Cruise and Theme Park Operational Updates due to Coronavirus

[SaintsManiac]

Wow. If this is the case, then Disney really needs to get all of their departments on the same page.

I know, right?? It’s ridiculous.

 

[shoegal9]

Random question but one I was always curious about does magical express take you to any of the Disney Springs Hotels?

No. Not even Swan/Dolphin. It’s only Disney owned hotels.

 

[andyman8]

Are they fully laid off, or is Universal taking a page from Disney and offloading some employee expenses (through a furlough through Aug 1) for folks they don't need right now...

No, they’ve been fully laid off. UOR didn’t disclose how many were laid off, but these weren’t furloughs.

 

[gottalovepluto]

Are they fully laid off, or is Universal taking a page from Disney and offloading some employee expenses (through a furlough through Aug 1) for folks they don't need right now...

Sounds like they are fully laid off... (With hope for maybe coming back someday so keep your trap shut if you want to keep that door open.)

 

[Makmak]

CM just told me passholders can only make three park reservations for “the opening phase” even if I have a resort reservation for seven days?!

 

[MKEMSE]

CM just told me passholders can only make three park reservations for “the opening phase” even if I have a resort reservation for seven days?!

That isn't correct. I have an AP & 3 resort reservations. I was able to make park reservations for all 3 trips (each a week long).

 

[rteetz]

Wow. If this is the case, then Disney really needs to get all of their departments on the same page.

This is correct

 

[SaintsManiac]

This is correct

How many people will waste time calling to be told oh no you can’t book because All Stars is closed right now? Makes no sense AT ALL.

 

[Ryan King]

The bus strategy seems interesting. Take AKV, which will start open but not Jambo. If it’s 100% booked and everyone evenly split up which parks they go to each day, which won’t happen, that makes about 23 bus trips to get everyone to their park. If half tried to rope drop, that would take an hour if busses were 5 mins apart. The farther that time between busses the worse it gets. This is just the first few weeks. Add in Jambo and eventually the Lodge itself. Going to get insane.

Seems like they should split the bus up even farther and assign groups like rides. “Two on #3, Four on #8, etc. Then color code the standing bar to match the seats and ask everyone standing faces people in their group. Could easily get to 2-3x as many riders without really compromising safety. Even if the standing people were only facing one half of the bus to leave a little room behind them.

 

[runjulesrun]

CM just told me passholders can only make three park reservations for “the opening phase” even if I have a resort reservation for seven days?!

That's incorrect. I have an 8 night trip late July and have 9 park days reserved.

Edited to add: Platinum APs

 

[rteetz]

How many people will waste time calling to be told oh no you can’t book because All Stars is closed right now? Makes no sense AT ALL.

Obviously I think disney wants those resorts to be open but rather start smaller and work bigger. Just like no dining plan will be available yet. Disney wants that to come back but isn’t offering it yet.

 

[SaintsManiac]

Obviously I think disney wants those resorts to be open but rather start smaller and work bigger. Just like no dining plan will be available yet. Disney wants that to come back but isn’t offering it yet.

I still think they should be a lot clearer with all of this instead of letting TAs trickle the info out.

 

[rteetz]

I still think they should be a lot clearer with all of this instead of letting TAs trickle the info out.

You’re not wrong there.

 

[andyman8]

I still think they should be a lot clearer with all of this instead of letting TAs trickle the info out.

And in some cases, giving TAs info and the general public conflicting info...

 

[Ryan King]

Disney wants to open but they have to work through the bugs. Procedures are going to be different for a while. They can’t lose money in the process or for very long. Which is going to prioritize certain groups of guests and features. As they get cast members used to the process, develop and adjust tools or procedures, they can open up more. Given their hotel roadmap this seems what they intend to do. While trying to avoid becoming a hotbed for viral transmission. They have to be assuming some guests will come infected and probably don’t know. If their procedures heavily cut down on transmission risk, this is a win win.

There are things they probably want to say but they can’t without committing. There are government approvals, IT changes, Union agreements, tens of thousands of guest changes, supply chain, etc to manage. Some of which is chicken and egg. We haven’t even seen the new ADR options come out, they might be waiting for park reservations to calculate just how many spots to release, when to order food, and schedule CM’s. It’s a daunting task. Staying coordinated and in sync is even harder to do, especially if it’s cross-org and being done at a pace well above normal.

 

[SaintsManiac]

And in some cases, giving TAs info and the general public conflicting info...

Yes! I try to help people decipher things and I try to get info to help with the confusion, but then I wind up confused myself!!

 

[SaintsManiac]

Disney wants to open but they have to work through the bugs. Procedures are going to be different for a while. They can’t lose money in the process or for very long. Which is going to prioritize certain groups of guests and features. As they get cast members used to the process, develop and adjust tools or procedures, they can open up more. Given their hotel roadmap this seems what they intend to do. While trying to avoid becoming a hotbed for viral transmission. They have to be assuming some guests will come infected and probably don’t know. If their procedures heavily cut down on transmission risk, this is a win win.

There are things they probably want to say but they can’t without committing. There are government approvals, IT changes, Union agreements, tens of thousands of guest changes, supply chain, etc to manage. Some of which is chicken and egg. We haven’t even seen the new ADR options come out, they might be waiting for park reservations to calculate just how many spots to release, when to order food, and schedule CM’s. It’s a daunting task. Staying coordinated and in sync is even harder to do, especially if it’s cross-org and being done at a pace well above normal.

All of this has been said many times over in this thread, including by me. And I fully comprehend the enormity of this task of reopening.

My only issue with them is how they are handling 2021 bookings. With all these caveats and bungled release date communications and how they won’t allow anything to be booked past 9/26. Because I am sure they will jack up the rates beyond that. It would be better for them to hold off on 2021 bookings at this time, but I know they need money on the books.

 

[MickeyWaffles]

Lyft to outside Contemporary then walk to MK, Lyft can let you out right past the guard shack, you don’t even have to go on contemporary property. Then take the path straight to MK.

I doubt they will allow this anymore. With the ban on resort hopping, I expect you would need an ADR or be a BLT or Contemporary resort guest to be dropped off by ride share.

Even if you’re dropped outside the guard shack without entering the lot, the security area on the Contemporary walkway is very small - they will likely try very hard to limit that to BLT/Contemporary resort guests.

I would not expect this to be an option.

 

[Clockwork]

I doubt they will allow this anymore. With the ban on resort hopping, I expect you would need an ADR or be a BLT or Contemporary resort guest to be dropped off by ride share.

Even if you’re dropped outside the guard shack without entering the lot, the security area on the Contemporary walkway is very small - they will likely try very hard to limit that to BLT/Contemporary resort guests.

I would not expect this to be an option.

Your not dropping off on Contemporary property you’re drooping off in the turn around outside the property past the Guard Shack. Basically at the crosswalk just past the light. If you aren’t parking or entering the Hotel proper security shouldn’t have a issue, they literally can watch you walk down the path,

 

[koszmok]

If only 5 group of guest is allowed to board 1 bus what will they do in resorts with multiple bus stops?
CBR will be open soon with a lot of bus stops.

EDIT SSR and OWK already open with multiple stops....

They have to send buses to every different stops otherwise guest whose stop is not the first one they picking up from have NO chance to get on a bus.