Cruise and Theme Park Operational Updates due to Coronavirus

[Farro]

I find that hard to believe... But I’ve been surprised before so...

CM probably meant that Halloween Party may not happen this year, not parks will not open this year.

If Disney decides not to open parks this year then they are being the most overly-cautious company on the planet!

 

[AtlantaDisneyDreamer]

My friend texted me this yesterday about her sister’s Halloween party in October...the info was from a phone CM but still found it interesting...
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It says pretty clearly when you purchase tickets for the Halloween party that they are nonrefundable. I’ve never asked for a refund on such tickets, so I don’t know if they bend that rule frequently, but I would think they wouldn’t.

“They always let me cancel this tix though” sounds wrong- and more than just grammatically.

If this actually happened, sounds like maybe a CM was making an easier excuse to get the guest off the phone than just giving her a hard no.

 

[armerida]

It says pretty clearly when you purchase tickets for the Halloween party that they are nonrefundable. I’ve never asked for a refund on such tickets, so I don’t know if they bend that rule frequently, but I would think they wouldn’t.

“They always let me cancel this tix though” sounds wrong.

If this actually happened, sounds like maybe a CM was making an easier excuse to get the guest off the phone than just giving her a hard no.

I didn’t realize the tickets are non-refundable; sounds like you may be right about that then. Haha I guess my friend is very persuasive if she’s gotten them refunded in the past!

 

[ruthies12]

For more news from Phone CM's- I've been helping a friend of my mom's plan a trip with her grandkids which is scheduled for June 1st and she emailed me yesterday that she called Disney and the girl on the phone told her they were "opening on May 16th for sure" and that her trip was a "definite go."

 

[charmed59]

Phase 1 has already been announced (if by Phase 1 you mean the Governor's/Mayor) and face masks are encouraged but not mandatory. Both DeSantis and Mayor Demmings have said that all the theme parks have basically free reign on when and how to open, they will not mandate anything from them.

They did announce phase one, it has not started yet. We have yet to see if the phase one recommendations will work to 1) keep the hospitalization rates within a workable range, 2) keep those in the workforce (shop keepers and waiters) safe, 3)get the general population to feel comfortable taking advantage of the new services.

If they don’t work the recommendations will need tweaking.

Though Disney has free reign, I can’t see them being less strict than the community around them. If June 1st rolls around and Orlando is freeing restaurants to 50% capacity I can’t see Disney opening restaurants in parks with full capacity. If when Disney open hair salons are not open I don’t see Disney opening BBB. If movie theaters are still closed by edict in Florida when Disney opens I can’t see them opening theaters inside the park.

 

[ruthies12]

To throw my 2 cents into the mask debate- I think Disney will recommend but not require EXCEPT on magical express and bus transport, I could easily see them requiring them in those enclosed spaces and having disposable ones to hand out to those getting on the bus if they don't have one.

 

[Mom2Anna&Elsa]

CM probably meant that Halloween Party may not happen this year, not parks will not open this year.

If Disney decides not to open parks this year then they are being the most overly-cautious company on the planet!

THIS.

I wouldn’t be surprised if parties and festivals were cancelled for the rest of the year. I’ve read on another Disney forum that the epcot festivals would not be happening at all this year, and I would imagine that the after-hours parties will be discontinued as well.

 

[woody337]

To throw my 2 cents into the mask debate- I think Disney will recommend but not require EXCEPT on magical express and bus transport, I could easily see them requiring them in those enclosed spaces and having disposable ones to hand out to those getting on the bus if they don't have one.

That seems very logical and I could see that happening in more places around the park

 

[Farro]

To throw my 2 cents into the mask debate- I think Disney will recommend but not require EXCEPT on magical express and bus transport, I could easily see them requiring them in those enclosed spaces and having disposable ones to hand out to those getting on the bus if they don't have one.

I could live with that.

Although by the time I go either it won't be an issue anymore or we'll all be welded into our homes.

 

[ruthies12]

With most airlines requiring the masks I just can't see Disney not requiring them on the magical express. I think they may also have boxes of disposable masks at the entrances to stores and other indoor places as a strong recommendation kinda thing. I really don't think they would force guests to wear them in outdoor spaces but that's just my opinion.

 

[Searc]

More examples of why you should not believe phone CM's.

 

[TomServo27]

With most airlines requiring the masks I just can't see Disney not requiring them on the magical express. I think they may also have boxes of disposable masks at the entrances to stores and other indoor places as a strong recommendation kinda thing. I really don't think they would force guests to wear them in outdoor spaces but that's just my opinion.

It’s been suggested on here that masks be required indoors and in queues. Seems a reasonable compromise.

 

[whiporee]

The problem with recommending masks is that it sets up inter-guest conflict. I think they’ll want to make it purely guest choice, with no official stance one way or the other so if you’re complaining about it, it’s a matter of others not making your choice as opposed to ignoring official suggestions.

 

[Farro]

The problem with recommending masks is that it sets up inter-guest conflict. I think they’ll want to make it purely guest choice, with no official stance one way or the other so if you’re complaining about it, it’s a matter of others not making your choice as opposed to ignoring official suggestions.

If they don't make it mandatory and those who choose to wear masks think they aren't going to be able to control the dirty looks or comments to those who choose not to wear masks, then those people should stay home.

I actually hope they either don't say anything, or make mandatory. Not "recommended" - agreeing with what you said.

 

[ChipnDaleRule]

The problem with recommending masks is that it sets up inter-guest conflict. I think they’ll want to make it purely guest choice, with no official stance one way or the other so if you’re complaining about it, it’s a matter of others not making your choice as opposed to ignoring official suggestions.

i can see it now, a sneeze or a cough in the wrong direction and CMs will be breaking up a brawl

 

[Disneyfan754321]

I would think that they will open the parks and hotels at the same time

Yes i know.. but what would assure me entrance into a park

 

[gottalovepluto]

i can see it now, a sneeze or a cough in the wrong direction and CMs will be breaking up a brawl

Anyone scared of catching it isn’t gonna brawl with someone sneezing or coughing. They’ll scream family un-friendly words at them from 6 feet away and then whisk their party away so the cougher doesn’t come after them

 

[LSUmiss]

My friend texted me this yesterday about her sister’s Halloween party in October...the info was from a phone CM but still found it interesting...
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A coupe years ago, I had trouble getting the regular phone CM to cancel Halloween tickets, but once transferred to guest relations or something (don’t recall) was able to cancel them. Point is that phone cm probably couldn’t cancel them but didn’t offer to transfer to someone who could/would. As far as the rest of the info, think it’s was just her opinion.

 

[gottalovepluto]

Yes i know.. but what would assure me entrance into a park

Nothing. Even possession of a ticket you bought a minute before does not guarantee you entrance to a Disney park. You can hedge your bets by booking an on-site hotel but that’s pretty much all you can do (aside from being first through the park gate in the morning and not leaving the park).

If that’s not an uncertainty you can deal with I would shy away from booking until we get ideas of what the capacity constraints are upon opening.

 

[C&Jx2]

This all has me so up and down... The worst emotional rollercoaster ever! Sometimes I’m like “yes! I think we’ll be good by June 20!” And then I read more and I’m like, “ughhh...This isn’t going to work out.”