Cruise and Theme Park Operational Updates due to Coronavirus

[LSUmiss]

I'm assuming you don't need to make a reservation for kids under 3 years since they won't have a ticket, but can anyone confirm? Once booking opens on Sunday I'm booking for February and and we will have a 6 month old. I've gotten behind on the thread but despite the booking issues today, I hope everyone eventually gets their park dates that they want!

You don’t & you can’t. I selected DS (2) at first b/c I didn’t know & it gave me an error message & said he didn’t have a ticket.

 

[JacknSally]

I'm assuming you don't need to make a reservation for kids under 3 years since they won't have a ticket, but can anyone confirm? Once booking opens on Sunday I'm booking for February and and we will have a 6 month old. I've gotten behind on the thread but despite the booking issues today, I hope everyone eventually gets their park dates that they want!

It won't let you! This is the error that comes up if you don't have valid tickets, or if you try to make reservations after you've already booked all your available ticket days. I imagine you'll also get it if you're trying to book for an under-3 who doesn't have ticket media.

 

[MrsSmith07]

Just hit 6 hours on hold (1.5 to speak with CM, rest waiting for Guest Services) *sigh* they'll answer eventually right? right??

 

[rteetz]

Just hit 6 hours on hold (1.5 to speak with CM, rest waiting for Guest Services) *sigh* they'll answer eventually right? right??

I feel the pain.

 

[rteetz]

Any more stories with those modifying? What choice were you given? What did you end up doing?

 

[PPFlight75]

Just hit 6 hours on hold (1.5 to speak with CM, rest waiting for Guest Services) *sigh* they'll answer eventually right? right??

I’m at 6.5 and I’m getting sleepy. Got up too early to start all of this madness lol!

 

[andyman8]

I feel the pain.

I gave up after 5.5 hours. I’ll try again either later tonight or tomorrow. I just couldn’t listen to the same five songs again.

 

[BrianR]

Too soon?

 

[LSUmiss]

For anyone who thought that they might swap out tickets that they used for park reservations for a different ticket (like buying a ticket when sales resume and saving your AP voucher for later), I found this little gem buried in the reservation details in MDE.

View attachment 503245

Dh has multiple ticket types on his account & it didn’t make me select any specific ticket for his park pass.

 

[mickey0624]

So...we have a 7 day ticket..It look hurt this morning but finally was able to book 5 of the 7 park days. However the system crashed before we could get the last two. Now although its showing that our days have availability for all parks when I put together my party and go to book those days, it just says one or more parks have no availability. It says that for EVERY day through next September which can't be possible. What am I missing? This is so damn frustrating!!!!

 

[Mlchiranky]

Does anyone have a “hack” for hold times for resort confirmation? I’m on hour 3

 

[MrsSmith07]

I gave up after 5.5 hours. I’ll try again either later tonight or tomorrow. I just couldn’t listen to the same five songs again.

I'm way too stubborn to quit now

 

[rteetz]

I gave up after 5.5 hours. I’ll try again either later tonight or tomorrow. I just couldn’t listen to the same five songs again.

right there with ya

 

[Flamingeaux]

Question. What happens if I hit pull up details for a park reservation and I hit Cancel this park pass? Does it prompt you to select the parties you want canceled or does it cancel everyone? tia

i'm afraid to hit it and lose all the reservations i want to only cancel one party.

 

[VeronicaZS]

Too soon?

View attachment 503303

 

[Farro]

Too soon?

View attachment 503303

Well seeing I keep getting emails about how I can book for my trip, it's time book parks, etc. and that I don't actually have tickets, I bet I'll get the survey too!

 

[MKEMSE]

Does anyone know if the DVC/AP issue has been fixed? I haven't been able to get booked beyond my "limit" even though I have resort reservations.

 

[Ariel 1715]

I thought for sure by the time I got off work today that we would be up to page 2000. Hope everyone got the parks and reservations they were looking for. Now if we could just get the dining reservations back...lol Sorry for all who are still holding for cast members. I am sure it has been a very long day for them too!!

 

[mickey0624]

Does anyone know if the DVC/AP issue has been fixed? I haven't been able to get booked beyond my "limit" even though I have resort reservations.

we're kind of in same boat...we have a 7 day ticket..It took awhile this morning but finally was able to book 5 of the 7 park days. However the system crashed before we could get the last two. Now although its showing that our days have availability for all parks when I put together my party and go to book those days, it just says one or more parks have no availability. It says that for EVERY day through next September which can't be possible. What am I missing? This is so damn frustrating!!!!

 

[LSUmiss]

OMG FINALLY! I just finished booking my August park days. Turns out some sort of glitch prevented me from being able to reserve my parks because I have an AP AND we had dated tickets that were part of the free dining spring recovery deal earlier in the shutdown. And after I saw someone post that you HAVE to use the tickets you book parks with AT the park it made me reach out to my TA and let her know I felt that was the problem. She was hold with Disney for 2 hours and then even they had a hard time removing the extra dated tickets but AS SOON as he did I was able to reserve my parks no problem! I hope anyone out there still having problems might be able to use this info for their issues too!

Dh has dated tickets too so maybe that’s our issue. But I don’t want to remove his tickets. I want to use the dated ones for July & the AP Nov.