My negative feedback for them was removed when they contacted ebay and stated that *I* refused to follow through on the sale (in fact, they refused to sell to me when I asked hard questions like a legal description of the timeshare, and who would be holding escrow, and called me "rude" for asking for this information!). I called ebay and had them look at the exchange of emails through ebay's system, and ebay stated that I would not be ding'ed as a non-paying bidder. But, because the auction was cancelled, my feedback would not appear or be counted.