Cruise and Theme Park Operational Updates due to Coronavirus

[cakebaker]

Guys, it's not a ban.

That's why I referred to it as restrictions.

 

[little_orange_bird]

Jersey is supposed to reach phase 2 June 15

thank you, I’m a little embarrassed I didn’t know that already. I can’t keep checking our governor‘s briefings though...it’s nothing but doom and gloom and it wears you down after a while.

 

[bpx2]

4 hours and 48 minutes later. they would only move me to BLT. offered me a one bedroom. would not allow me to go to the campground for the same dates. it was all or nothing. she did say it would book out at the lower rate. didn't ask what that was. I cancelled and transferred my deposit to my November YC trip. we'll be there July 20 on a previously booked campground ressie. good luck

Thanks for letting me know your outcome, sorry it wasn't what you were wanting. I wish they would give some sort of estimate for wait time when you call. I was expecting a long wait but if I would've known it was this long, then I would have called back at another time.

 

[khmoorefield]

My question regarding who has “existing tickets” and maybe I’ve just missed this somehow, but what exactly does that mean? Do we even know? For example, our dated tickets were for 4/26-5/2 and they’re now usable through Sept 2021. So does that mean we have “first priority” when we stay at AoA in September? Or is the priority for guests who already had September dated tickets?

 

[andyman8]

My question regarding who has “existing tickets” and maybe I’ve just missed this somehow, but what exactly does that mean? Do we even know? For example, our dated tickets were for 4/26-5/2 and they’re now usable through Sept 2021. So does that mean we have “first priority” when we stay at AoA in September? Or is the priority for guests who already had September dated tickets?

As long as your tickets and resort reservations are linked to your MDE account, you should be in the first "batch" of guests able to make park reservations.

 

[Krandor]

As long as your tickets and resort reservations are linked to your MDE account, you should be in the first "batch" of guests able to make park reservations.

We don't know first batch... only if you have tickets you are above people who don't.

 

[andyman8]

We don't know first batch... only if you have tickets you are above people who don't.

Disney has said guests with linked existing reservations and tickets will have first priority. Technologically speaking, MDE would not see the difference between a ticket that has specific September dates and a larger validity period. Both tickets would show up as "active" tickets for the particular date.

 

[Krandor]

Disney has said guests with linked existing reservations and tickets will have first priority. Technologically speaking, MDE would not see the difference between a ticket that has specific September dates and a larger validity period. Both tickets would show up as "active" tickets for the particular date.

People with ticket have priority over people without tickets. They have not said if everybody with tickets in one batch, AP first, dated first, on-site first, etc. Their current communication is people with tickets before people without tickets.

 

[cakebaker]

Disney has said guests with linked existing reservations and tickets will have first priority.

But to be clear, that doesn't mean existing reservations will be the only ones in the first priority group. It just doesn't make it clear. They could have exclusive first access or they could be in the group that has it- that is, current ticket holders and AP's. It's a fine point, but an important one.

 

[RWinNOLA]

Guys, it's not a ban.

Not an outright ban, but the information posted yesterday did include this:

What You’ll Need

Before traveling to Florida, please make sure that you have reviewed any advisories or restrictions that may be in place for travel to Florida. Visit https://floridahealthcovid19.gov/travelers/ for information. Guests who are under isolation or quarantine orders must not enter Walt Disney World Resort.

I mentioned earlier than I really expect the “restrictions” from the tri-state area to be lifted by the time the theme parks open. But if they are not lifted, I don’t know if I would risk traveling to WDW if they didn’t clarify their position on the above.

 

[Prof_obvious]

I’m 35 day’s from my trip. Have reservations at Pop, 4-day park hopper tix July 13-16. Still don’t know anything except my dining plan and FPS are cancelled. I’m hoping they’ll let me know if I’m moved or cancelled within the next 5 days.

 

[gatechfan99]

On the verbiage of "resort not guaranteeing park reservation":

-certainly people with reservations but no tickets linked could have issues in the first few weeks since they seem clear that people with tickets and APs will make park reservations before new tickets are sold
-I would think there could be some capacity issues July 11-14 when all resort guests and APs are fighting to get to MK and AK only as the only 2 open. So not guaranteed those days.
-I could see a scenario where, assuming local APs are limited to something like 5 reservation days in a rolling 30 day period, they wouldn't typically clog up the capacity, but could on special days they'd want to go locally like maybe the last weekend before school starts or Labor Day weekend.
-if resort guests can book at once for their entire stay, I could see a scenario where you can't get MK until a few days into your trip, similar to how you couldn't get Slinky Dog or Flight of Passage as a FP until your 3rd or 4th day of the trip.

Outside of those issues, I really can't imagine that someone early on has valid tickets and a valid resort reservation and won't be able to get park admission if they reserve as soon as they are allowed. Who's getting those spots over them, even if parks are only 15% capacity or so?

I guess I could see a system where resort guests are only allowed to make park reservations 2 or 3 consecutive days in a row without putting a mandated off day in there, but I haven't heard that rumored and seems overly complicated.

 

[andyman8]

People with ticket have priority over people without tickets. They have not said if everybody with tickets in one batch, AP first, dated first, on-site first, etc. Their current communication is people with tickets before people without tickets.

I'm not saying who else will be in that first batch, but the OP was asking about their situation with extended tickets. Disney has, in my opinion, made it quite clear that that group of people will be given first priority. Who else is included in that? I don't know. And again, at the moment, MDE does not have the internal capability to differentiate between dated tickets and tickets with windows of validity. It looks for any "active" tickets on a particular date. You can disagree.

 

[CaLuCa]

Has there been anything regarding the pecking order of which hotels get dibs on the reservations first?

Like:
1. DVC with AP
2. DVC with reg tickets
3. Deluxe with AP
4. Deluxe with reg tickets
5. Mod/Value tickets (AP and reg)
6. Swolphin/SOG/ 4 Seasons
7. DS hotels

 

[runningstitch]

I’m 35 day’s from my trip. Have reservations at Pop, 4-day park hopper tix July 13-16. Still don’t know anything except my dining plan and FPS are cancelled. I’m hoping they’ll let me know if I’m moved or cancelled within the next 5 days.

I'm in the same situation, week of opening.

 

[Krandor]

On the verbiage of "resort not guaranteeing park reservation":

-certainly people with reservations but no tickets linked could have issues in the first few weeks since they seem clear that people with tickets and APs will make park reservations before new tickets are sold
-I would think there could be some capacity issues July 11-14 when all resort guests and APs are fighting to get to MK and AK only as the only 2 open. So not guaranteed those days.
-I could see a scenario where, assuming local APs are limited to something like 5 reservation days in a rolling 30 day period, they wouldn't typically clog up the capacity, but could on special days they'd want to go locally like maybe the last weekend before school starts or Labor Day weekend.
-if resort guests can book at once for their entire stay, I could see a scenario where you can't get MK until a few days into your trip, similar to how you couldn't get Slinky Dog or Flight of Passage as a FP until your 3rd or 4th day of the trip.

Outside of those issues, I really can't imagine that someone early on has valid tickets and a valid resort reservation and won't be able to get park admission if they reserve as soon as they are allowed. Who's getting those spots over them, even if parks are only 15% capacity or so?

I guess I could see a system where resort guests are only allowed to make park reservations 2 or 3 consecutive days in a row without putting a mandated off day in there, but I haven't heard that rumored and seems overly complicated.

I think that is fair. One problem I think is developing is I think a lot of different groups think they are going to be "first dibs" on reservations and it's either going to be all those groups are in a big free-for-all or a lot of people are going to be dissapointed they did not get "first dibs". I'm expecting the latter. As an example I saw a post in another forum on here from a AP holder who seemed local who said "if people who pay to stay at disney hotels get to make reservations before me I'm going to be pissed"

I'm expecting whenever the priority list for reservations come out (and I think it will be a priority list) there is going to be a lot of wailing and nashing of teeth from whatever groups are not first.

 

[cakebaker]

Outside of those issues, I really can't imagine that someone early on has valid tickets and a valid resort reservation and won't be able to get park admission if they reserve as soon as they are allowed. Who's getting those spots over them, even if parks are only 15% capacity or so?

Anyone with a current ticket or AP. If they don't give resort guests exclusive first dibs, then they are in competition with anyone who has a ticket.

 

[Krandor]

I'm not saying who else will be in that first batch, but the OP was asking about their situation with extended tickets. Disney has, in my opinion, made it quite clear that that group of people will be given first priority. Who else is included in that? I don't know. And again, at the moment, MDE does not have the internal capability to differentiate between dated tickets and tickets with windows of validity. It looks for any "active" tickets on a particular date. You can disagree.

There was something in the very initial email about onsite being priority but EVERYTHING after that has not stated on-site will get priority. Only tickets get priority over no tickets. I think onsite will get priority but that is NOT in any current communications from disney.

 

[cakebaker]

I'm expecting whenever the priority list for reservations come out (and I think it will be a priority list) there is going to be a lot of wailing and nashing of teeth from whatever groups are not first.

We can agree on that for sure. My argument would be that people pay a small fortune to stay on site. That used to give them an advantage. There's a huge difference between sitting in your house not being able to go to the parks because you couldn't get a reservation and paying thousands of dollars staying at WDW and not being able to get into the parks. I wouldn't expect a guarantee of course. But with no preference to on site guests exclusively, there is no way I pay the price to be on site, and I am one who has always stayed on site.

I'm suspicious they won't. They've opened up reservations for anytime after opening for those cancelled in that June time frame when the running assumption has been they're trying to get guests to cancel to reduce the resort capacity vs park capacity. If they aren't giving onsite guests exclusive access, that problem doesn't exist. If they opt not to give on site exclusive priority, I'll be shocked, but it won't be the first time in all of this.

 

[chasgoose]

On the verbiage of "resort not guaranteeing park reservation":

-certainly people with reservations but no tickets linked could have issues in the first few weeks since they seem clear that people with tickets and APs will make park reservations before new tickets are sold
-I would think there could be some capacity issues July 11-14 when all resort guests and APs are fighting to get to MK and AK only as the only 2 open. So not guaranteed those days.
-I could see a scenario where, assuming local APs are limited to something like 5 reservation days in a rolling 30 day period, they wouldn't typically clog up the capacity, but could on special days they'd want to go locally like maybe the last weekend before school starts or Labor Day weekend.
-if resort guests can book at once for their entire stay, I could see a scenario where you can't get MK until a few days into your trip, similar to how you couldn't get Slinky Dog or Flight of Passage as a FP until your 3rd or 4th day of the trip.

Outside of those issues, I really can't imagine that someone early on has valid tickets and a valid resort reservation and won't be able to get park admission if they reserve as soon as they are allowed. Who's getting those spots over them, even if parks are only 15% capacity or so?

I guess I could see a system where resort guests are only allowed to make park reservations 2 or 3 consecutive days in a row without putting a mandated off day in there, but I haven't heard that rumored and seems overly complicated.

Disney wants to be prepared for the people who have resort reservations but don't take advantage of the priority park reservation window or even make advance park reservations at all. You would be surprised how many people still show up at Disney (even those staying on-site) with no ADRs or FP+ bookings and then get mad when they can't eat anywhere and have to wait in long lines. Imagine how those people are going to react when they show up and are told they can't get into the parks. That's probably the main reason Disney is emphasizing that a resort reservation does not guarantee park entry, only first dibs on park reservations. Resort guests who make park reservations as soon as they are allowed to probably won't have too much trouble getting them (aside from your valid point that MK will likely run out of reservations far quicker than other parks so that might be a little more difficult).