Gee, that sounds like a swell WDW trip. I never thought I'd say this: but please bring back FP+!!

Well, lol, you might get AK every day of your trip then you can spread the waiting out!

 

[Bibbobboo2u]

Stop!!!!!

another strategy to encourage cancellations......

 

[iteachlit]

Does anyone else get a giggle out of the fact that Disney tickets are called Magic Your Way when at this time I most certainly feel like none of this magic is my way?

Never fear, Disney is already on the ticket rebranding!

 

[JacknSally]

Did your TA say whether you or the TA is to make the park reservation? Does it matter?

My TA specifically said TAs cannot make park reservations for guests because there are new terms and conditions the guest has to agree to. From my TA's email...

It is the policy of Dreams Unlimited Travel and Walt Disney Travel Company that we will NOT be able to make these park reservations for you. There are some safety terms and conditions that have to be confirmed by the guests and cannot be done by the travel agent.

 

[ryanpatricksmom]

Would it be so bad to be trapped in your resort with your kids at WDW?

It's just my husband and I in our house, and after 3 months of captivity, by 4:30 pm I need wine or I would likely beat him bloody! Being stuck with our kids, any combination of the six of them, would be a disaster!

 

[Anthony Vito]

Does anybody else feel like they need to know where they're staying in order to decide on a plan for choosing their park reservations? We're currently supposed to be at YC/BC. If Stormalong Bay is actually open (8/22-8/29) - I know, highly unlikely - and we stay there or get moved to Riviera, that makes a big difference versus being in, say, the Magic Kingdom resorts. This is especially so for our first and last days, but then that influences choices for other days. Grrrr . . .

 

[MrsSmith07]

Omg Omg, after a short 3 hours call (it’s still going), Disney just upgraded my sons annual pass over the phone FL resident silver to FL resident gold. We have a July trip and before they wouldn’t allow me to upgrade until we were at the parks. She did say they could only upgrade passes that had been paid in full and not on monthly payments. ETA - we were not in our renewal window.

 

[RamblingMad]

Does anybody else feel like they need to know where they're staying in order to decide on a plan for choosing their park reservations? We're currently supposed to be at YC/BC. If Stormalong Bay is actually open (8/22-8/29) - I know, highly unlikely - and we stay there or get moved to Riviera, that makes a big difference versus being in, say, the Magic Kingdom resorts. This is especially so for our first and last days, but then that influences choices for other days. Grrrr . . .

I think, it's going to be a mad dash to get MK and HS with a lot of people left going to EPCOT, which is probably the least kid friendly resort. And if your kids are too young, then UO isn't an option to fill in those gap days when you don't get anything at all.

 

[Bibbobboo2u]

SO.

Just emailed my Dreams Unlimited TA back to confirm we're planning to keep our trip plans, at least at this point, and she emailed me back that since I've confirmed with her, she'll be able to confirm my trip with Disney on Monday. She said I should hear back from her Monday evening with my new resort.

We're booked for POFQ 12/1-12/5 so I was really surprised by this. I didn't expect them to already be moving December reservations, but I guess that confirms they aren't planning to open any non-DVC resorts for the rest of the year? IMO it wouldn't make sense to go ahead and move December reservations if there was a chance the original booked resort might be open by then. But, what really makes sense nowadays?

Also, for everyone wondering about where they'll be sleeping for summer trips, based on this, I would think you'll be finding out this week!

Slightly disappointed - we were really looking forward to POFQ. We were just going to stay at All Star Movies again to save money but decided to splurge on POFQ for this trip. Looks like we should've gone with the cheaper resort after all. Oh, well. No way of knowing that when we booked back in January! Honestly, at this point we'll just be happy if we're even able to go. We can't afford to spend more than the POFQ rate, so we'll be playing DVC roulette instead of making change requests.

I did ask her if they've given TA's any info regarding the PIF window (usually it's 30 days before check-in but right now it's 7 days before)... this may already be known info for everyone else, but she said the 7-day PIF date applies to reservations through 9/30/20 right now, but that doesn't mean it won't be extended.

Thanks for the info. We are booked there as well and actually overlap your stay on some dates! We love POFQ!!! We have tried different resorts covering each level, but we always end up back at POFQ for the next trip after we have strayed! I am so disappointed that it looks like we won't be there this year. Oh well, the adventure continues. See you wherever they move us!!!!

 

[LSUmiss]

CM chat response regarding if not getting the email matters.

 

[Anthony Vito]

Did I miss this being addressed: APs can reserve their length of stay, up to 14 days. Has it been addressed whether this is up to 14 days for a single stay or if it's cumulative? We have a 7-night in August that I would probably do 8 park days for, plus we have a 7-night in Nov/Dec. I'm already trying to think which day I should not go for a park - and can't decide.

 

[I_love_Cruising]

Did your TA say whether you or the TA is to make the park reservation? Does it matter?

I have do make the park reservations myself.
Disney will take care of removing Hopper and adjust price.
TA will confirm with Disney that I want to keep my reservation an lets me know where I will be moved to.

I have/ had pop in november 2020.

 

[Llama mama]

Does anybody else feel like they need to know where they're staying in order to decide on a plan for choosing their park reservations? We're currently supposed to be at YC/BC. If Stormalong Bay is actually open (8/22-8/29) - I know, highly unlikely - and we stay there or get moved to Riviera, that makes a big difference versus being in, say, the Magic Kingdom resorts. This is especially so for our first and last days, but then that influences choices for other days. Grrrr . . .

Exact same boat . YC 7/31-8/8 . Will decide my parks on my location. But if my location gets moved I would not have chosen those. Not feeling really good about reservations on Monday

 

[Sunnywho]

SO.

Just emailed my Dreams Unlimited TA back to confirm we're planning to keep our trip plans, at least at this point, and she emailed me back that since I've confirmed with her, she'll be able to confirm my trip with Disney on Monday. She said I should hear back from her Monday evening with my new resort.

We're booked for POFQ 12/1-12/5 so I was really surprised by this. I didn't expect them to already be moving December reservations, but I guess that confirms they aren't planning to open any non-DVC resorts for the rest of the year? IMO it wouldn't make sense to go ahead and move December reservations if there was a chance the original booked resort might be open by then. But, what really makes sense nowadays?

Great news! Thanks for sharing! Disney might want to offer certainty to the guests that they have with these moves. Even if more rooms open up, they can then sell those to new guests. All this uncertainty has been unpleasant. I hope I hear by Monday about my December reservation too.

 

[columbusdizfan]

Will park hopper tickets be honored even though we can’t use the hopping feature?

 

[lauraingalls]

It amazes me how many people who have reservations for value resorts are disparaging OKW and SSR as if they are not massive upgrades to what they booked. Disney, if they actually move you, are giving you a room that is far superior, in a resort that actually feels like a resort. As a DVC owner, who had stayed in values, moderate, and deluxes, I speak from experience; you should be excited to stay at SSR or OKW as they are really nice upgrades.

I am totally fine with it. My reservation is for All Star. I really dont care where I go!

 

[I_love_Cruising]

Will park hopper tickets be honored even though we can’t use the hopping feature?

yes

 

[Welsh_Dragon]

CM chat response regarding if not getting the email matters.

Thank you for sharing.

 

[columbusdizfan]

yes

Thank you!

 

[Anthony Vito]

I think, it's going to be a mad dash to get MK and HS with a lot of people left going to EPCOT, which is probably the least kid friendly resort. And if your kids are too young, then UO isn't an option to fill in those gap days when you don't get anything at all.

I think you're right, which is why the resort we're staying at matters. If we're at an Epcot resort, I don't want to book MK for the day we arrive vs. DHS, and vice versa. But I know those are going to go quickly so we need to have a plan and changing might not be an option. We also typically try to choose easy to get to parks for certain days, etc. I'm more and more surprised that they didn't address the resorts (open, people being moved, etc.) prior to this.