Hello Everyone!
Just got back from a wonderful stay at CSR!! We had a great time and can’t wait to book a return trip!
We arrived around 9am and headed to the line for online check in. Not sure what advantages it had other than the line was shorter. Of course our room was not ready but we were given all of our documents and keys. As we were standing at the counter I mentioned to the kids to cross their fingers for Casitas 4 or 5. The CM at the desk heard me and said “oh you wanted Casitas” then informed us that we would be in Casitas bldg # 4. I was a little surprised that she did not know that already since it was supposed to be noted in our reservation. I am guessing by her response that we were not originally assigned to the Casitas b/c it seemed that she had to search for another room. But no big deal….we were happy that we got the location that we wanted. The CM said that I would receive a text message with our room number as soon as it was ready so we headed for a bus to MK.
Around 2:45 we got our room number. We had a water view room on the 3rd floor of Casitas bldg. 4. It was a great room and we were very happy with the resort (like always). The Mousekeeping was wonderful! The room was always nice and clean, she left us extra towels and toiletries everyday. One day we got a towel creation (we did tip her daily).
The first evening around 11:30 I had to go to the front desk for an issue with my key. About 3 CM’s were at the desk and we very happy to help me. I noticed the gift shop was closed and asked about their hours. One of the CM’s asked if I had forgotten something from home. I told them that my son had left his toothbrush at an off property hotel that we had stayed at the night before. She said “no problem I will have housekeeping bring you one in about 15 minutes at no charge”. I was surprised that they were so helpful! Right on the 15 minute dot we received a quite knock at the door and we were handed a bag with a toothbrush, toothpaste, shampoo, conditioner and lotion.
We used the Dig pool once during our stay and it was wonderful! The bar service was nice. The drinks were good. The kids had a blast. We used the Casitas quite pool the most and it was great too….just wish they offered bar service!
We went to Pepper Market twice. The food was good and our waitress was nice (both times). The cooks/attendants at the stations were lacking customer service skills…but no big deal! They were just not too friend. My son liked to eat there b/c he could order an adult meal (we were on the dining plan).
The buses were good. We never waited very long for a bus at the parks or at the resort. I only had to stand 1 time. We did drive to the water parks which I feel was the best idea!
It was extremely HOT while we were there. If you are going in the upcoming weeks be prepared and bring/drink lots of water! I guess I am getting old because it seemed that it was hotter this year than in the past years.
Overall we had a wonderful stay! I miss WDW and CSR already and can’t wait to go back. I think next time we go we are going to pick a cooler month.
