Couldn't Complete MaxPass Purchase Today

[MIChessGuy]

After two days of trouble-free MaxPass usage, today (Aug 25) I was unable to get my purchase to process completely. I got an odd red-backgrounded message about "we are having difficulty with something-or-other, and we will send you an email when your purchase is fully processed" or words to that effect. Of course no such email was ever forthcoming. I tried again after changing my credit card on file, but still no dice. As a solo, and with dozens of people already waiting for service at City Hall, I decided to use a combination of single rider and paper FastPasses instead.

Is this an unusual scenario? I was really stoked about procuring electronic ride times in both parks without having to visit a physical machine. Ah well, as they say: two out of three ain't bad.

 

[DLRExpert]

It was down all day.
Had to update the Android version of the app today.
Luckily only visited one park so doing it the manual way was a piece of cake.

 

[MIChessGuy]

It was down all day.
He'd to update the Android version of the app today.
Luckily only visited one park so doing it the manual way was a piece of cake.

That sounds like a long time to be 'down.' I had assumed that something had gone wrong with my smartphone, which is a prepaid model with minimal features (although it does have Android 6). Their vague message about being 'unable to complete the purchase' could have been a little more informative, I think.

 

[onlyoneash]

Geez, sounds like a bad day at the parks! I heard about all those DCA ride closures plus the accident on TSMM and rear-ending on RSR.