*Confirmed* G+ Changes to Advanced Lightning Lane

Very informative information but I am not sure I would be comfortable with Disney “ interviewing” my children for requirement . That would be stressful for a child and surprised Disney Legal allows this for their protection and for a child .
Yes, it's extremely stressful. Especially when your children have difficulty with verbal expression or comprehension of the questions. I've emailed guest relations about it, because it's not a very accommodating process. They cast members were very patient and kind, but it's not an easy process.
 
I think some things about DAS need to be set straight here. I have adopted children with disabilities, so hope I can help:

1) DAS is VERY hard to get, and extremely difficult to "cheat." Disney rebuilt all of their lines so that anyone with a wheelchair or EVC can go in the regular line. DAS is mostly for those with invisible disabilities (Autism, Fetal Alcohol Spectrum Disorder, Bladder control issues) who cannot wait in a regular line, either sitting or standing. If you check the DISabilities board, you'll see how many people are denied DAS on a regular basis. More are denied than accepted. It is an arduous process to get DAS in advance of your trip. It took me 10 hours of waiting online and going through multiple chats to get it for my children last trip. My children had to be present for video chats and interviews.

2)DAS is NOT the same as skipping the line with paid G+. With G+, you simply select the ride and can often ride almost right away. You can also stack attractions. With DAS, you get a return time that is equal in length to the current standby. Say the standby wait for Flight of Passage is 120 minutes. You get a return time that is 120 minutes after your selection. You cannot select any other rides to use DAS on until after you have checked into Flight of Passage 120 minutes later. The point of DAS is that you can wait to ride in a space that is not claustrophobic or hard to escape for the person with disabilities. For example, I can wait with my child with disabilities on a park bench, etc. until our time is called. If they freak out on the park bench or I need to rush them to the bathroom, I am able to move them (unlike a line that is locked in). Once our 2 hours of waiting for FoP is up, we will ride.

3)Many people with DAS choose to also buy G+ and use a combination of the two systems (due to the clunky nature of the process described above). I'll repeat it again - Many people with DAS also pay for G+

4)If I had to guess, I'd say that exponentially more people in the lightning lane are there due to G+, not DAS

Hopefully this clears up some of the misconceptions about DAS abuse.
Thanks for your reply! I've tried to be careful with my works to not vilify DAS, and I think your analysis is true in many case.

My inquiry into this topic was always anecdotal, since none of us have access to the statistics regarding DAS and G+. I read an article by Tom Bricker that Disney "has seen an increase in abuse of its Disability Access Service, and is starting to crack down on improper DAS use as a result" (from DisneyTouristBlog). That signaled to me this is a pervasive issue, which led me to asking the question if other guests saw/felt differently.

Thanks for your response! I appreciate you taking the time to clarify your perspective/ experience with this :)
 
Very informative information but I am not sure I would be comfortable with Disney “ interviewing” my children for requirement . That would be stressful for a child and surprised Disney Legal allows this for their protection and for a child .

Universal Studios has updated entrance removing finger scan & taking picture of every face instead… It happened so fast yesterday but I guess the fine print on any purchase protects their rights on property , etc.
FutureWorld Mechanics
I should also say that one of the reasons the child needs to be present for the interview is that they take their picture for the pass. When someone scans in with their DAS, their picture pops up so that the Cast Member can make sure it's the correct person. Yet another reason why abusing the system is very hard to do. You can't just borrow the magic band of someone with DAS and use it. It has to be the actual person with the pass.
 
Thanks for your reply! I've tried to be careful with my works to not vilify DAS, and I think your analysis is true in many case.

My inquiry into this topic was always anecdotal, since none of us have access to the statistics regarding DAS and G+. I read an article by Tom Bricker that Disney "has seen an increase in abuse of its Disability Access Service, and is starting to crack down on improper DAS use as a result" (from DisneyTouristBlog). That signaled to me this is a pervasive issue, which led me to asking the question if other guests saw/felt differently.

Thanks for your response! I appreciate you taking the time to clarify your perspective/ experience with this :)
One thing I wonder is how Tom Bricker would know that Disney has seen an increase in abuse. For that matter, I wonder how DISNEY would even know this - since most of the disabilities are invisible.

An easy fix to stop people from lying about a condition would be to do what Universal has done - implement a system where the DAS holder needs to have third party verification, signed by a doctor, that they have this disability.
 

One thing I wonder is how Tom Bricker would know that Disney has seen an increase in abuse.
I believe Tom Bricker has insider information, like Scott Gustin or some others who report on Disney news.

For that matter, I wonder how DISNEY would even know this - since most of the disabilities are invisible.
Not sure. This is a good question.

An easy fix to stop people from lying about a condition would be to do what Universal has done - implement a system where the DAS holder needs to have third party verification, signed by a doctor, that they have this disability.
Yeah, maybe. The answers to things such as these are way above my pay grade. But it's an interesting idea.
 
I believe Tom Bricker has insider information, like Scott Gustin or some others who report on Disney news.


Not sure. This is a good question.


Yeah, maybe. The answers to things such as these are way above my pay grade. But it's an interesting idea.
It would help if Disney put some messaging out there so that regular guests understood how DAS worked. If those waiting 2 hours in the regular line knew that DAS passholders ALSO waited 2 hours for that same ride (they were just waiting in a way that accommodated their disabilities), it might help smooth ruffled feathers.
 
I believe Tom Bricker has insider information, like Scott Gustin or some others who report on Disney news.


Not sure. This is a good question.


Yeah, maybe. The answers to things such as these are way above my pay grade. But it's an interesting idea.
Tom Bricker and others were reporting on an article by Insider where they are allegedly cracking down on third party tour guides, which has been against Disney policy for years they just never enforced it. Allegedly some of them may have been abusing the DAS system.

https://www.insider.com/disney-world-florida-third-party-tour-guide-crackdown-2023-11
 
It's part of a larger problem. People feel entitled to benefits or accommodations they haven't paid for/ deserve and will game anything they can.
I have a couple of verifiable conditions that could get me a parking pass and probably DAS but I'm fit enough to act like everyone else.
We all see people get out of a car parked in handicap spots in exercise clothes and obviously fit. If the disability is so invisible as to not be able to differentiate between, it's not really a disability is it?
 
It's part of a larger problem. People feel entitled to benefits or accommodations they haven't paid for/ deserve and will game anything they can.
I have a couple of verifiable conditions that could get me a parking pass and probably DAS but I'm fit enough to act like everyone else.
We all see people get out of a car parked in handicap spots in exercise clothes and obviously fit. If the disability is so invisible as to not be able to differentiate between, it's not really a disability is it?
I suggest you do some research on what an invisible disability is. An understanding of Autism Spectrum disorder, Fetal Alcohol Spectrum disorder, etc. would be a good starting place.
 
It's part of a larger problem. People feel entitled to benefits or accommodations they haven't paid for/ deserve and will game anything they can.
I have a couple of verifiable conditions that could get me a parking pass and probably DAS but I'm fit enough to act like everyone else.
We all see people get out of a car parked in handicap spots in exercise clothes and obviously fit. If the disability is so invisible as to not be able to differentiate between, it's not really a disability is it?
I have one of those disabilities that you are referring to. On a good day, I work out, hold a high level corporate job and take care of a family. On a bad day, I can barely get out of bed. I use the DAS when NEEDED, some days are better than others but if you met me on a good day you'd never know.
 
If the disability is so invisible as to not be able to differentiate between, it's not really a disability is it?
I'd like to counter this, since many people have disabilities that are, in fact, invisible, and yet they are actually disabilities. For example, there are people with certain medical conditions who can walk a few hundred yards, however, they are actually physically unable to walk, say, half a mile. And people who cannot stand for long periods of time.

These are just two examples of conditions that people could have that would hardly be obvious.
 
I absolutely dislike the idea of VQ replacing G+ and iLL. I believe ROTR was the first ride to utilize VQ and it wasn't a fun experience trying to snatch one. If they were going to use VQ for all the rides, then they should sell iLL for all of them as well.
Here's the problem that needs to be fixed; the standby lines just crawl, especially Frozen. An hour long line that is moving is far better than an hour long line that comes to a complete standstill for minutes at a time. Those are day-killers. If it doesn't bug you to cut that line knowing you are putting other people through that, well, let's just say you and I are made of different stuff because it DOES bug me - A LOT.

What I have in mind is EXACTLY what they do now for TRON and Guardians. We had no problem getting VQ for either of those on multiple days. BUT...if for whatever reason you don't get one, then yes, offer paid LL for those rides ONLY. Not all the rides. Add FoP, SDD and RotR to that list - problem solved.
 
Here's the problem that needs to be fixed; the standby lines just crawl, especially Frozen. An hour long line that is moving is far better than an hour long line that comes to a complete standstill for minutes at a time. Those are day-killers. If it doesn't bug you to cut that line knowing you are putting other people through that, well, let's just say you and I are made of different stuff because it DOES bug me - A LOT.

What I have in mind is EXACTLY what they do now for TRON and Guardians. We had no problem getting VQ for either of those on multiple days. BUT...if for whatever reason you don't get one, then yes, offer paid LL for those rides ONLY. Not all the rides. Add FoP, SDD and RotR to that list - problem solved.
Having waited once for 90 minutes in the Frozen SB line, my feeling about it is that the absolute worst thing about the line is that, until the very end, there's utterly nothing to do, nothing to look, nothing even to hear. I mean, they could show the entire movie on a loop and at least it'd be entertainment while you're standing in this nothing-happening, nothing-to-look-at-or-do line.

We were there during the reopening period when there was no FP+ and no G+ either, and the SB line at Frozen was so long that we didn't even consider going, since after waiting in that line once, we vowed never to do it again Ditto FoP one of the days we were at DAK.

I wish I could say that the zero-skip-the-line era at WDW made the SB lines short--or shorter--but that didn't seem to be the case, and the parks were less crowded then. There weren't enough CMs, though, which I think is still an ongoing problem.

And I agree with you about VQs. I'd even accept a numbered ticket passed out at the entrance, and you'd go back when your number was called. Hey, Disney could make $ off its customers during those virtual wait times. They could shop or eat, for example, instead of waiting in a line.
 
Here's the problem that needs to be fixed; the standby lines just crawl, especially Frozen. An hour long line that is moving is far better than an hour long line that comes to a complete standstill for minutes at a time. Those are day-killers. If it doesn't bug you to cut that line knowing you are putting other people through that, well, let's just say you and I are made of different stuff because it DOES bug me - A LOT.

What I have in mind is EXACTLY what they do now for TRON and Guardians. We had no problem getting VQ for either of those on multiple days. BUT...if for whatever reason you don't get one, then yes, offer paid LL for those rides ONLY. Not all the rides. Add FoP, SDD and RotR to that list - problem solved.
It's interesting how you keep referring to people who purchase Genie+ and LL and even ILLs at Disney - a product they offer to all guests with tickets - as "line cutters". I understand you don't like it, and that's fine. But no one is cutting any lines by using Genie+/LL and ILL. You can keep referring to it as such since you are dead set against it, but no one in those lines are doing anything wrong. Line cutting has an intentional negative tone to it, and it's completely inaccurate.

That SB line at Frozen of over an hour, moving slowly?? Understood - but you're already aware that's going to be the case when you choose to get in the line. And I'm sure the ILL folks slow down the VQ lines at Tron and GOTG at times, too......
 
I'd even accept a numbered ticket passed out at the entrance, and you'd go back when your number was called. Hey, Disney could make $ off its customers during those virtual wait times. They could shop or eat, for example, instead of waiting in a line.
This is the original theory behind the Fastpass! Get people a spot in 'line', but let them spend money elsewhere and then return!
 
This is the original theory behind the Fastpass! Get people a spot in 'line', but let them spend money elsewhere and then return!
I kinda liked the original FP, although, frankly, I preferred FP+. But now with nearly every park visitor having a smartphone, there's no need.

I just realized that DIsney is actually making more $ off people who purchase G+ and ILL$ than just the cost of those things, because while one isn't waiting in line--since one has ILL$ and/or G+--one is probably spending money elsewhere. Diabolical of them, hunh?

OK. I miss DME too.
 
An easy fix to stop people from lying about a condition would be to do what Universal has done - implement a system where the DAS holder needs to have third party verification, signed by a doctor, that they have this disability.
Frankly, I think that would increase cheating. Disney would have no control over the doctors (or supposed doctors) who sign statements. The way they're doing it now, they have trained CMs who know exactly how to evaluate each DAS applicant.
 
I'd like to counter this, since many people have disabilities that are, in fact, invisible, and yet they are actually disabilities. For example, there are people with certain medical conditions who can walk a few hundred yards, however, they are actually physically unable to walk, say, half a mile. And people who cannot stand for long periods of time.

These are just two examples of conditions that people could have that would hardly be obvious.
Agree!

Just to add, from what I understand of DAS, those disabilities wouldn't qualify most of the time anyway as they can be accommodated by a mobility device. Even tho they are real disabilities, no matter what certain ppl think.
 
This is the original theory behind the Fastpass! Get people a spot in 'line', but let them spend money elsewhere and then return!
It's also not what actually happened. There was no discernible increase in in-park spending when FP was initially introduced. And, that makes sense. No one is suddenly going to have a second lunch (unless you are a Hobbit), and there are only so many WDW hats one person needs.

Mostly what people did (and do) is get in some other line.
 



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