Cruise and Theme Park Operational Updates due to Coronavirus

[LSUmiss]

I just hope people have enough time before their trips for when they make their park reservations so they know ahead of time how many park days they have and thus if they want to go on their trip or not (so also know early enough that they can cancel if they want)

Exactly. I will shorten my trip for as many days as I have park reservations. It really is getting ridiculous with the lack of information.

 

[westie55]

They’ve told everyone in various verbiage, from emails to just regular announcements on their website that the only guarantee is that there is no guarantee. We have 4 day tickets. I’ll be happy if we get in for 2 days and maybe they’ll refund me or I can use them next trip.

That’s the reality of the situation for all of us unfortunately.

Maybe it's just me but I really don't think the parks will be so full that resort guests won't be able to get in if they reserve days when the reservation system opens. Universal's crowds are, well... not even crowds. While I think Disney will bring in more visitors, I just don't foresee a sold out situation to those with existing reservations. I could be wrong.

 

[mouselovenfamily]

For the guest arriving July 11th, 12th, 13th, they have had to make final payments with out knowing if they have a park reservation? No dining can be set up still?

 

[chicagoshannon]

Maybe it's just me but I really don't think the parks will be so full that resort guests won't be able to get in if they reserve days when the reservation system opens. Universal's crowds are, well... not even crowds. While I think Disney will bring in more visitors, I just don't foresee a sold out situation to those with existing reservations. I could be wrong.

I agree with that. People currently booked with tickets will be able to get into the parks for their trip. Also, they will get first dibs. Don't know why people think Ap's will get first dibs over hotel guests. That's never happened and I doubt they'll start now. As Aps we're treated as 2nd class citizens and have been for years.

 

[chicagoshannon]

For the guest arriving July 11th, 12th, 13th, they have had to make final payments with out knowing if they have a park reservation? No dining can be set up still?

if you have a package you have until 7 days before your checkin for final payment. You can make ADR's for Disney Springs at this point but that's all.

 

[mouselovenfamily]

if you have a package you have until 7 days before your checkin for final payment. You can make ADR's for Disney Springs at this point but that's all.

Thank you! Is there any idea how long the 7 day final payment window is in effect?

 

[SwirlTheCitrus]

https://twitter.com/x/status/1271800710775091200

Woohoo!

Includes premium! 16 choices at least.

 

[TheMaxRebo]

Maybe it's just me but I really don't think the parks will be so full that resort guests won't be able to get in if they reserve days when the reservation system opens. Universal's crowds are, well... not even crowds. While I think Disney will bring in more visitors, I just don't foresee a sold out situation to those with existing reservations. I could be wrong.

I 100% agree with this, but if I was spending thousands of dollars and having to fly my family in "shouldn't be an issue" would still make me anxious

 

[TheMaxRebo]

https://twitter.com/x/status/1271800710775091200

Woohoo!

Includes premium! 16 choices at least.

Middle management CM: sir, guests are really getting anxious about the lack of details regarding their upcoming trip, our call centers are overwhelmed... what should we do?

Disney Exec: well we can't tell them anything of substance ... I know, make some of those fancy looking magic bands available, that should distract them

Middle managment CM: Brilliant sir!

 

[Sandisw]

My question is how many can we hold? Will it come down to our ticket? And if we can’t get the number of days for our ticket, will we receive a refund that is pro-rated or will that portion be extended?

I was told that is one of the plans they are considering. Guests would receive a refund. But, now that all tickets are extended and it appears they can be used any time, not in one trip, they may have Decided this was better and refunds would be case by case,

Again, since everything can change, until it all comes out, we don’t know for sure

 

[IceSkatingPrincess]

Maybe we will get some resort news this weekend or week. I feel like we will get something this weekend, but I don't know what... I sure hope resort news drops in the short-term. 36 days out and I'm getting antsy.

 

[IceSkatingPrincess]

Everyone: Hey Disney, Can you tell us basic information like where we will be sleeping or if we can get into the parks?

Disney:

 

[disneyfan150]

It wasn’t last night. There were maybe 6 kids in the pool around 8pm. We couldn’t cheat on Walt exclusively, so are at Disney Springs tonight because the weather is perfect after visiting the parks. I now understand why people compare and contrast why WDW will have problems/is opening later with their guests vs UO. It’s hard to explain until you witness it. The temperature check was very quick, Uber drops you off at a pedestrian walkway (on the east side?), The LEGO store has you enter and go through counter-clockwise (and you cannot touch product until you buy it) and Boathouse feels just as busy as it normally is on a Friday evening, but the tables are more spread out.

Thank you so much for this information. DD asked me about heading to DS one night next week. Uber was $40 one way when I priced it out yesterday, so I think we will wait until August and hope our trip still happens. We are also hoping low crowds next week. I haven't been since Diagon Alley opened. I am getting super excited!

 

[skeeter31]

Maybe it's just me but I really don't think the parks will be so full that resort guests won't be able to get in if they reserve days when the reservation system opens. Universal's crowds are, well... not even crowds. While I think Disney will bring in more visitors, I just don't foresee a sold out situation to those with existing reservations. I could be wrong.

I agree with this. I think Disney needed to be cautious with their initial announcement and state that people MAY not be able to get into a park for the length of their stay to cover themselves. But outside of the first week, I can‘t see all 4 parks being at capacity everyday. The first week will be packed (just as it was for preview days at UO), and weekends may be a little more difficult to get a specific park. But for the most part I feel the parks will be pretty empty. Disney just needs to be overly pessimistic in their announcement so they don’t upset people if the worst is to happen.

 

[chicagoshannon]

Thank you! Is there any idea how long the 7 day final payment window is in effect?

I don't know. I think until further notice. lol

 

[MrsBooch]

https://twitter.com/x/status/1271800710775091200

Woohoo!

Includes premium! 16 choices at least.

oh yes - its the little things hahaha - we ordered ours. DH got the nice Grand Flo band and i was FINALLY able to get the Captain America band for my kid.

 

[mcmry5]

APs with resort stay fall in with #2? Surely not 1. I don't want only 3 parks for a 10 day trip

I was thinking this same thing. For our trip in July, we have my husband and myself with APs and our three kids with six day tickets, all tied to our DVC reservation. I am inclined to think that if APs also have resort reservations they would be able to make more than three days worth of park reservations, at least to align with their resort stay.

 

[AmberMV]

I agree with you but we’ve been hearing the same thing since this all began in March,... nothing. We’ve had to move or cancel three trips and it basically all came down to a few days out to a few weeks out. It’s the harsh reality. I’m currently waiting now to see if we can get in starting on the 17th of July to the 23rd. But if that falls through once again, we’re looking hard at universal.

I caved yesterday on the Busch Gardens/SeaWorld unbeatable deal. $110 off their Platinum Pass made it $250 for a year: Preferred parking, unlimited visits to all their 11 parks in the U.S., ride-again privelages on their coasters, dolphin encounter/giraffe encounter, all photos, 3 free guest tickets and 50% off 7 more guest tickets, food and dining discounts, etc. Just can't beat that. That's over $100 less than my Florida resident weekday AP from Disney (which is one of the least expensive AP options available)

 

[Brett Wyman]

I was told that is one of the plans they are considering. Guests would receive a refund. But, now that all tickets are extended and it appears they can be used any time, not in one trip, they may have Decided this was better and refunds would be case by case,

Again, since everything can change, until it all comes out, we don’t know for sure

This makes perfect sense for guests with regular tickets. But for APs Im hoping that there is some compensation as well. Park hopping and entering any park we want, when we want, is one of the main reasons we buy AP. If they limit the days we can enter they remove the value of purchasing AP.

 

[amelia18]

Someone mentioned the tickets earlier, and I was thinking about the multiday tickets this morning...I wonder if they'll modify these to break apart, so you have however many single day tickets in your account instead with further extended expiration dates. It would make sense to sell individual day tickets when they go back online since you don't necessarily have the guarantee of being able to get in the parks every day of a four day ticket right now, and then there's no possibility of error to say you have one day remaining on a four day ticket and it not showing that, for whatever reason. I haven't bought tickets for my December reservation yet and it'll be interesting to see how they're set up when they go back on sale!

As a really off topic aside, I was going through some stuff at my parents house and found a ticket to WDW that cost 52$ (I think it was from 2004?) and was laughing at how that was expensive then, compared to what I paid for a singe day ticket in February of this year!!