When we went in April this year, we told the CM when we made the reservation that we needed 2 rooms for 2 adults and 4 kids. The CM told us because we needed 2 rooms for our family, they COULD guarantee us connecting rooms in that case. Otherwise, she said it's just a request but they do try to accomodate them as often as they can. Other CM's confirmed this for us when we checked in, and we did get it.