Cruise and Theme Park Operational Updates due to Coronavirus

[Jroceagles]

No. One of the Disney news sites had posted the number to call for those dining reservations - only if your resort stay is before July 11! Someone else shared it a few pages back.

I mean the fact that ADRs started.... didn't even know

 

[runningstitch]

And thats where I am

As am I.

 

[Skippyboo]

That’s because most other theme parks outside of Florida and California are seasonal and they only open in the spring and summer. So the annual passes are usually only good for that season. They can extend it a year easily. Disney can’t do that as APs run and are used a full 365 days. But they could have thrown us a bone and given us an extra month or so.

Universal is giving 3 extra months on a new AP bought until end September.

 

[aweehughes]

It`s just a quote from another forum. It wasn`t me on the phone. But I thought I post it anyway It`s the rumors forum after all...
Please don`t hate me i`m just the messenger

"When I spoke to Disney UK this morning they told me Disney US is expecting to release official information on the reservation system on Thursday with an official update from Disney UK on Friday. (dates subject to change, as always) "

Is it SOON™ yet?!

 

[New Mouse]

What would you have them do? What are these "dozens of options"? They couldn't safely open with the things that they have taken away.

1. Full refund
2. Activate again on first use.
3. Extend a year
4. Extend 6 months
5. Free park hoppers or ticketd for x days
6. Unlimited ap use on the reservation system (you are supposed to give priority to you most loyal customers)
7. Park hopping for aps (if a park is not at capacity)
8. Gift card of substantial value to use at the parks to make up for the changes.
9. Activate again at the date of the original closure so you are getting the time frame you actually paid for (this is huge for many people).
10. Fast pass bonus
11. Increased discount
12. Free dining even if its quick serve

But tbh someone on payroll should be doing this work.

 

[TexasChick123]

If you are DVC def call MS got through in 30 minutes.

NEXT WEEK some places are starting to get sold out already. So dont wait.

Sannaa breakfast for all next week getting limited CM told me

This explains why the line was busy when I called DVC. I was just trying to check on a WL. I was very confused as to why it was busy. I’ll call next week. The WL is for a single night in December.

 

[Friendlyadvice2]

Two things:

1. If I am renting points for DVC, does the owner need to call to make my reservation for dining?

2. My friend had a voucher that expires 2030 for a platinum annual pass. I was checking my dates to see if my platinum APs had been extended yet (they haven't) and noticed that between yesterday and today, her voucher had disappeared, and her ticket now expires in July.

UPDATE: it looks like they separated her old ticket and her voucher into two tickets, and extended her expired annual pass from March until July.

If booking ADRs via DVC Member Services, then yes, the owner would need to call because they won't speak with you. However, as long as the reservation is in your name and linked to your MDE, then you can call the main dining line and make them yourselves. No need to ask the owner.

 

[woody337]

Is it SOON™ yet?!

Soon has been stolen by bigfoot, never to be seen again.

 

[Magical Courtney]

Not sure if anyone asked this yet but... for guests staying past July 11th, do we still have to call for ADRs at that point?

 

[skeeter31]

Not sure if anyone asked this yet but... for guests staying past July 11th, do we still have to call for ADRs at that point?

No one knows. They haven’t announced anything for dining once parks reopen.

 

[Jroceagles]

When was this ADR thing announced?

 

[focusondisney]

Not sure if anyone asked this yet but... for guests staying past July 11th, do we still have to call for ADRs at that point?

There is no, and I mean NO, information for those of us staying past July 11th. No hotel info, no dining info, no park reservation info. NOTHING.

 

[AmberMV]

It`s just a quote from another forum. It wasn`t me on the phone. But I thought I post it anyway It`s the rumors forum after all...
Please don`t hate me i`m just the messenger

"When I spoke to Disney UK this morning they told me Disney US is expecting to release official information on the reservation system on Thursday with an official update from Disney UK on Friday. (dates subject to change, as always) "

Today Thursday? Or next week Thursday?

 

[DebbieB]

And I have a feeling it’s gonna be this way as long as the 60 day window for ADRs is in effect.

it will change when the park reservation system is open. No sense making an ADR for a restaurant in a park if you don’t know if you will get in.

 

[lisa12000]

Just had my sons girlfriend in tears again over their holiday. Supposed to go in October and got the message about refund etc before the 27th - was going to change it to October next year, no rumoured not only the dining plan gone (they knew) but also we cannot buy ultimate tickets for that period, and now can’t book that period either. Not only that but some uk people have already amended their booking to October next year even up to two days ago and now told that that reservation will be cancelled! She also had flights fo rearrange, discovery cove tickets to change etc but she hasn’t got a clue what to do and has To make up her mind in a week!

I feel for everyone but I have to say although I am aware that disney atm don’t care at all about the international market and don’ want us to come but the communication to the uk market has been Dreadful! I rebooked for next April but I’m just not sure what to do

 

[AmberMV]

I mean the fact that ADRs started.... didn't even know

There was no email sent...we only knew because it was reported here 2 days ago!

 

[koszmok]

Today Thursday? Or next week Thursday?

Today as of 18/06/2020

 

[Farro]

I'm making a bold prediction - everyone who has been going to Disney for years will be back to going to Disney when this dust settles, even though they are upset now.

The first few months after opening were going to be a crap-show and we all knew it. It's just now we are able to watch it happen.

I hope park hopping comes back in some form.
I don't care if dining plan ever comes back.

Still, I'd HATE to be someone with a resort stay in July.

 

[Jroceagles]

There was no email sent...we only knew because it was reported here 2 days ago!

So my 60 days starts July 2...so i can call but only for resorts?

 

[zemmer]

There was no email sent...we only knew because it was reported here 2 days ago!

I did get an email on Tuesday.