Cruise and Theme Park Operational Updates due to Coronavirus

[rteetz]

https://twitter.com/x/status/1274064781272657925

 

[New Mouse]

Disney really needs to stop cheaping out and hire more qualified help the deeper they go with this, the more embarassing it becomes.

 

[FinallyFL]

Monthly payment plan here.

So in ADDITION to the extension for closure, you can either choose to extend 1 extra month, or take refund post-August and cancel the pass.

I guess they think the value of park hopping is worth 1 month's worth of payment? Wooooow.

They seem to be conveniently ignoring the fact that I paid 25% of the ticket up front when opting in to the monthly plan. In addition I purchased an AP in early Nov. that wasn't activated until after Christmas so just stopping the monthly payments doesn't cut it.

 

[Ninjagrrl]

Again, don't shoot the messenger. I guess I should learn two lessons.
1. Never trust anything Disney CMs tell you.
2. Wait for Monday and I may very well be able to ask you that question.

I literally don't trust anything Disney related until I see it on their website.
Fair is fair.
I prefer my crow roasted and stuffed, in case anyone wants to know.

 

[Searc]

I just called to check on my July 11th-18th reservation at POP, and was told I would "probably" have to pay the difference.... So basically no update lol

If that is true and ends up being the case, I would be furious. It wasn't your choice to close the resort where your reservation is, so Disney either needs to make it right by moving you for free or refunding all your money.

 

[SaintsManiac]

From Shannon WDW Prep School:

 

[sara_s]

I’ll take this but maybe just me.

I don't even know what to do. Is it worth keeping the AP if we don't even know if we can get resort reservations?

I don't really mind not knowing which park I'll be going to, but I love hopping to wherever I want, when I want. For restaurants, for a random FP, for a festival. It's just the type of vacation we like to do. That and we always resort hop to check out restaurants/bars, decorations, etc. My AP expires 9/20/20, so the extra month in presumably a busy time of year doesn't make a difference.

Makes me sad. I love being an AP but with this many restrictions that will go well into 2021, I don't know if it's worth throwing the money away, especially on a renewal.

ETA: I'm a FL resident Silver passholder - so yeah there's more flexibility in travel except we prefer to stay onsite and stay in the bubble while we're there, and Disney resort stays aren't last-minute plan friendly when you're not trying to break the bank to stay 2 nights. We go with the Silver pass because we don't care about the photo memory maker or going in dead heat of summer/craziness of Christmas).

 

[andyman8]

Has anyone received the AP previews email? If so, can you post it here, like some our doing with the reservations emails?

 

[chicagoshannon]

No email for me yet. Have both September and December reservations and an AP.

I wonder if we'll get the extra month on our yet to be activated AP. I would hope so since we won't have the hoppig available to use either.

 

[leahgoogle]

I will not freak out because I don’t have an email yet.
I will not freak out because I don’t have an email yet.
I WILL NOT FREAK OUT BECAUSE I DON’T HAVE AN EMAIL YET

I have a Sept 5th package reservation and I have not gotten an e-mail yet either

 

[Bibbobboo2u]

I was told yesterday on the phone I could cancel my AP and apply for a refund. Makes sense they’re giving this an official option now (I think, if I understand correct). I wish there was an announced date to call by, though I imagine it’s just park opening.

Not my ideal choice, but better than the partial refund they were offering (if they calculate it like I should, it’s 3 extra months for me). Goodbye AP, I guess. It was fun being one for 6 days .

From the website:
We will send information in early July with details on how to take action on these options.

 

[marsh0013]

So the AP extension of 30 days says it’ll show up in October. What about those of us who currently with the 117 day extension expire before that? Ours expire August 9 now and we have a trip planned Aug 20-30. DVC so we have points we have to use. Thanks Disney.

 

[Ninjagrrl]

From the website:
We will send information in early July with details on how to take action on these options.

So......
SOON.
Sounds legit.

 

[skeeter31]

The AP month addition is weird timing as well. Waiting until October to add that month to peoples tickets. What about those of us that have passes that expire between the time parks reopen and October? How do we get that extra month?

 

[JPM4]

I just find it nuts that if you have a resort reservation for next May you have to book your parks on Monday. That is just insanity.

 

[DGsAtBLT]

From the website:
We will send information in early July with details on how to take action on these options.

Thank you! Super helpful. Now I get at least a week to be absolutely sure. Maybe they’ll be a vaccine miracle by then

 

[Searc]

Universal is looking better and better.

 

[JPM4]

So......
SOON.
Sounds legit.

SOON loves to fight another day!!

 

[skeeter31]

So the AP extension of 30 days says it’ll show up in October. What about those of us who currently with the 117 day extension expire before that? Ours expire August 9 now and we have a trip planned Aug 20-30. DVC so we have points we have to use. Thanks Disney.

Great minds think alike apparently!
Same boat for us. APs expire 9/2 and we check in 9/6.

 

[JacknSally]

Sorry if this was already posted. New info for APs on the site - important dates chart includes preview dates.

Also -
"All Annual Passholders are eligible to make Theme Park reservations for up to 3 days at a time, or Annual Passholders staying at select Disney Resort or other select hotels with valid Theme Park admission are eligible to make Theme Park reservations for their entire Resort length of stay. All reservations are subject to availability and applicable pass blockout dates."

https://disneyworld.disney.go.com/experience-updates/annual-passes/